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<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:center;line-height:normal" align="center"><b><span style="font-size:12pt;font-family:"Arial","sans-serif"">Call
for Papers - Americas Conference on Information Systems (AMCIS)</span></b></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:center;line-height:normal" align="center"><span style="font-size:12pt;font-family:"Arial","sans-serif";color:rgb(34,34,34);background:none repeat scroll 0% 0% white">Savannah Ga, August 7-10, 2014</span></p>


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<h4 style="margin:0in 0in 0.0001pt;background:none repeat scroll 0% 0% white"><span style="font-size:11pt;font-family:"Arial","sans-serif"">Mini-Track: </span><span style="font-size:11pt;font-family:"Arial","sans-serif";color:rgb(34,34,34);background:none repeat scroll 0% 0% white;font-weight:normal">Customer Experience and Organizational
Intelligence</span><span style="font-size:11pt;font-family:"Arial","sans-serif""></span></h4>

<h4 style="margin:0in 0in 0.0001pt;background:none repeat scroll 0% 0% white"><span style="font-size:11pt;font-family:"Arial","sans-serif";color:rgb(34,34,34);background:none repeat scroll 0% 0% white">Track: </span><span class=""><span style="font-size:11pt;font-family:"Arial","sans-serif";color:rgb(34,34,34);background:none repeat scroll 0% 0% white;font-weight:normal"> </span></span><span style="font-size:11pt;font-family:"Arial","sans-serif";color:rgb(34,34,34);background:none repeat scroll 0% 0% white;font-weight:normal">Intelligence and Intelligent Systems
(Sponsored by<span class=""> </span></span><span style="font-size:11pt;font-family:"Arial","sans-serif";font-weight:normal">SIGODIS)</span><span style="font-size:11pt;font-family:"Arial","sans-serif";color:rgb(34,34,34);background:none repeat scroll 0% 0% white"></span></h4>


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<p style="margin:0in 0in 0.0001pt;background:none repeat scroll 0% 0% white"><b><span style="font-size:11pt;font-family:"Arial","sans-serif";color:black">Jai Ganesh</span></b><span style="font-size:11pt;font-family:"Arial","sans-serif";color:black">, Cognizant,
India, </span><a href="mailto:jaiaiyar@yahoo.com" target="_blank"><span style="font-size:11pt;font-family:"Arial","sans-serif";color:black;text-decoration:none">jaiaiyar@yahoo.com</span></a><span style="font-size:11pt;font-family:"Arial","sans-serif";color:black"></span></p>


<p style="margin:0in 0in 0.0001pt;background:none repeat scroll 0% 0% white"><b><span style="font-size:11pt;font-family:"Arial","sans-serif";color:black">Donald Heath</span></b><span style="font-size:11pt;font-family:"Arial","sans-serif";color:black">, UNC Greensboro, </span><a href="mailto:drheath2@uncg.edu" target="_blank"><span style="font-size:11pt;font-family:"Arial","sans-serif";color:black;text-decoration:none">drheath2@uncg.edu</span></a><span style="font-size:11pt;font-family:"Arial","sans-serif";color:black"></span></p>


<p style="margin:0in 0in 0.0001pt;background:none repeat scroll 0% 0% white"><b><span style="font-size:11pt;font-family:"Arial","sans-serif";color:black">Rahul Singh,</span></b><span style="font-size:11pt;font-family:"Arial","sans-serif";color:black"> UNC
Greensboro, </span><a href="mailto:r_singh2@uncg.edu" target="_blank"><span style="font-size:11pt;font-family:"Arial","sans-serif";color:black;text-decoration:none">r_singh2@uncg.edu</span></a><span style="font-size:11pt;font-family:"Arial","sans-serif";color:black"></span></p>


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<p class="MsoNormal" style="line-height:normal"><span style="font-family:"Arial","sans-serif";color:black">Enterprises are increasingly adopting technologies which offer
immersive experiences for their end customers. This is driven by increasing
competitive pressures, the need to differentiate, expand reach to the consumer,
improve conversion, and sustain customer loyalty. With online interactions
poised for strong growth and likely to grow into a significant chunk of total
business, enterprises are seeking answers to issues such as differentiating
user experience on their points of interaction, increasing reach to the
consumer, improving conversion rates on the website, sustaining consumer
loyalty, etc.</span></p>

<p class="MsoNormal" style="line-height:normal"><span style="font-family:"Arial","sans-serif";color:black">The end customer is at the focus, with various technologies,
devices and networks facilitating seamless computing, communication,
collaboration as well as commerce related functionalities to the end users.
This is made possible by embedding sensors, controllers, devices and data into
the physical spaces of human beings thereby facilitating seamless interactions.
Computing is revolutionizing the way humans interact with other humans,
devices, applications, networks, sensors, infrastructure, machines, services
etc. This provides interesting challenges for business intelligence and
decision support. Such scenarios have characteristics such as pervasive
computing devices including mobile phones, appliances, sensors etc., pervasive
networks including wired and wireless networks, pervasive ecosystem entities
participating from formal as well as informal social networks whereby entities
engage across multiple locations, platforms etc., pervasive data resulting from
exponential growth of data (both structured as well as unstructured), ecosystem
entities, sensors etc., pervasive computing and storage power available on the
go via cloud computing technologies.</span></p><p class="MsoNormal" style="line-height:normal"><span style="font-family:"Arial","sans-serif";color:black"><br></span></p>

<p class="MsoNormal" style="line-height:normal"><span style="font-family:"Arial","sans-serif";color:black">By turning nearly everything into a computing device has made it
imperative for companies to reach their end-users through a multitude of
devices — both wired and wireless. Intelligent enterprises are drawing
inferences as well as key decision points by analyzing data about their
customers, competitors, vendors, markets, products as well as services.
Enterprises are able to garner localized, specific intelligence using sensor
networks, thereby enabling them to develop innovative products and services,
which are better aligned to market needs.<span style> 
</span></span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal"><span style="font-family:"Arial","sans-serif""><br></span></p><p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal">
<span style="font-family:"Arial","sans-serif"">Conceptual, empirical and design-oriented works are
welcome and will be considered for this mini-track.<span style="color:black"> </span></span></p>

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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">*
Potential topics for manuscripts include but are not limited to:</span></p>

<ul><li><span style="font-family:"Arial","sans-serif";color:black">Engaging end-customers via multi-modal devices and channels</span></li><li><span style="font-family:"Arial","sans-serif";color:black">End-customer engagement via Immersive Interaction Technologies</span></li>
<li><span style="font-family:"Arial","sans-serif";color:black">Leveraging experiential computing data to inform intelligent enterprise
decisions related to workforce composition, - collaboration, leadership and,
employee retention</span></li><li><span style="font-family:"Arial","sans-serif";color:black">Analysis and/or Visualization of the data (both structured as
well as unstructured), created by end customers, sensors etc. </span></li><li><span style="font-family:"Arial","sans-serif";color:black">Pervasive computing devices requiring the need to reach end
customers across multitude of devices</span></li><li><span style="font-family:"Arial","sans-serif";color:black">Leveraging Lo T’s and wearables to reach end customers</span></li><li><span style="font-family:"Arial","sans-serif";color:black">Decision making by understanding and analyzing the collective
intelligence created across various customer touch points as well as social
networks.</span></li><li><span style="font-family:"Arial","sans-serif";color:black">Better understanding of customer behavior using techniques such
as text analytics, natural language processing as well as social network
analysis.</span></li><li><span style="font-family:"Arial","sans-serif";color:black">Improved visibility across the supply chain and real-time data
availability.</span></li><li><span style="font-family:"Arial","sans-serif";color:black">Better monitoring of production processes to optimize
operations, reduce costs, enhance production as well as prevent and/or detect
health and safety issues.</span></li></ul><p class="MsoNormal"><span style="font-family:"Arial","sans-serif""> </span><b style><span style="font-family:"Arial","sans-serif"">*Submission:*</span></b></p>


<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"></span></p><p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">All
submissions are to be made via the AMCIS 2014 submission system at </span><a href="http://mc.manuscriptcentral.com/amcis2014" target="_blank"><span style="font-family:"Arial","sans-serif"">http://mc.manuscriptcentral.com/amcis2014</span></a><span style="font-family:"Arial","sans-serif";color:black">.<span style>  </span>The submission deadline is March 1, 2014. No
submissions will be accepted after midnight, Savannah (EST) time, March 1,
2014. Authors will be notified as to whether their submission was accepted,
conditionally accepted, or rejected by April 4, 2014.</span><span style="font-family:"Arial","sans-serif""></span></p>

<p class="MsoNormal"><b><span style="font-family:"Arial","sans-serif""><br></span></b></p><p class="MsoNormal"><b><span style="font-family:"Arial","sans-serif"">*Important
dates:*</span></b><span style="font-family:"Arial","sans-serif""></span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal"><span style="font-family:"Arial","sans-serif";color:black">March 1, 2014    
Submission Deadline</span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal"><span style="font-family:"Arial","sans-serif";color:black">April 4,
2014       Author Notification</span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal"><span style="font-family:"Arial","sans-serif";color:black">April 18,
2014     Revision Deadline</span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal"><span style="font-family:"Arial","sans-serif";color:black">April 25,
2014      Camera Ready Submission Deadline</span></p>

</div><br></div>