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</font><p style="margin: 0cm 0cm 0pt; line-height: normal;"><b style="mso-bidi-font-weight: normal;"><span style='font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IE;'>Information
Resources Management Journal (IRMJ)</span></b></p><font face="Times New Roman">
</font><p style="margin: 0cm 0cm 0pt; line-height: normal;"><span style='background: white; color: rgb(64, 64, 64); font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'> </span></p><font face="Times New Roman">
</font><p style="margin: 0cm 0cm 0pt; line-height: normal;"><span style='background: white; color: rgb(64, 64, 64); font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Special Issue On: Service
Science - Lean Outsourcing Analytics</span></p><font face="Times New Roman">
</font><p style="margin: 0cm 0cm 0pt; line-height: normal;"><span style='font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'> </span></p><font face="Times New Roman">
</font><p style="margin: 0cm 0cm 0pt; line-height: normal;"><b><span style='color: rgb(64, 64, 64); font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE; mso-bidi-font-size: 11.0pt;'>Submission Due Date</span></b><span style='color: rgb(64, 64, 64); font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'><br>
February 3<sup>rd</sup>, 2014<br>
<br>
</span><b><span style='color: rgb(64, 64, 64); font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE; mso-bidi-font-size: 11.0pt;'>Guest Editors</span></b><span style='color: rgb(64, 64, 64); font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'><br>
<span style="background: white;">Dr. Noel Carroll</span><br>
<br>
</span><b><span style='color: rgb(64, 64, 64); font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE; mso-bidi-font-size: 11.0pt;'>Introduction</span></b><span style='color: rgb(64, 64, 64); font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'><br>
<span style="background: white;">In response to the growing importance placed on
understanding service complexities, the field of ‘Service Science’ has emerged
to guide the effective design, implementation, and management of service
systems. However, although Service Science calls for more theoretical focus on
understanding complex service systems, few efforts have surfaced which apply a
new theoretical lens on understanding the underlying trajectories of
organizational capability dynamics within a service system. Lean outsourcing
has become a very important topic across modern management which focuses on
exchanging service capabilities between parties. It is largely concerned with
the contracting out of an internal business operation or process to a third
party organization. However, managers are often faced with decisions on
sourcing new service capabilities which offers higher value and efficiencies
than staffing it internally. Therefore, it is crucial that managers have some
analytical insights on how newfound capabilities impact on organizational
performance.</span><br>
<br>
</span><b><span style='color: rgb(64, 64, 64); font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE; mso-bidi-font-size: 11.0pt;'>Objective</span></b><span style='color: rgb(64, 64, 64); font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'><br>
<span style="background: white;">The main objective of this Special Issue is to
advance our understanding on Service Science through the exploration of
different models, methods, processes, and principles in modeling lean
outsourcing practices. This special issue places emphasis on building analytics
in lean outsourcing environments. Across service networks, there is a growing
need to examine the relationship between dynamic capabilities and
organizational performance with emphasis on understanding the value co-creation
process between trading parties. Submissions are particularly welcome from
authors who focus on modeling and data mining techniques to explore and report
on lean outsourcing analytics across service networks. We invite contributions
for academic research, case studies and work-in-progress. We also invite high
quality literature reviews and validated theoretical works.</span><br>
<br>
</span><b><span style='color: rgb(64, 64, 64); font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE; mso-bidi-font-size: 11.0pt;'>Recommended Topics</span></b><span style='color: rgb(64, 64, 64); font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'><br>
<span style="background: white;">Topics to be discussed in this special issue
include (but are not limited to) the following:</span></span></p><font face="Times New Roman">
</font><ul type="disc" style="padding-top: 0px; padding-bottom: 0px; margin-top: 0px; margin-bottom: 0px; list-style-type: disc;"><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Behavioral
sciences</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Big
data applications</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Big
data management</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Big
data mining and analytics</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Big
data theory</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Cloud
computing capabilities</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Data
mining literature review</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Decision
sciences</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Decision
theory and data analysis</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Lean
outsourcing</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Network
analysis methods</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Network
relationship management</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Outsource
forecasting</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Outsourcing
prediction and analytics</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Service
intelligence</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Service
network analytics</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Service
network visualization</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Service
science</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Simulation
of service network analytics</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Six
sigma</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Socio-technical
analytics</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Value
co-creation</span></li><li style="margin: 0cm 0cm 10pt; color: rgb(64, 64, 64); line-height: 13.5pt; font-size: 10.5pt; font-style: normal; font-weight: normal; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;"><span style='font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Volume,
velocity and variety of service data</span></li></ul><font face="Times New Roman">
</font><p style="margin: 0cm 0cm 10pt;"><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'><br>
<br>
</span><b><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE; mso-bidi-font-size: 11.0pt;'>Submission
Procedure</span></b><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'><br>
Researchers and practitioners are invited to submit papers for this special
theme issue on Service Science: Lean Outsourcing Analytics on or before
February 3<sup>rd</sup>, 2014. All submissions must be original and may not be
under review by another publication. INTERESTED AUTHORS SHOULD CONSULT THE
JOURNAL’S GUIDELINES FOR MANUSCRIPT SUBMISSIONS at </span><span lang="EN-GB"><a href="http://www.igi-global.com/journals/guidelines-for-submission.aspx" target="_parent"><span lang="EN-IE" style='color: blue; line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE; mso-bidi-font-size: 11.0pt;'><u>http://www.igi-global.com/journals/guidelines-for-submission.aspx</u></span></a></span><span style='background: white; color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>. All submitted papers will
be reviewed on a double-blind, peer review basis. Papers must follow APA style
for reference citations.</span><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'><br>
<br>
</span><b><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE; mso-bidi-font-size: 11.0pt;'>All
submissions and inquiries should be directed to the attention of:</span></b><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'><br>
<br>
</span><b><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE; mso-bidi-font-size: 11.0pt;'>All inquires
should be should be directed to the attention of:</span></b><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'><br>
<br>
Dr.</span><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE; mso-bidi-font-size: 11.0pt;'> </span><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>Noel Carroll <br>
Guest Editor <br>
E-mail: </span><span style='line-height: 115%; font-family: "Times New Roman","serif"; font-size: 12pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'>noel.carroll@ul.ie</span><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'><br>
<br>
</span><b><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE; mso-bidi-font-size: 11.0pt;'>All
manuscript submissions to the special issue should be sent through the online
submission system:</span></b><span style='color: rgb(64, 64, 64); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE;'><br>
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</span><span lang="EN-GB"><a href="http://www.igi-global.com/authorseditors/titlesubmission/newproject.aspx" target="_parent"><span lang="EN-IE" style='color: blue; line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10.5pt; mso-ansi-language: EN-IE; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-IE; mso-bidi-font-size: 11.0pt;'><u>http://www.igi-global.com/authorseditors/titlesubmission/newproject.aspx</u></span></a></span></p><font face="Times New Roman">
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