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<DIV>Dear friends and colleagues, </DIV>
<DIV> </DIV>
<DIV>Please find below the CFP for a special issue in the journal <U>Management
Decision</U> (ISI impact factor 3.787).</DIV>
<DIV>The focus of the special isse is <EM>“Managing Services: new approaches and
technologies</EM>” and we will be very interesting and happy to receive any
research study from the IS community.</DIV>
<DIV> </DIV>
<DIV>Please do not hesitate to contact me, if you require any additional
information.</DIV>
<DIV> </DIV>
<DIV>with kind regards</DIV>
<DIV>Marianna Sigala</DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
face=Arial><FONT
style="FONT-SIZE: 9pt">***********************************************************</FONT><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><FONT
face=Arial><B style="mso-bidi-font-weight: normal"><I
style="mso-bidi-font-style: normal"><SPAN lang=EN-US
style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
style="FONT-SIZE: 10pt">Marianna Sigala</FONT></SPAN></I></B><I
style="mso-bidi-font-style: normal"><SPAN lang=EN-US
style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
style="FONT-SIZE: 9pt">,</FONT></SPAN></I><SPAN lang=EN-US
style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT style="FONT-SIZE: 9pt">
PhD</FONT><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
face=Arial><FONT style="FONT-SIZE: 9pt">Associate Professor of Service
Management in Tourism</FONT><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
face=Arial><FONT style="FONT-SIZE: 9pt">The Business Administration
Department</FONT><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
face=Arial><FONT style="FONT-SIZE: 9pt">University of the
Aegean</FONT><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
face=Arial><FONT style="FONT-SIZE: 9pt">Michalon 8, Chios, Greece,
GR-82100</FONT><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
face=Arial><FONT style="FONT-SIZE: 9pt">Tel:<SPAN
style="mso-spacerun: yes"> </SPAN>+30 22710 35160 -- Fax: +30 22710
35165</FONT><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US
style="FONT-FAMILY: ; mso-ansi-language: en-us"><o:p></o:p></SPAN> </P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
face=Arial><FONT style="FONT-SIZE: 9pt">Personal URL: </FONT></FONT></SPAN><A
href="http://www.ba.aegean.gr/index.php?option=com_content&view=article&id=851&Itemid=501"><SPAN
lang=EN-GB
style="mso-ansi-language: en-gb">http://www.ba.aegean.gr/index.php?option=com_content&view=article&id=851&Itemid=501</SPAN></A><SPAN
lang=EN-US
style="FONT-FAMILY: ; mso-ansi-language: en-us"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
face=Arial><FONT style="FONT-SIZE: 9pt">e-mail:
m.sigala@aegean.gr</FONT><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US
style="FONT-FAMILY: ; mso-ansi-language: en-us"><o:p></o:p></SPAN> </P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><FONT
face=Arial><SPAN lang=EN-US
style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
style="FONT-SIZE: 9pt">Co-Editor of </FONT></SPAN><FONT
style="FONT-SIZE: 9pt"><I style="mso-bidi-font-style: normal"><SPAN lang=EN-GB
style="FONT-FAMILY: ; COLOR: ; mso-ansi-language: en-gb"><A
href="http://www.emeraldinsight.com/products/journals/journals.htm?id=msq"
target=_blank>Managing Service Quality</A></SPAN></I></FONT><SPAN lang=EN-US
style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT style="FONT-SIZE: 9pt">
(MSQ)</FONT><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
face=Arial><FONT style="FONT-SIZE: 9pt">Chair of the </FONT><I
style="mso-bidi-font-style: normal"><A
href="http://www.chrie.org/membership/case-study-competition/index.aspx"
target=_blank><FONT style="FONT-SIZE: 9pt">I-CHRIE Johnson & Wales
Hospitality & Tourism Case Study Competition & Publication
Series</FONT></A><o:p></o:p></I></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
face=Arial><FONT style="FONT-SIZE: 9pt">Editor of the </FONT><I
style="mso-bidi-font-style: normal"><A
href="http://www.chrie.org/membership/case-study-competition/index.aspx"
target=_blank><FONT style="FONT-SIZE: 9pt">Journal of Hospitality & Tourism
Cases</FONT></A><o:p></o:p></I></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-US style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
face=Arial><FONT style="FONT-SIZE: 9pt">Regional Editor for Europe of
the</FONT><I style="mso-bidi-font-style: normal"><FONT style="FONT-SIZE: 9pt">
</FONT><A
href="http://www.emeraldinsight.com/products/journals/journals.htm?id=ijchm"
target=_blank><FONT style="FONT-SIZE: 9pt">International Journal of Contemporary
Hospitality Management</FONT></A></I></FONT><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><FONT
face=Arial><SPAN lang=EN-US
style="FONT-FAMILY: ; mso-ansi-language: en-us"><FONT
style="FONT-SIZE: 9pt">Books' Review Editor of </FONT></SPAN><I
style="mso-bidi-font-style: normal"><SPAN lang=EN-GB
style="FONT-FAMILY: ; COLOR: ; mso-ansi-language: en-gb"><A
href="http://www.chios.aegean.gr/tourism/journal.htm" target=_blank><FONT
style="FONT-SIZE: 9pt">Tourismos Journal</FONT></A></SPAN></I></FONT><SPAN
lang=EN-US
style="FONT-FAMILY: ; mso-ansi-language: en-us"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-GB
style="FONT-FAMILY: ; COLOR: ; mso-ansi-language: en-gb; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: el"><o:p></o:p></SPAN> </P>
<DIV> </DIV>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"><FONT
style="FONT-SIZE: 14pt">MANAGEMENT DECISION</FONT></FONT></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><SPAN lang=EN-US
style="FONT-FAMILY: ; COLOR: "><A
href="http://www.emeraldinsight.com/md.htm"><SPAN style="COLOR: "><FONT
color=#0000d9
face="Times New Roman">http://www.emeraldinsight.com/md.htm</FONT></SPAN></A></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN></B> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman">Call for
Papers</FONT></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN></B> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman">Special Issue
on</FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN></B> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"><FONT
style="FONT-SIZE: 16pt">Managing Services: </FONT></FONT></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"><FONT
style="FONT-SIZE: 16pt">new approaches and
technologies</FONT></FONT></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"><FONT
style="FONT-SIZE: 16pt"></FONT></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><B
style="mso-bidi-font-weight: normal"><I
style="mso-bidi-font-style: normal"><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman"></FONT></SPAN></I></B> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><B
style="mso-bidi-font-weight: normal"><I
style="mso-bidi-font-style: normal"><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman">Guest Editors:</FONT></SPAN></I></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=center><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN></B> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT face="Times New Roman"><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: ">Marianna Sigala<SPAN
style="mso-tab-count: 3">
</SPAN></SPAN></B><SPAN lang=EN-US style="FONT-FAMILY: ">Department of Business
Administration, </SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 144pt; TEXT-INDENT: 36pt"><SPAN
lang=EN-US style="FONT-FAMILY: "><FONT face="Times New Roman">University of the
Aegean, Greece</FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 18pt"><SPAN
lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT face="Times New Roman"><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: ">Emmanuella Plakoyiannaki<SPAN
style="mso-tab-count: 1"> </SPAN><SPAN
style="mso-tab-count: 1">
</SPAN></SPAN></B><SPAN lang=EN-US style="FONT-FAMILY: ">Department of Business
Administration, </SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 144pt; TEXT-INDENT: 36pt"><SPAN
lang=EN-US style="FONT-FAMILY: "><FONT face="Times New Roman">Aristotle
University of Thessaloniki, Greece</FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 144pt; TEXT-INDENT: 36pt"><SPAN
lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 180pt; TEXT-INDENT: -180pt"><FONT
face="Times New Roman"><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-GB
style="FONT-FAMILY: ; mso-ansi-language: en-gb; mso-fareast-language: en-gb">Daniel
Palacios<SPAN
style="mso-tab-count: 1">
</SPAN></SPAN></B><SPAN lang=EN-US style="FONT-FAMILY: ">Department of Business
Administration,</SPAN><SPAN lang=EN-US
style="FONT-FAMILY: ; mso-ansi-language: en-gb; mso-fareast-language: en-gb">
</SPAN><SPAN lang=EN-GB
style="FONT-FAMILY: ; mso-ansi-language: en-gb; mso-fareast-language: en-gb">Universitat
Politècnica Valencia, Spain</SPAN></FONT><SPAN lang=EN-US
style="FONT-FAMILY: "></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman">Theme</FONT></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN></B> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN></B> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><B style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN></B> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman">The service sector consolidates competitiveness in
advanced economies and assures social welfare in less economically developed
countries. Nowadays, it is widely recognized that the success and vitality of
the service sector are essential factors in measuring an economy's progress and
its future. While the service sector has grown in importance, it has not
received a commensurate degree of scientific attention. Studies of the service
sector tend to be generalized, lumping together a variety of important fields.
It is necessary to focus on the new approaches of the service management
literature, such as, the exploitation of social media and technology in value
co-creation, crowdsourcing, open innovation (e.g. Akana et al., 2012; Sigala,
2012; <SPAN
style="BACKGROUND-IMAGE: none; BACKGROUND-REPEAT: repeat; BACKGROUND-ATTACHMENT: scroll; BACKGROUND-POSITION: 0% 0%; COLOR: ">Gottfridsson</SPAN>,
2012; Papastathopoulou and Hultink, 2012; Vargo et al., 2008; Prahalad and
Ramaswamy, 2004).</FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman">Moreover, new technologies are not only transforming
service management, but they also revolutionalise our understanding of services,
value creation and service innovation. In this vein, numerous theoretical and
practical pressures justify the need to advance research in service management
by engaging in processual theorizing [i.e. understanding the temporal dynamics
of investigated phenomena in their context or multiple contexts (for example,
see Langley, 1999)] as well as by employing different methodologies,
perspectives and approaches. </FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman">This special issue aims to publish conceptual and
empirical studies that enhance our understanding of the new approaches and
technologies applied to service concepts and management issues in a dynamic
market environment. The special issue welcomes manuscripts that capture and
investigate trends, challenges and the impacts that these collaborative
technologies impose to service researchers and managers alike. We encourage
manuscript submissions that follow a wide variety of research methodologies
(qualitative or/and quantitative), are based on various disciplines and
concentrate on various geographical and business contexts. </FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman">Topics</FONT></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN></B> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"><SPAN
style="mso-spacerun: yes"> </SPAN>Relevant topics include, but are not
limited to: </FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman"></FONT></SPAN> </P>
<UL style="MARGIN-BOTTOM: 0cm; MARGIN-TOP: 0cm" type=disc>
<LI class=MsoNormal
style="TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph; mso-list: l0 level1 lfo1"><SPAN
lang=EN-US style="FONT-FAMILY: "><FONT face="Times New Roman">New approaches
to service management</FONT></SPAN></LI></UL>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman"></FONT></SPAN> </P>
<UL style="MARGIN-BOTTOM: 0cm; MARGIN-TOP: 0cm" type=disc>
<LI class=MsoNormal
style="TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph; mso-list: l0 level1 lfo1"><SPAN
lang=EN-US style="FONT-FAMILY: "><FONT face="Times New Roman">Social media,
creativity and service innovation</FONT></SPAN></LI></UL>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman"></FONT></SPAN> </P>
<UL style="MARGIN-BOTTOM: 0cm; MARGIN-TOP: 0cm" type=disc>
<LI class=MsoNormal
style="TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph; mso-list: l0 level1 lfo1"><SPAN
lang=EN-US style="FONT-FAMILY: "><FONT face="Times New Roman">New and
collaborative technologies in service management</FONT></SPAN></LI></UL>
<P class=MsoListParagraph style="MARGIN: 0cm 0cm 0pt 35.4pt"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN> </P>
<UL style="MARGIN-BOTTOM: 0cm; MARGIN-TOP: 0cm" type=disc>
<LI class=MsoNormal
style="TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph; mso-list: l0 level1 lfo1"><SPAN
lang=EN-US style="FONT-FAMILY: "><FONT face="Times New Roman">Value creation
in virtual markets</FONT></SPAN></LI></UL>
<P class=MsoListParagraph style="MARGIN: 0cm 0cm 0pt 35.4pt"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman"></FONT></SPAN> </P>
<UL style="MARGIN-BOTTOM: 0cm; MARGIN-TOP: 0cm" type=disc>
<LI class=MsoNormal
style="TEXT-ALIGN: justify; MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph; mso-list: l0 level1 lfo1"><SPAN
lang=EN-US style="FONT-FAMILY: "><FONT face="Times New Roman">Service
ecosystems and value creation</FONT></SPAN></LI></UL>
<P class=MsoNormal
style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P class=MsoNormal
style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P
style="BACKGROUND: white; MARGIN: 0cm 0cm 0pt 18pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><A name=_GoBack></A><SPAN lang=EN-US
style="COLOR: ; mso-ansi-language: en-us"><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P style="BACKGROUND: white; MARGIN: 0cm 0cm 0pt"><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="COLOR: ; mso-ansi-language: en-us"><FONT face="Times New Roman">Paper
submission and review process</FONT></SPAN></B></P>
<P style="BACKGROUND: white; MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US
style="COLOR: ; mso-ansi-language: en-us"><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P style="BACKGROUND: white; MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="COLOR: ; mso-ansi-language: en-us"><FONT
face="Times New Roman">To be considered for publication in the special issue,
manuscripts must be received by the<SPAN
class=apple-converted-space> </SPAN><STRONG>30 April,
2014.</STRONG></FONT></SPAN></P>
<P style="BACKGROUND: white; MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="COLOR: ; mso-ansi-language: en-us"><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P style="BACKGROUND: white; MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><SPAN lang=EN-US style="COLOR: ; mso-ansi-language: en-us"><FONT
face="Times New Roman">Papers submitted will be subject to a double-blind peer
reviewing process to ensure that this special issue maintains the excellent
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</FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT
face="Times New Roman"><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es">Dr Marianna Sigala, </SPAN><SPAN
lang=EN-US style="FONT-FAMILY: "><A href="mailto:m.sigala@aegean.gr"><SPAN
lang=ES style="mso-ansi-language: es"><FONT
color=#0000ff>m.sigala@aegean.gr</FONT></SPAN></A></SPAN><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es"><SPAN
style="mso-spacerun: yes"> </SPAN></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><FONT face="Times New Roman"><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es">Dr Emmanuella Plakoyiannaki,<B
style="mso-bidi-font-weight: normal"> </B></SPAN><SPAN lang=EN-US
style="FONT-FAMILY: "><A href="mailto:emplak@econ.auth.gr"><SPAN lang=ES
style="mso-ansi-language: es"><FONT
color=#0000ff>emplak@econ.auth.gr</FONT></SPAN></A></SPAN></FONT><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es"></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><FONT face="Times New Roman"><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es">Dr Daniel Palacios, </SPAN><SPAN
lang=EN-US style="FONT-FAMILY: "><A href="mailto:dapamar@doe.upv.es"><SPAN
lang=ES style="mso-ansi-language: es"><FONT
color=#0000ff>dapamar@doe.upv.es</FONT></SPAN></A></SPAN><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es"> </SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es"><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es"><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman">References
</FONT></SPAN></B></P>
<P class=MsoNormal
style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-JUSTIFY: inter-ideograph; TEXT-INDENT: -36pt"
align=justify><SPAN lang=EN-US
style="FONT-FAMILY: ; COLOR: ; mso-fareast-language: el"><FONT
face="Times New Roman">Akaka, M.A., Vargo, S.L., & Lusch, R.F. (2012),"An
Exploration of Networks in Value Cocreation: A Service-Ecosystems View". In
Stephen L. Vargo, Robert F. Lusch, in (ed.) Special Issue - Toward a Better
Understanding of the Role of Value in Markets and Marketing (Review of Marketing
Research, Volume 9), Emerald Group Publishing Limited: 13 -
50</FONT></SPAN><SPAN lang=EN-US style="FONT-FAMILY: "></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-JUSTIFY: inter-ideograph; TEXT-INDENT: -36pt"
align=justify><SPAN lang=EN-US
style="FONT-FAMILY: ; BACKGROUND-IMAGE: none; BACKGROUND-REPEAT: repeat; BACKGROUND-ATTACHMENT: scroll; BACKGROUND-POSITION: 0% 0%; COLOR: "><FONT
face="Times New Roman">Gottfridsson, P. (2012). Joint service development – the
creations of the prerequisite for the service development. <I
style="mso-bidi-font-style: normal">Managing Service Quality</I>, 22 (1), pp.21
- 37</FONT></SPAN><SPAN lang=EN-US style="FONT-FAMILY: "></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-JUSTIFY: inter-ideograph; TEXT-INDENT: -36pt"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman">Langley, A. (1999), Strategies for Theorizing from
Process Data. <I style="mso-bidi-font-style: normal">Academy of Management
Review</I>, 24(4), pp. 691-710.</FONT></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-JUSTIFY: inter-ideograph; TEXT-INDENT: -36pt"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman">Papastathopoulou, P. & Erik Jan Hultink, E. J.
(2012).<SPAN style="mso-bidi-font-weight: bold"> New Service Development: An
Analysis of 27 Years of Research. <I style="mso-bidi-font-style: normal">Journal
of Product Innovation Management</I>, 29(5), pp.
</SPAN>705-714.</FONT></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-JUSTIFY: inter-ideograph; TEXT-INDENT: -36pt"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman">Prahalad, C.K. & Ramaswamy, V. (2004). Co-creation
experiences: the next practice in value creation. <I
style="mso-bidi-font-style: normal">Journal of Interactive Marketing</I>. 18(3):
5 – 13</FONT></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-JUSTIFY: inter-ideograph; TEXT-INDENT: -36pt"
align=justify><FONT face="Times New Roman"><SPAN lang=EN-GB
style="FONT-FAMILY: ; mso-ansi-language: en-gb">Sigala, M. (2012). </SPAN><SPAN
lang=EN-US style="FONT-FAMILY: ">Exploiting web 2.0 for New Service Development:
findings and implications from the Greek tourism industry. <I
style="mso-bidi-font-style: normal">International Journal of Tourism
Research,</I> 14, pp. 551 – 566</SPAN></FONT></P>
<P class=MsoNormal
style="MARGIN: 0cm 0cm 0pt 36pt; TEXT-JUSTIFY: inter-ideograph; TEXT-INDENT: -36pt"
align=justify><SPAN lang=EN-US
style="FONT-FAMILY: ; COLOR: ; mso-fareast-language: el"><FONT
face="Times New Roman">Vargo, S., Maglio, P. & Akaka, M. (2008). On value
and value co-creation: A service systems and service logic perspective. <I
style="mso-bidi-font-style: normal">European Management Journal</I>, 26: 145 –
152</FONT></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph; TEXT-INDENT: 36pt"
align=justify><SPAN lang=EN-US style="FONT-FAMILY: "><FONT
face="Times New Roman"></FONT></SPAN> </P>
<P class=MsoNormal
style="BACKGROUND: white; MARGIN: 0cm 0cm 0pt; LINE-HEIGHT: 18pt"><B
style="mso-bidi-font-weight: normal"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman">Guest
Editors:</FONT></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US
style="FONT-FAMILY: "><FONT face="Times New Roman">Dr Marianna Sigala, </FONT><A
href="mailto:m.sigala@aegean.gr"><FONT color=#0000ff
face="Times New Roman">m.sigala@aegean.gr</FONT></A><SPAN
style="mso-spacerun: yes"><FONT face="Times New Roman">
</FONT></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><FONT face="Times New Roman"><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es">Dr Emmanuella Plakoyiannaki,<B
style="mso-bidi-font-weight: normal"> </B></SPAN><SPAN lang=EN-US
style="FONT-FAMILY: "><A href="mailto:emplak@econ.auth.gr"><SPAN lang=ES
style="mso-ansi-language: es"><FONT
color=#0000ff>emplak@econ.auth.gr</FONT></SPAN></A></SPAN></FONT><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es"></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-JUSTIFY: inter-ideograph"
align=justify><FONT face="Times New Roman"><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es">Dr Daniel Palacios, </SPAN><SPAN
lang=EN-US style="FONT-FAMILY: "><A href="mailto:dapamar@doe.upv.es"><SPAN
lang=ES style="mso-ansi-language: es"><FONT
color=#0000ff>dapamar@doe.upv.es</FONT></SPAN></A></SPAN></FONT><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es"></SPAN></P>
<P class=MsoNormal
style="MARGIN: 0cm 0cm 0pt; TEXT-AUTOSPACE: ; mso-pagination: none; mso-layout-grid-align: none"><SPAN
lang=ES style="FONT-FAMILY: ; COLOR: ; mso-ansi-language: es"><FONT
color=#1a1a1a face=Helvetica> </FONT></SPAN><SPAN lang=ES
style="FONT-FAMILY: ; mso-ansi-language: es"></SPAN></P>
<DIV style="FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; COLOR: #000000">
<DIV class=WordSection1>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
lang=EN-GB
style="FONT-SIZE: 9pt; FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; mso-ansi-language: en-gb; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: el">************************************************************<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 0pt; LINE-HEIGHT: normal"><SPAN
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