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<div>[apologies for multiple postings]</div>
CALL FOR PAPERS<br>
<br>
The fourth conference of the International Network of Business and Management Journals (INBAM) will take place in Barcelona, Spain, from 25-27 June, 2014. The INBAM Association currently consists of fifteen SSCI-indexed journals, presenting thirteen tracks
in the 2014 conference and three workshops. Once the conference has concluded, the guest editors (as well as the editor-in-chief of the journals) for each track will decide which papers are to be recommended for inclusion in the special issues/section of the
corresponding publications.<br>
<br>
INBAM CONFERENCE TRACK RELATED TO "Service Business. An International Journal" (Springer)<br>
<br>
TRACK THEME Service Design and Technology<br>
More and more service-providing organizations need to innovate with shorter lead-times for more demanding customers. Technology, as one of the drivers of service innovation, plays an important role in this. Manufacturing companies have identified new services
for their business through servitization, with technology as an enabler. Organizations providing only services have extended their portfolio in order to remain competitive. New entrants have expelled existing service-oriented firms on the market by technology
innovation.<br>
<br>
Open innovation opportunities, Internet-based communication, social media and other technology related options have changed the playing field of service design. Information Technology (IT) has taken off since the midst of the previous century and is continuously
having revolutionary impact on the service sector.<br>
<br>
TOPICS<br>
This track with intended Special Issue of the journal Service Business calls for submissions on the following topics (not limited to):<br>
Technology enabled service innovation<br>
Strategies for technology enabled service design<br>
Methods and techniques for technology enabled service design<br>
User centered, technology enabled, service design<br>
Service design in co-creation (leveraging technology)<br>
Service design in a network economy<br>
Implementation of technology enabled services<br>
Servitization and technology<br>
E-services<br>
Service ecosystems<br>
The Internet and service design<br>
Omnichannel service design<br>
Design patterns for service design<br>
<br>
TRACK CHAIRS<br>
Sang M. Lee, editor-in-chief, University of Nebraska (USA) <a href="mailto:slee1@unl.edu">slee1@unl.edu</a><br>
José Millet, editor-in-chief, Universitat Politècnica de València <a href="mailto:jmillet@eln.upv.es">jmillet@eln.upv.es</a><br>
Johan Versendaal, guest editor, HU University of Applied Sciences Utrecht (Netherlands) <a href="mailto:johan.versendaal@hu.nl">johan.versendaal@hu.nl</a>.<br>
José M. Merigó, guest editor, University of Manchester (UK) <a href="mailto:jmerigo@ub.edu">jmerigo@ub.edu</a>, <a href="mailto:jose.merigolindahl@mbs.ac.uk">jose.merigolindahl@mbs.ac.uk</a><br>
<br>
IMPORTANT DATES
<div>15 February 2014: Full paper submission</div>
<div>15 March 2014: Paper notification and further instructions</div>
<div>25-27 June 2014: INBAM 2014 Conference<br>
<div><br>
MORE INFORMATION <a href="http://www.inbam.net">www.inbam.net</a> and <a href="http://2014.inbam.net">2014.inbam.net</a><br>
<br>
For further inquiries contact:</div>
<div>- Johan Versendaal, at HU University of Applied Sciences Utrecht, via email <a href="mailto:johan.versendaal@hu.nl">johan.versendaal@hu.nl</a></div>
</div>
<div>- Jose Merigo Lindahl, at University of Manchester, via email <a href="mailto:jose.merigolindahl@mbs.ac.uk">jose.merigolindahl@mbs.ac.uk</a></div>
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