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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoPlainText><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Call for Papers<o:p></o:p></span></b></p><p class=MsoPlainText><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>19th Americas Conference on Information Systems<o:p></o:p></span></p><p class=MsoPlainText><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Savannah, GA, August 7-10, 2014<o:p></o:p></span></p><p class=MsoPlainText><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoPlainText><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Track Name: Intelligence and Intelligent Systems (Sponsored by SIGODIS)<o:p></o:p></span></b></p><p class=MsoPlainText><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><a href="http://amcis2014.aisnet.org/index.php/track-list/77-amcis-2014/101">http://amcis2014.aisnet.org/index.php/track-list/77-amcis-2014/101</a><o:p></o:p></span></p><p class=MsoPlainText><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>This Track is sponsored by AIS Special Interest Group on Ontology Driven Intelligent Systems (SIGODIS). Selected papers from this Track will be invited for fast tracked publication in special issues of the International Journal of Intelligent Information Technologies (IJIIT) and the Journal of Information Science and Technology (JIST). <o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>The following mini-tracks are part of this track:<o:p></o:p></span></p><h4 style='margin:0in;margin-bottom:.0001pt'><span style='font-weight:normal'>1. Application of Intelligent Agent and Multi-Agent Systems<o:p></o:p></span></h4><h4 style='margin:0in;margin-bottom:.0001pt'><span style='font-weight:normal'>2. Modelling for Agents and Services<o:p></o:p></span></h4><h4 style='margin:0in;margin-bottom:.0001pt'><span style='font-weight:normal'>3. Semantic Technologies and Big Data Analytics<o:p></o:p></span></h4><h4 style='margin:0in;margin-bottom:.0001pt'><span style='font-weight:normal'>4. Web and Social Intelligence<o:p></o:p></span></h4><h4 style='margin:0in;margin-bottom:.0001pt'><span style='font-weight:normal'>5. Customer Experience and Organizational Intelligence<o:p></o:p></span></h4><h4 style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></h4><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Submit your manuscript before March 1, 2014 at <a href="http://mc.manuscriptcentral.com/amcis2014">http://mc.manuscriptcentral.com/amcis2014</a> <o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoPlainText style='text-align:justify'><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Important dates: <o:p></o:p></span></b></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>March 1, 2014 Submission Deadline<o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>April 4, 2014 Author Notification<o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>April 18, 2014 Revision Deadline<o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>April 25, 2014 Camera Ready Submission Deadline<o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>A brief description of each mini-track follows.<o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><h4 style='margin:0in;margin-bottom:.0001pt'>Mini-Track: Application of Intelligent Agent and Multi-Agent Systems<o:p></o:p></h4><h4 style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></h4><p style='margin:0in;margin-bottom:.0001pt'><strong>Vijayan Sugumaran</strong>, Oakland University, <a href="mailto:sugumara@oakland.edu">sugumara@oakland.edu</a><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><b>Stefan Kirn</b>, Universitat Hohenheim, <a href="mailto:Stefan.kirn@uni-hohenheim.de">Stefan.kirn@uni-hohenheim.de</a><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></p><p style='margin:0in;margin-bottom:.0001pt'>While research on various aspects of multi-agent systems and semantic technologies is progressing at a fast pace, there are still a number of issues that have to be explored in terms of the design and implementation of agent based systems. The purpose of this mini-track is to provide a forum for academics and practitioners to identify and explore the issues and opportunities in using agent technologies for the design, implementation, and deployment of intelligent systems. This mini-track is intended to increase cross-fertilization of ideas from various domains, and share the lessons learned. It is expected to serve as the spring-board for gathering and disseminating experiences gained in implementing and integrating agent based systems. Best papers from this mini-track will be fast tracked for publication in a special issue of International Journal of Intelligent Information Technologies (IJIIT).<o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></p><h1 style='margin-top:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'>Suggested Topics (not exhaustive)<o:p></o:p></span></h1><p class=MsoListParagraphCxSpFirst style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Application of intelligent agent and multi-agent systems in different domains<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Distributed Intelligent Systems<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Agent communication, collaboration, and coordination<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Agents and web data mining<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Multi-agent technology and grid computing<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Architectures, environments and languages for e-commerce agents<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Automated shopping and trading agents<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Agent-based auction, negotiation and decision making<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Agent building tools and environments<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Agent driven interoperability and distributed decision support<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Software agents and knowledge management<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Agent-based Business Analytics<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Business Intelligence and multi-agent systems<o:p></o:p></span></p><p class=MsoListParagraphCxSpLast style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Intelligent technologies for big data analytics<o:p></o:p></span></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><h4 style='margin:0in;margin-bottom:.0001pt'>Mini-Track: Modelling for Agents and Services<o:p></o:p></h4><h4 style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></h4><p style='margin:0in;margin-bottom:.0001pt'><strong>Ghassan Beydoun</strong>, University of Wollongong, <a href="mailto:beydoun@uow.edu.au">beydoun@uow.edu.au</a><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><b>Rubén Fuentes</b>, Universidad Complutense de Madrid, Spain, ruben@fdi.ucm.es<o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><b>Dongming Xu</b>, University of Queensland, Australia, <a href="mailto:d.xu@business.uq.edu.au">d.xu@business.uq.edu.au</a><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></p><p style='margin:0in;margin-bottom:.0001pt'>The objective of this mini-track is to encourage and renew research in agents and service-based systems with an emphasis on the modeling perspective on these systems. Recent modeling efforts in the agent software engineering community have produced many languages, methods and frameworks that facilitate the development of multiagent systems. There have also been many efforts to facilitate the use of agents to implement service-based systems and orthogonal efforts to model service-based systems. This mini-track seeks to encourage the exploration of the use of agent models to facilitate the modeling and delivery of service-based systems, using agent systems or otherwise. The purpose of this mini-track is to provide a forum for academics and practitioners to identify and explore the issues, opportunities, and solutions that improve the modeling of service systems and at the same time to further the scope of agent oriented software engineering.<o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></p><h1 style='margin-top:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'>Suggested Topics (not exhaustive)<o:p></o:p></span></h1><p class=MsoPlainText style='margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Agent-based services<o:p></o:p></span></p><p class=MsoPlainText style='margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Agent models and ontology in service science<o:p></o:p></span></p><p class=MsoPlainText style='margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Applications of agent models<o:p></o:p></span></p><p class=MsoPlainText style='margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Agent oriented software engineering trends<o:p></o:p></span></p><p class=MsoPlainText style='margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Service modeling trends<o:p></o:p></span></p><p class=MsoPlainText style='margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Service systems development and practice in different domains: <i>Healthcare, financial, government, agriculture, education, entertainment, etc.<o:p></o:p></i></span></p><p class=MsoPlainText style='margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Service requirements analysis, modeling and design<o:p></o:p></span></p><p class=MsoPlainText style='margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Service design methodologies and related software patterns<o:p></o:p></span></p><p class=MsoPlainText style='margin-left:.5in;text-indent:-.25in;mso-list:l2 level1 lfo4'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Evaluation of agent and service models<o:p></o:p></span></p><h4 style='margin:0in;margin-bottom:.0001pt'><br>Mini-Track on Semantic Technologies and Big Data Analytics<o:p></o:p></h4><h4 style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></h4><p style='margin:0in;margin-bottom:.0001pt'><strong>Victoria Yoon</strong>, Virginia Commonwealth University, <a href="mailto:vyyoon@vcu.edu">vyyoon@vcu.edu</a><br><strong>Richard Redmond, </strong><strong><span style='font-weight:normal'>Virginia Commonwealth University,</span> <a href="mailto:rredmond@vcu.edu"><span style='font-weight:normal'>rredmond@vcu.edu</span></a> <o:p></o:p></strong></p><p style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></p><p style='margin:0in;margin-bottom:.0001pt'>The semantic heterogeneity among excessive volume of diverse data imposes a serious challenge for big data analytics. This mini-track aims to bring academicians and practitioners together to exchange and share the latest results in research and application of Semantic Integration for Big Data Analytics. The mini-track will provide a forum for gaining a better understanding of the new technologies and their business aspects for semantic integration for big data analytics.<o:p></o:p></p><p class=MsoPlainText style='text-align:justify'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><h1 style='margin-top:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'>Suggested Topics (not exhaustive)<o:p></o:p></span></h1><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Semantic interoperability<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Innovative design artifacts for semantic integration<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Novel applications for semantic integration for Big Data Analytics<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Semantic Integration for e-business and e-learning<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Semantic Web/Ontology for Data Integration<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Ontology creation, evolution, reconciliation, and mediation for Big Data Analytics<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Ontology mapping, Integration, and/or alignment for Big Data Analytics<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Software agents for Semantic Integration<o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Managerial Issues of Semantic Integration for Big Data Analytics<o:p></o:p></span></p><h4 style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></h4><h4 style='margin:0in;margin-bottom:.0001pt'>Mini-Track: Web and Social Intelligence<o:p></o:p></h4><h4 style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></h4><p style='margin:0in;margin-bottom:.0001pt'><strong>Donald Heath, </strong><strong><span style='font-weight:normal'>UNC Greensboro</span>, <a href="mailto:drheath2@uncg.edu"><span style='font-weight:normal'>drheath2@uncg.edu</span></a><o:p></o:p></strong></p><p style='margin:0in;margin-bottom:.0001pt'><strong>Jai Ganesh</strong>, Cognizant, India, <span style='font-family:"Calibri","sans-serif"'><a href="mailto:jaiaiyar@yahoo.com">jaiaiyar@yahoo.com</a><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><strong>Rahul Singh </strong><strong><span style='font-weight:normal'>UNC Greensboro,</span> </strong><a href="mailto:r_singh2@uncg.edu">r_singh2@uncg.edu</a><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></p><p style='margin:0in;margin-bottom:.0001pt'>Enterprises are increasingly exploring Social Media Strategies to identify and engage their end customers and build competitive differentiation. Content generated in social networking environments would include discussion threads, logs of chat room conversations, contents of blogs, and any other content posted by users. The accumulated content and ideas within successful social networking environments thus becomes an aggregation of the collective intelligence of the user community participating in those sites. The accumulated content can be considered as an asset that has value, which can be tapped through the right types of analyses. This asset has potential value to both owners of the sites as well as the organizations whose products and services being discussed It presents significant implications for enterprises wanting to leverage social networks to draw insights and inferences on user participation and preferences expressed in networks.<o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></p><h1 style='margin-top:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'>Suggested Topics (not exhaustive)<o:p></o:p></span></h1><p class=MsoListParagraphCxSpFirst style='margin-bottom:6.0pt;mso-add-space:auto;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Social Networks (Twitter, Linkedin, Youtube, Discussion Forums)<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:6.0pt;mso-add-space:auto;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Social Recommender Systems<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:6.0pt;mso-add-space:auto;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Internal & External Social Media Strategies of enterprises<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:6.0pt;mso-add-space:auto;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Message propagation in Social Networks<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:6.0pt;mso-add-space:auto;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Social Movements<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:6.0pt;mso-add-space:auto;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Crowd sourcing<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:6.0pt;mso-add-space:auto;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Opinion mining<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:6.0pt;mso-add-space:auto;text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Social network analysis<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:black'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Organizational Network Analysis<span style='color:black'><o:p></o:p></span></span></p><p class=MsoListParagraphCxSpLast style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol;color:black'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'>Innovative collaborative business models based on Social Media<o:p></o:p></span></p><ul style='margin-top:0in' type=disc><li class=MsoNormal style='color:black;text-align:justify;mso-list:l3 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Social Media enabled value creation strategies<o:p></o:p></span></li><li class=MsoNormal style='color:black;text-align:justify;mso-list:l3 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Social Media based business value Webs<o:p></o:p></span></li></ul><h4 style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></h4><h4 style='margin:0in;margin-bottom:.0001pt'>Mini-Track: Customer Experience and Organizational Intelligence<o:p></o:p></h4><h4 style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></h4><p style='margin:0in;margin-bottom:.0001pt'><strong>Jai Ganesh</strong>, Cognizant, India, <span style='font-family:"Calibri","sans-serif"'><a href="mailto:jaiaiyar@yahoo.com">jaiaiyar@yahoo.com</a><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><strong>Donald Heath</strong>, UNC Greensboro, <a href="mailto:drheath2@uncg.edu">drheath2@uncg.edu</a><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><strong>Rahul Singh, </strong><strong><span style='font-weight:normal'>UNC Greensboro,</span> </strong><a href="mailto:r_singh2@uncg.edu">r_singh2@uncg.edu</a><o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></p><p style='margin:0in;margin-bottom:.0001pt'>Enterprises are increasingly adopting technologies which offer immersive experiences for their end customers. This is driven by increasing competitive pressures, the need to differentiate, expand reach to the consumer, improve conversion, and sustain customer loyalty. With online interactions poised for strong growth and likely to grow into a significant chunk of total business, enterprises are seeking answers to issues such as differentiating user experience on their points of interaction, increasing reach to the consumer, improving conversion rates on the website, sustaining consumer loyalty, etc.<o:p></o:p></p><p style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></p><h1 style='margin-top:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'>Suggested Topics (not exhaustive)<o:p></o:p></span></h1><p class=MsoListParagraphCxSpFirst style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Engage end customers via multitude of devices and delivery channels<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Multi-modal user experiences & Immersive Interaction Technologies<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Enhance customer engagement by combining immersive interaction technologies and multi-modal user experiences<o:p></o:p></span></p><p class=MsoListParagraphCxSpLast style='text-align:justify;text-indent:-.25in;mso-list:l3 level1 lfo3'><![if !supportLists]><span style='font-size:12.0pt;font-family:Symbol'><span style='mso-list:Ignore'>ˇ<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Enable enterprises to make intelligent decisions related to workforce composition, collaboration, leadership and, employee retention<o:p></o:p></span></p><ul style='margin-top:0in' type=disc><li class=MsoNormal style='text-align:justify;mso-list:l3 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Pervasive computing devices requiring the need to </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>reach end customers across multitude of devices<o:p></o:p></span></li><li class=MsoNormal style='text-align:justify;mso-list:l3 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Exponential growth of data (both structured as well as unstructured), created by end customers, sensors etc. requiring the need to analyses and visualize the data <o:p></o:p></span></li><li class=MsoNormal style='text-align:justify;mso-list:l3 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Leveraging easy availability of computing power on the go in the form of cloud computing <o:p></o:p></span></li><li class=MsoNormal style='text-align:justify;mso-list:l3 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Decision making by understanding and analyzing the collective intelligence created across various customer touch points as well as social networks.<o:p></o:p></span></li><li class=MsoNormal style='text-align:justify;mso-list:l3 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Better understanding of customer behavior using techniques such as text analytics, natural language processing as well as social network analysis. <o:p></o:p></span></li><li class=MsoNormal style='text-align:justify;mso-list:l3 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Improved visibility across the supply chain and real-time data availability.<o:p></o:p></span></li></ul><h4 style='margin:0in;margin-bottom:.0001pt'><o:p> </o:p></h4><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p></div></body></html>