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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal align=center style='text-align:center'><span style='color:black'>Announcing the Publication of <o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><span style='color:black'>Volume 5 Issue 4 of <i>AIS Transactions on Human-Computer Interaction</i><o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><span style='color:black'>(</span><a href="http://thci.aisnet.org" target="_blank">http://thci.aisnet.org</a><span style='color:black'>)<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Just in time for some exciting reading to bring in 2014, Volume 5, Issue 4 of <i>AIS</i> <i>Transactions on Human-Computer Interaction</i> is now available!<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>THCI is one of the journals in the AIS (Association for Information Systems) e-library (</span><a href="http://aisel.aisnet.org/thci" target="_blank"><b><span style='color:#0070C0'>http://aisel.aisnet.org/thci</span></b></a><span style='color:black'>). To increase awareness and readership, <i>THCI</i> is still freely available to everyone during its initial years of publishing. You can find information related to all aspects of THCI at </span><a href="http://aisel.aisnet.org/" target="_blank"><span style='color:windowtext;text-decoration:none'>its website,</span></a><span style='color:black'> including how to submit. We would like to thank </span><a href="http://home.aisnet.org/" target="_blank"><span style='color:windowtext;text-decoration:none'>AIS</span></a><span style='color:black'> Council for its continued support of the journal. We are also pleased to announce that we have published the journal on time for all 20 issues.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>============<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>In this issue<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>============<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>This issue has a research article by Anne Massey, Vijay Khatri, and Randall Minas, all from Indiana University. <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>“The Influence of Psychographic Beliefs on Website Usability Requirements”<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN style='color:black'>This paper explores how both demographic and psychographic characteristics – e.g., personality, values, attitudes, and interests – influence usability requirements for utilitarian-focused customer service websites. While ample research has explored the role of demographics on usability, limited prior work focusing on the interplay of demographics and psychographics has been reported in the literature. The paper presents an interesting empirical study that has important implication for website design. Here is the abstract:</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=EN style='color:black'> </span><o:p></o:p></p><p class=MsoNormal>Designing websites that are responsive to customer needs is a critical prerequisite for the success of online services. To date, much research has focused on understanding which design requirements can be successfully applied to a website’s design. However, there has been limited research examining why some requirements may have more or less importance to customers. In addition to demographic characteristics, we propose that psychographic characteristics influence usability-related requirements. To develop our research model and hypotheses, we draw from usability literature and research in consumer behavior concerned with customers’ prevailing beliefs about technology. Conceptualizing customer beliefs should not only help distinguish between positive and negative processes but also help further investigate their consequences. To explore the relationship between customer characteristics (i.e., gender and technology beliefs) and usability requirements, we use a usability procedure based on the Microsoft Usability Guidelines (MUG). MUG identifies multiple design requirements that are expected to increase the usability of sites. We present the results of our study involving 215 participants. Overall, our results suggest that negative beliefs may play a larger role in influencing usability requirements than positive beliefs. And, the results suggest that prior Web experience moderates the relationship between beliefs and requirements.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>A direct link to the article is:<o:p></o:p></p><p class=MsoNormal><span lang=EN style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><a href="http://aisel.aisnet.org/thci/vol5/iss4/1/">http://aisel.aisnet.org/thci/vol5/iss4/1/</a><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>==================<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Call for Papers<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>==================<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><i><span style='font-size:10.0pt;color:black'>THCI</span></i><span style='font-size:10.0pt;color:black'> is a high-quality peer-reviewed international scholarly journal on Human-Computer Interaction. As an AIS journal, <i>THCI</i> is oriented to the Information Systems community, emphasizing applications in business, managerial, organizational, and cultural contexts. However, it is open to all related communities that share intellectual interests in HCI phenomena and issues. The editorial objective is to enhance and communicate knowledge about the interplay among humans, information, technologies, and tasks in order to guide the development and use of human-centered Information and Communication Technologies (ICT) and services for individuals, groups, organizations, and communities.</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Topics of interest to <i>THCI</i> include but are not limited to the following:</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>The behavioral, cognitive, motivational and affective aspects of human and technology interaction </span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>User task analysis and modeling; fit between representations and task types</span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>Digital documents/genres; human information seeking and web navigation behaviors; human information interaction; information visualization</span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>Social media; social computing; virtual communities</span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>Behavioral information security and information assurance; privacy and trust in human technology interaction</span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>User interface design and evaluation for various applications in business, managerial, organizational, educational, social, cultural, non-work, and other domains</span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>Integrated and/or innovative approaches, guidelines, and standards or metrics for human centered analysis, design, construction, evaluation, and use of interactive devices and information systems</span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>Information systems usability engineering; universal usability</span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>The impact of interfaces/information technology on people's attitude, behavior, performance, perception, and productivity</span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>Implications and consequences of technological change on individuals, groups, society, and socio-technical units </span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>Software learning and training issues such as perceptual, cognitive, and motivational aspects of learning </span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>Gender and information technology</span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>The elderly, the young, and special needs populations for new applications, modalities, and multimedia interaction </span><o:p></o:p></li><li class=MsoNormal style='color:black;margin-top:5.0pt;margin-bottom:5.0pt;mso-list:l0 level1 lfo1'><span style='font-size:10.0pt'>Issues in HCI education</span><o:p></o:p></li></ul><p class=MsoNormal><span style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>The language for the journal is English. The audience includes international scholars and practitioners who conduct research on issues related to the objectives of the journal. The publication frequency is quarterly: 4 issues per year to be published in March, June, September, and December. The AIS Special Interest Group on Human-Computer Interaction (SIGHCI, </span><a href="http://sigs.aisnet.org/SIGHCI/" target="_blank"><span style='font-size:10.0pt'>http://sigs.aisnet.org/SIGHCI/</span></a><span style='font-size:10.0pt;color:black'>) is the official sponsor for <i>THCI</i>.</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>====================================================================</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Please visit the links above or the links from our </span><a href="http://aisel.aisnet.org/thci/" target="_blank"><span style='font-size:10.0pt'>AIS THCI page</span></a><span style='font-size:10.0pt;color:black'> for details on any emerging special issue calls that will be announced in the future. Please keep checking our home page to see what is brewing! If you have an idea for a special issue, please drop us a line any time.</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>==================</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>AIS THCI Editorial Board</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>==================</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><a name="_Toc208930971"></a><span style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Editors-in-Chief </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>---------------------</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Dennis Galletta, University of Pittsburgh, USA </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Joe Valacich, University of Arizona, USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><a name="_Toc208930972"></a><span style='font-size:10.0pt;color:black'>Advisory Board </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>---------------------</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Izak Benbasat, University of British Columbia, Canada </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>John M. Carroll, Penn State University, USA </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Phillip Ein-Dor, Tel-Aviv University, Israel </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Jenny Preece, University of Maryland, USA </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Gavriel Salvendy, Purdue University, USA and Tsinghua University, China </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Ben Shneiderman, University of Maryland, USA </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Jane Webster, Queen's University, Canada, </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>K.K Wei, City University of Hong Kong, China </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><a name="_Toc208930973"></a><span style='font-size:10.0pt;color:black'>Senior Editor Board</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>-------------------------</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Fred Davis, University of Arkansas, USA </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Traci Hess, University of Massachusetts-Amherst</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Shuk Ying (Susanna) Ho, Australian National University</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Mohamed Khalifa, University of Wollongong, Dubai, United Arab Emirates</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Jinwoo Kim, Yonsei University, Korea</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Anne Massey, Indiana University, USA </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Fiona Fui-Hoon Nah, University of Nebraska-Lincoln, USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Lorne Olfman, Claremont Graduate University, USA </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Kar Yan Tam, Hong Kong University of Science & Technology, China </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Dov Te'eni, Tel-Aviv University, Israel </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Noam Tractinsky, Ben-Gurion University of the Negev, Israel</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Viswanath Venkatesh, University of Arkansas, USA </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Mun Yi, Korea Advanced Institute of Science and Technology, Korea</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><a name="_Toc208930974"></a><span style='font-size:10.0pt;color:black'>Associate Editor Board </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>-----------------------------</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Miguel Aguirre-Urreta, DePaul University, USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Michel Avital, Copenhagen Business School, Denmark<br>Hock Chuan Chan, National University of Singapore </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Christy M.K. Cheung, Hong Kong Baptist University, China</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Michael Davern, University of Melbourne, Australia<br>Carina de Villiers, University of Pretoria, South Africa<br>Alexandra Durcikova, University of Arizona, USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Xiaowen Fang, DePaul University, USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Matt Germonprez, University of Wisconsin Eau Claire USA<br>Jennifer Gerow, Virginia Military Institute, USA </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Suparna Goswami, Technische U.München, Germany</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Khaled Hassanein, McMaster University, Canada </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Milena Head, McMaster University, Canada <br>Netta Iivari, Oulu University, Finland<br>Zhenhui Jack Jiang, National University of Singapore, Singapore </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Richard Johnson, University at Albany, State University of New York, USA<br>Weiling Ke, Clarkson University, USA <br>Sherrie Komiak, Memorial University of Newfoundland, Canada <br>Na Li, Baker College, USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Paul Benjamin Lowry, City University of Hong Kong, China<br>Ji-Ye Mao, Renmin University, China <br>Scott McCoy, College of William and Mary, USA <br>Greg Moody, University of Nevada, Las Vegas, USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Robert F. Otondo, Mississippi State University, USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Lingyun Qiu, Peking University , China </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Sheizaf Rafaeli, University of Haifa, Israel </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>René Riedl, Johannes Kepler University Linz, Austria<br>Khawaja Saeed, Wichita State University, USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Shu Schiller, Wright State University, USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Hong Sheng, Missouri University of Science and Technology, USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Stefan Smolnik, European Business School (EBS), Germany <br>Jeff Stanton, Syracuse University, USA<br>Heshan Sun, University of Arizona USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Jason Thatcher, Clemson University, USA </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Horst Treiblmaier, Vienna University of Business Administration and Economics, Austria <br>Ozgur Turetken, Ryerson University, Canada <br>Fahri Yetim, University of Siegen, Germany</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Cheng Zhang, Fudan University , China</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Meiyun Zuo, Renmin University, China</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><a name="_Toc208930975"></a><span style='font-size:10.0pt;color:black'>Managing Editor </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>---------------------</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Jeff Jenkins, Brigham Young University, USA</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Berlin Sans FB","sans-serif"'>--------------------------------------------------------------------------<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Berlin Sans FB","sans-serif"'>Joe Valacich<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Berlin Sans FB","sans-serif"'>Terry Valeski Professor of MIS<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Berlin Sans FB","sans-serif"'>Director of Eller Online Initiatives<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Berlin Sans FB","sans-serif"'>Editor in Chief, AIS Transactions on Human-Computer Interaction<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Berlin Sans FB","sans-serif"'>Eller College of Management<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Berlin Sans FB","sans-serif"'>McClelland Hall Rm 430CC<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Berlin Sans FB","sans-serif"'>PO Box 210108<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Berlin Sans FB","sans-serif"'>The University of Arizona<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Berlin Sans FB","sans-serif"'>Tucson, AZ 85721<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Berlin Sans FB","sans-serif"'>+1.520.621.0035<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Berlin Sans FB","sans-serif"'>--------------------------------------------------------------------------<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>