<div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(61,133,198)"><br clear="all"></div><div><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(61,133,198)"><b style="text-align:center;font-family:arial;color:rgb(34,34,34)"><span lang="EN-US" style="font-size:12pt;line-height:115%;font-family:'Times New Roman',serif">Special
Issue</span></b><b style="text-align:center;font-family:arial;color:rgb(34,34,34)"><span lang="EN-US" style="font-size:12pt;line-height:115%;font-family:'Times New Roman',serif">: </span></b><b style="text-align:center;font-family:arial;color:rgb(34,34,34)"><span lang="EN-US" style="font-size:12pt;line-height:115%;font-family:'Times New Roman',serif">Smart </span></b><b style="text-align:center;font-family:arial;color:rgb(34,34,34)"><span lang="EN-US" style="font-size:12pt;line-height:115%;font-family:'Times New Roman',serif">Tourism Systems</span></b><b style="text-align:center;font-family:arial;color:rgb(34,34,34)"><span lang="EN-US" style="font-size:12pt;line-height:115%;font-family:'Times New Roman',serif">: </span></b><b style="text-align:center;font-family:arial;color:rgb(34,34,34)"><span lang="EN-US" style="font-size:12pt;line-height:115%;font-family:'Times New Roman',serif">Convergence of Information
Technologies, Business Models</span></b><b style="text-align:center;font-family:arial;color:rgb(34,34,34)"><span lang="EN-US" style="font-size:12pt;line-height:115%;font-family:'Times New Roman',serif"> and </span></b><b style="text-align:center;font-family:arial;color:rgb(34,34,34)"><span lang="EN-US" style="font-size:12pt;line-height:115%;font-family:'Times New Roman',serif">Experiences</span></b></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(61,133,198)"><b style="text-align:center;font-family:arial;color:rgb(34,34,34)"><span lang="EN-US" style="font-size:12pt;line-height:115%;font-family:'Times New Roman',serif"><br>
</span></b></div>
<p class="MsoNormal" style="text-align:justify"><b><u><span lang="EN-US" style="font-family:Times-Bold">Theme</span></u></b></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">What is “smart” tourism and why is it important? Maybe
hard to define, but one can state that smart means better than “usual” results,
and also “optimized for a specific need” and in a specific context. Smartness also
refers to networking, by means of cooperation with others, either humans or
businesses, one can create better results. At the end, it shifts competition
onto the network level; you do not compete individually but as a cooperating
group. Such an approach may also imply blurring boundaries. </span></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">When looking into tourism, one can observe the
emergence of such types of “smart tourism systems”. This happens on the
individual behavior level as well as on an organizational / business level. Smartness
needs a cooperation medium (or kit), a type of an underlying operating system. Information
technology plays this crucial role, and it is an enabler; a necessary but not
sufficient condition. Digital networks or platforms play an important role in today’s
tourism, integrating different stakeholders. However, what might be missing is
the explicit notion of smartness, of identifying the crucial ingredients of
this new concept to outperform others. Smart digital tourism systems engage across
speedy and flexible (also ad-hoc) networks with anyone, anywhere, anytime. </span></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">In sum, this special issue is a first attempt to identify
the concept and reality of “smart tourism systems” where the tourism network participants
are linked, also ad-hoc, and their intelligence is combined to achieve an
overall “smart” result. </span></p>
<p class="MsoNormal" style="text-align:justify"><b><u><span lang="EN-US" style="font-family:Times-Bold"><br></span></u></b></p><p class="MsoNormal" style="text-align:justify"><b><u><span lang="EN-US" style="font-family:Times-Bold">T</span></u></b><b><u><span lang="EN-US" style="font-family:Times-Bold">opics</span></u></b></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">The
special issue’s particular interest lies on papers that focus on (1) </span><span lang="EN-US" style="font-family:'Times New Roman',serif">People: smart tourists’ behavior</span><span lang="EN-US" style="font-family:'Times New Roman',serif">
(2) </span><span lang="EN-US" style="font-family:'Times New Roman',serif">Organization: smart business
networks</span><span lang="EN-US" style="font-family:'Times New Roman',serif">, (3) </span><span lang="EN-US" style="font-family:'Times New Roman',serif">Technology & Media: smart
contents, </span><span lang="EN-US" style="font-family:'Times New Roman',serif">product</span><span lang="EN-US" style="font-family:'Times New Roman',serif">,
devices,</span><span lang="EN-US" style="font-family:'Times New Roman',serif"> and process innovations</span><span lang="EN-US" style="font-family:'Times New Roman',serif">.</span><span lang="EN-US" style="font-family:'Times New Roman',serif"> The concepts may be vague, but it is important and could
provide a next step to conceptualize e-tourism. The following topics may be addressed.
</span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Concepts and theories of smart
tourism systems </span><span lang="EN-US" style="font-family:'Times New Roman',serif"></span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Case studies </span><span lang="EN-US" style="font-family:'Times New Roman',serif"></span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Technologies for smart tourism
</span><span lang="EN-US" style="font-family:'Times New Roman',serif"></span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Electronic brokerage and
marketplaces </span><span lang="EN-US" style="font-family:'Times New Roman',serif"></span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Swarms, social network
services and collective decision making</span><span lang="EN-US" style="font-family:'Times New Roman',serif"></span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">IT architectures </span><span lang="EN-US" style="font-family:'Times New Roman',serif">and </span><span lang="EN-US" style="font-family:'Times New Roman',serif">models for smart </span><span lang="EN-US" style="font-family:'Times New Roman',serif">tourism </span><span lang="EN-US" style="font-family:'Times New Roman',serif"></span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Smart business models and the role of I</span><span lang="EN-US" style="font-family:'Times New Roman',serif">T</span><span lang="EN-US" style="font-family:'Times New Roman',serif"> </span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Barriers and ingredients for the developments of smart
systems</span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Acceptance, adoption, and diffusion of smart tourism
systems</span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Ensuring privacy and security in smart </span><span lang="EN-US" style="font-family:'Times New Roman',serif">tourism</span><span lang="EN-US" style="font-family:'Times New Roman',serif"> infrastructures</span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Impact of smart technologies on </span><span lang="EN-US" style="font-family:'Times New Roman',serif">traditional tourism</span><span lang="EN-US" style="font-family:'Times New Roman',serif"></span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Policy, strategy, management of </span><span lang="EN-US" style="font-family:'Times New Roman',serif">smart tourism</span><span lang="EN-US" style="font-family:'Times New Roman',serif"></span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Smart tourism </span><span lang="EN-US" style="font-family:'Times New Roman',serif">business
processes</span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Network analysis of a networked
tourism industry</span><span lang="EN-US" style="font-family:'Times New Roman',serif"></span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Business intelligence for smart </span><span lang="EN-US" style="font-family:'Times New Roman',serif">tourism</span><span lang="EN-US" style="font-family:'Times New Roman',serif"> technologies and services</span></p>
<p class="" style="text-align:justify"><span lang="EN-US" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-US" style="font-family:'Times New Roman',serif">Research methods for the analysis of smart </span><span lang="EN-US" style="font-family:'Times New Roman',serif">tourism </span><span lang="EN-US" style="font-family:'Times New Roman',serif">related phenomena</span></p>
<p class="MsoNormal" style="margin-left:7.05pt;text-align:justify"><b><u><span lang="EN-US" style="font-family:Times-Bold">Important deadlines</span></u></b></p>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt 7.05pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif;color:red"><br></span></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt 7.05pt;text-align:justify">
<span lang="EN-US" style="font-family:'Times New Roman',serif;color:red">Submission
Deadline:</span></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt 7.05pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif;color:red"></span></p><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(61,133,198);display:inline">
20 August 2014</div><p></p><br>
<p class="MsoNormal" style="text-align:justify"><b><u><span lang="EN-US" style="font-family:Times-Bold"><span style="text-decoration:none"> </span></span></u></b></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt"><b><u><span lang="EN-US" style="font-family:Times-Bold">Guest Editors:</span></u></b><b><u><span lang="EN-US" style="font-family:Times-Bold"></span></u></b></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt"><span style="font-family:'Times New Roman',serif;text-align:justify">Hannes Werthner</span><br></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">Hannes Werthner is a professor at Vienna University of
Technology, Austria, and head of the e-commerce group. </span></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif"><a href="mailto:hannes.werthner@ec.tuwien.ac.at"><span style="color:windowtext;text-decoration:none">hannes.werthner@ec.tuwien.ac.at</span></a> </span></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">Chulmo Koo</span></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">Associate Professor of College of Hotel and Tourism
Management</span></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">Kyung Hee University, South Korea</span></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif"><a href="mailto:helmetgu@khu.ac.kr"><span lang="DE" style="color:windowtext;text-decoration:none">helmetgu@khu.ac.kr</span></a></span></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">Ulrike Gretzel</span></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">Professor of Tourism, UQ Business School, University
of Queensland, Australia</span></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">Email: <a href="mailto:u.gretzel@business.uq.edu.au">u.gretzel@business.uq.edu.au</a></span></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">Carlos Lamsfus</span></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif">Dr. Carlos Lamsfus is a senior researcher at
CICtourGUNE</span></p>
<p class="MsoNormal" style="margin-bottom:0.0001pt;text-align:justify"><span lang="EN-US" style="font-family:'Times New Roman',serif"><a href="mailto:carloslamsfus@tourgune.org">carloslamsfus@tourgune.org</a><br>
<br>
</span></p><div class="gmail_default" style="font-family:tahoma,sans-serif;color:rgb(61,133,198)"></div><br></div>-- <br><div dir="ltr">*****************************<br>Chulmo Koo, Ph.D. <br>Associate Professor, the College of Hotel & Tourism Management<br>
Kyung Hee University <br>26 Kyunghee-daero, Heogi-dong, Dongdaemun-gu, Seoul 130-701, <br>Republic of Korea <br>Office:+82-2-961-2349 / Fax:+82-2-964-2537 <br>Mobile:+82-10-2505-1393 <br>e-mail: <a href="mailto:helmetgu@khu.ac.kr" target="_blank">helmetgu@khu.ac.kr</a> <br>
*****************************</div>
</div>