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<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><img width="624" height="116" id="Picture_x0020_2" src="cid:image004.jpg@01CEFBD5.99344AF0" alt="cid:image004.jpg@01CEFBD5.99344AF0"></span><b><span style="font-size:18.0pt;mso-fareast-language:EN-CA"><o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><b><span style="font-size:18.0pt;mso-fareast-language:EN-CA"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><b><span style="font-size:18.0pt;mso-fareast-language:EN-CA">20<sup>th</sup> Americas Conference on Information Systems<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><b><span style="mso-fareast-language:EN-CA">Savannah, Georgia<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><b><span style="mso-fareast-language:EN-CA">August 7–10, 2014<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><b><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><span style="font-size:16.0pt;mso-fareast-language:EN-CA">Call for Papers/Reviewers<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="font-size:16.0pt;mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><b><span style="mso-fareast-language:EN-CA">End-User Information Systems, Innovation, and Organizational Change (SIGOSRA)<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><a href="mailto:Frank.ulbrich@ufv.ca">Frank Ulbrich</a><strong><span style="font-family:"Calibri","sans-serif"">,
</span></strong>University of the Fraser Valley, Canada<o:p></o:p></p>
<p class="MsoNoSpacing"><a href="mailto:jporto@icmc.usp.br">Joao Porto de Albuquerque</a><strong><span style="font-family:"Calibri","sans-serif"">,
</span></strong>University of Sao Paulo, Brazil<o:p></o:p></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing">This track focuses on advancing research and application of information and communication technologies in the end-user environment to support work processes, improve employee performance, and enhance overall organizational effectiveness
in direct support of goals and strategies.<o:p></o:p></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing">We invite research papers on topics related to integrating information and communication technologies in the workplace including end-user innovation, business process redesign/management, project management, technology training and support,
industry specific applications, work group technologies, knowledge management as an end-user technology, and technology adoption, assimilation and use. Papers related to curriculum issues, service learning, and other pedagogical topics—including teaching cases—are
also invited.<o:p></o:p></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing">The track is open to all types of research. Best papers from the mini-tracks will be considered for submission to the Information Technology, Learning, and Performance Journal (ITLPJ).<o:p></o:p></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing">Please let us know at <a href="mailto:frank.ulbrich@ufv.ca">
frank.ulbrich@ufv.ca</a> if you are interested in peer-reviewing manuscripts submitted to this track.<o:p></o:p></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing"><b>Mini-tracks<o:p></o:p></b></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><i>Co-creating Innovations<o:p></o:p></i></p>
<p class="MsoNoSpacing"><a href="mailto:carina.ihlstrom_eriksson@hh.se"><span style="mso-fareast-language:EN-CA">Carina Ihlström Eriksson</span></a><span style="mso-fareast-language:EN-CA">, Birgitta Bergvall-Kåreborn<o:p></o:p></span></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">In today’s global and competitive market, many organization’s innovation processes are shifting character from in-house and closed innovation processes to more open processes where several stakeholders
are included to co-create digital innovations. One aim of opening up organization’s boundaries is to reach long-term sustainability and growth of both organizations and society while taking human needs into account. Hence, long-term sustainability includes
societal and human needs that preserve the environment from a global perspective so that human needs can be met for generations to come. These open approaches are manifested in new approaches to innovation such as open innovation, open source software development
and living labs. New digital innovations influence and bring new values to societal and business practices. However, the process of bringing the potential value of an innovation from idea through design to the market is very challenging. By engaging the end-users
and other relevant stakeholders into the innovation system and design cycle, it has been shown to improve the innovation capability and ensure applications and services create both user value and market acceptance.
<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">Co-creating digital innovation contributes to the emerging challenges of mass-deployment of ICT solutions by bringing the users/consumers/citizens into the innovation system, thereby leveraging
a large mass of ideas, knowledge and experiences. Such situated design methodologies have the potential of substantially improving innovation capability and forming the value networks that can realize innovation value that fulfill the needs of the users. One
goal then is to engage and empower a diversity of stakeholders in open real-world experimentally driven innovation processes.
<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">The IS field is a boundary crossing and co-creative research area where stakeholders, business areas, research disciplines and methods creates a multifaceted research area. In contrast to more
traditional IS research contexts, co-creative innovation processes focus on identifying opportunities for digital innovations that contribute to and enrich people's everyday life including individual, organisational and wider societal contexts. Co-creative
innovation processes offer interesting issues for theory and practice, creating new knowledge, methods and systems.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">This mini-track expect papers on a broad range of issues related to innovative and co-creative approaches to digital innovation and engaging all stakeholders in the innovation process and value
networks to realize the potential value of an innovation.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><i>Consumerization of IT - BYOD and Beyond<o:p></o:p></i></p>
<p class="MsoNoSpacing"><a href="mailto:RNick@sfsu.edu"><span style="mso-fareast-language:EN-CA">Rob Nickerson</span></a><span style="mso-fareast-language:EN-CA">, Iris Junglas, Sebastian Köffer<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">Organizations are facing an expanding challenge in managing enterprise information technology: the consumerization of IT. The arrival of consumer-oriented devices and applications into the workplace
is re-defining how corporate IT is adopted, delivered, and consumed. Personal devices such as smartphones and tablets may be brought to the workplace by employees (called BYOD) or provided by employers for use by the workforce to help employees in their jobs.
Consumer-oriented applications, often in the cloud (such as Dropbox, Skype, Yammer LinkedIn, and GoogleDocs), may be used by employees for work-related activities with or without company sanction. While there is no single, universally accepted definition of
IT consumerization, it can loosely be defined as the enterprise use of technologies that were originally designed for the consumer market.
<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">End-users have mastered new digital technologies enough to begin to assert their independence from the constraints that the IT department has previously put in place to ensure the compliance,
security, and stability of the corporate IT platform. Although the IT department has confronted “rogue” or “shadow” IT efforts in the past and dealt with “End User Computing” in the 1980s and 1990s, the recent technological advancements and the expanding level
of IT literacy are changing the nature of how corporate IT and users of IT are managed.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">While there are numerous industry-oriented articles on the consumerization of IT, little academic research has appeared. This dearth of research publications highlights the need for theoretical
and empirical investigation into this topic. The purpose of this mini-track is to provide a forum for presenting research in this new and important area.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><i><span style="mso-fareast-language:EN-CA">End-User Training, Support, and Knowledge Management<o:p></o:p></span></i></p>
<p class="MsoNoSpacing"><a href="mailto:earegan@mailbox.sc.edu"><span style="mso-fareast-language:EN-CA">Elizabeth A. Regan</span></a><span style="mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">This mini-track will focus on user training, support, and knowledge management within and across organizations and cultures. Today’s anywhere, anytime work environment is made possible by a wide-range
of increasingly sophisticated communications and knowledge management technologies. Knowledge management, along with a growing array of collaborative tools and social media, has become increasingly mainstream for managing today’s global enterprises. Moreover,
the concept of managing end-user knowledge and expertise as an enterprise asset has proven both appealing and elusive. Now with the growth of big data and data mining, the concept of information or knowledge as a corporate asset has been gaining increasing
credibility. Managing knowledge assets across a diverse workforce requires technical know-how along with sensitivity to an organization’s culture, group dynamics, and individual work styles. Exploratory, theoretical, empirical and descriptive (case studies)
papers related to end-user training, support, knowledge management, and knowledge as an asset are invited.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><i><span style="mso-fareast-language:EN-CA">IS and Process Innovation in Collaborative Networks
<o:p></o:p></span></i></p>
<p class="MsoNoSpacing"><a href="mailto:drews@informatik.uni-hamburg.de"><span style="mso-fareast-language:EN-CA">Paul Drews</span></a><span style="mso-fareast-language:EN-CA">, João P. de Albuquerque, Jens Pöppelbuß
<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">Today’s organizations are highly interconnected in manifold kinds of collaborative networks, such as virtual organizations, enterprise alliances, business ecosystems, supply chains, social networks,
and ad-hoc networks (e.g., in disaster scenarios). These connections provide great potentials for organizations as complementary competencies can be brought together, leading to, e.g., product and service innovations, streamlined cross-organizational operations,
and advanced uses of IS/IT. However, organizations within these collaborative settings are faced with an increasing socio-technical complexity which not only arises from integrating diverse organizations, their business processes and corresponding IS/IT infrastructures,
but also from their interaction with people outside the organizational boundaries and with society (e.g., by mobile devices and social media).
<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">Traditional approaches for IS/IT innovation management and organizational change can hardly be applied in this context, as they are generally focused on a single organization with well-defined
borders. Hence, the design, management and deployment of IS and process innovations in collaborative networks represent relevant and current challenges for IS research. Answers to these challenges may include, for instance, adapting existing or developing
novel IS frameworks, methodologies and approaches to deal with the socio-technical complexity of collaborative networks.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">This mini-track aims at providing a forum for research on methods for analyzing and intervening into collaborative networks that consider the tremendous size, geographical dispersion, socio-technical
intertwining as well as the limited possibilities to influence these networks. We encourage conceptual, theoretical, methodological as well as empirical contributions towards understanding and managing business processes and IS in collaborative networks.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><i><span style="mso-fareast-language:EN-CA">Managing End-User IS Innovation in Complex Organizational Networks and Ecosystems<o:p></o:p></span></i></p>
<p class="MsoNoSpacing"><a href="mailto:earegan@mailbox.sc.edu"><span style="mso-fareast-language:EN-CA">Elizabeth A. Regan</span></a><span style="mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">The integration of information and communication technologies across all industry sectors continues to challenge the ability of organizations to engage employees in innovations essential to realizing
business value. Although computing devices have become ubiquitous in the workplace, IT applications seldom are used to their potential. This mini-track seeks papers related to implementing and managing end-user IS innovation in complex organizational networks
and ecosystems. Research and practice related to all aspects of workplace transformation are invited. We are particularly interested in field research that addresses how organizations integrate information technology with business process to transform ways
in which they deliver products and services and the impact of these innovations on the way people work and on customer satisfaction.
</span><o:p></o:p></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing"><i>Organizational Learning through Process Modelling<o:p></o:p></i></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">Lars-Olof Johansson,
</span><a href="mailto:jepo@is.uni-bremen.de"><span style="mso-fareast-language:EN-CA">Jens Pöppelbuß</span></a><span style="mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoNoSpacing"><o:p> </o:p></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">For understanding and improving work practices, organizations frequently rely on process models. Process discovery activities (i.e., activities aiming at exploring how work is performed), for
instance, help to understand the operation of business processes so that they can be represented in meaningful models which, in turn, can form the basis for employee training. Process-oriented methods (e.g., TQM, Lean Management, or Six Sigma) are widely adopted
to improve the operations of organizations. More generally, business process orientation (BPO) is considered to help organizations to dissolve functional, in-house boundaries (e.g., between the IT department and other departments) as well as the boundaries
to customers and suppliers. In this context, process models can serve as boundary objects between different intra- and inter-organizational communities of practice that facilitate organizational learning. However, many organizations also face problems with
their process documentations. The ways people actually work often differ from the ways the organization has defined that work, leading to a model-reality divide. People may also be reluctant to implement and perform according to process designs that result
from process improvement or reengineering projects. <o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">New methods and tools can help organizations with the management of process-related knowledge and learning. Increasing involvement of employees and improved analytical approaches that disclose
how processes are really performed can lead to more sustainable business processes, i.e., business process that will be accepted within the organization. Current web-based technologies, for instance, yield the potential to increase the involvement of employees
in process modelling and process improvement activities. Making the documentation and analysis of business processes a more participatory and social endeavor appears promising to reduce organizational inertia. Improved analysis functionality like process mining
helps to discover and analyze processes based on real event logs recorded by information systems, also leveraging organizational learning.
<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span style="mso-fareast-language:EN-CA">This mini-track intends to serve as a platform for research on the intersections between organizational learning, knowledge management, and process modelling/visualization. We invite contributions
from disciplines including information systems, information management, organization, science, computer science and management science. Boundary-spanning research that connects business process modelling and organizational learning with other than the named
disciplines is also welcome. We encourage papers applying a wide variety of methodologies, including quantitative and qualitative, empirical and theoretical research such as case studies, action research, surveys, experiments, and design science.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Important Dates<o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNoSpacing" style="text-align:justify">The AMCIS 2014 submissions website is open from
<b>January 5, 2014</b> <strong><span style="font-family:"Calibri","sans-serif"">until March 1, 2014</span></strong>:
<a href="http://mc.manuscriptcentral.com/amcis2014" target="_blank">ScholarOne’s ManuscriptCentral</a><o:p></o:p></p>
<p class="MsoNoSpacing" style="text-align:justify"><o:p> </o:p></p>
<p class="MsoNoSpacing" style="text-align:justify">Authors will be notified as to whether their submission was accepted, conditionally accepted, or rejected by
<strong><span style="font-family:"Calibri","sans-serif"">Friday, April 4, 2014</span></strong>.<o:p></o:p></p>
<p class="MsoNoSpacing" style="text-align:justify"><o:p> </o:p></p>
<p class="MsoNoSpacing" style="text-align:justify">Authors must have their revised submissions submitted by
<strong><span style="font-family:"Calibri","sans-serif"">Friday, April 18, 2014</span></strong>.<o:p></o:p></p>
<p class="MsoNoSpacing" style="text-align:justify"><o:p> </o:p></p>
<p class="MsoNoSpacing" style="text-align:justify">Authors must submit their camera-ready, final papers by
<strong><span style="font-family:"Calibri","sans-serif"">Friday, April 25, 2014</span></strong>.<o:p></o:p></p>
<p class="MsoNoSpacing" style="text-align:justify"><o:p> </o:p></p>
<p class="MsoNoSpacing" style="text-align:justify">At least one author of every accepted submission and all members of every accepted panel must present at AMCIS 2014 in Savannah. Authors should be prepared to present their papers or participate in panels at
any time during the conference (<b>Thursday, August 7 to Sunday, August 10, 2014</b>). Failure to comply with this requirement can result in removal of papers or panelists from the AMCIS 2014 Proceedings.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best regards,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-CA">Frank Ulbrich, PhD<br>
</span></b><span lang="EN-US" style="mso-fareast-language:EN-CA">Director - School of Business<br>
<br>
</span><span style="color:#1F497D;mso-fareast-language:EN-CA"><img border="0" width="206" height="60" id="Picture_x0020_1" src="cid:image003.gif@01CEFBD4.6C417230" alt="Description: Description: Description: IMAGE"></span><span lang="EN-US" style="mso-fareast-language:EN-CA"><br>
<br>
33844 King Rd | Abbotsford BC V2S 7M8 | Canada<br>
Phone: +1 604 854 4551 or (Toll Free Canada) 1 888 504 7441 x4551 | Email: <a href="mailto:frank.ulbrich@ufv.ca">
frank.ulbrich<span lang="EN-CA">@</span>ufv.ca</a></span><span style="mso-fareast-language:EN-CA"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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