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<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Research into
knowledge management (KM), organizational memories, and organizational learning
has been affected by investigations such as implementation aspects, system
developments, or knowledge flows during a number of years. Therefore, a high
maturity level of KM research has been achieved. However, organizational KM
initiatives are more and more faced with budget cuts and justification demands
due to intense competition in today’s business environments. The influences of
the rapid pace of globalization and of the ongoing liberalization of national
and international markets lead to the emergence of increased pressure on
existing companies. Project managers of KM initiatives like Chief Knowledge
Officers need to justify their budgets and thus are in need of qualitative and
quantitative evidence of the initiatives’ success. In addition, ROI calculations
and traditional accounting approaches do not tell an adequate story when
proposing knowledge-based initiatives. This minitrack explores research into
strategies, methodologies, and stories that relate to measure this success. In
addition, this minitrack will be used to explore the bodies of performance
measurements that define the current state of research in measuring KM,
organizational memory, and organizational learning success. Eventually, another
purpose of this minitrack is to present research on how to value knowledge-based
initiatives.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Possible Paper
Topics:<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Frameworks and
models for assessing knowledge management and/or organizational memory
systems<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Methodologies
and processes for measuring knowledge management and/or organizational memory
success and performance<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Impact of
knowledge management strategy, organization, systems, culture, and other issues
on knowledge management/organizational memory success<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Organizational
effectiveness/efficiency due to knowledge management/organizational
memory/organizational learning, knowledge and organizational memory
use<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Knowledge
management, organizational memory, and organizational learning
metrics<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Knowledge
management, organizational memory, and organizational learning success factors
and key performance indicators<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Benchmarking of
knowledge management/organizational memory initiatives<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Case studies of
knowledge management and organizational memory success and performance
measurements<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Measuring
knowledge management and/or organizational memory performance in global
organizations and globally dispersed communities<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Effectiveness
and/or efficiency of knowledge management/organizational memory
systems<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Modeling and
measuring the impact of social software on knowledge management
performance<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Defining
knowledge management and organizational memory success<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Rigorous
anecdotes and user stories and their theoretical basis to facilitate the value
of knowledge-based initiatives<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Developing
grounded theory approaches to valuing knowledge-based
initiatives<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Understanding
knowledge-based initiatives’ activities and output as service offerings and
exploring their roductivity<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Usage, adoption
and success of knowledge management methods<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>For additional
information or to submit abstracts, please contact:<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Murray E.
Jennex<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>(Primary
Contact)<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Management
Information Systems<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>San Diego State
University<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Email :
Murphjen@aol.com<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Email :
mjennex@mail.sdsu.edu<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Stefan
Smolnik<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Faculty of
Business Administration and Economics<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>University of
Hagen<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Germany<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Email:
Stefan.Smolnik@FernUni-Hagen.de<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>David T.
Croasdell<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Accounting and
Information Systems Department<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>College of
Business Administration<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>University of
Nevada, Reno<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN
style='FONT-SIZE: 10pt; FONT-FAMILY: "Times New Roman","serif"'>Email:
davec@unr.edu<o:p></o:p></SPAN></P></DIV></FONT></BODY></HTML>