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</o:shapelayout></xml><![endif]--></head><body lang=PT link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=EN-US>*******************************************************************<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>2nd CALL FOR PAPERS<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>*******************************************************************<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>IESS 1.5 – The 6th International Conference on Exploring Service Science<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>4-6 February 2015, Porto, Portugal<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><a href="www.fe.up.pt/iess1.5">www.fe.up.pt/iess1.5</a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US>SUBMISSION DEADLINES<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>Deadline for paper and short paper submission: <span style='color:red'>14th September 2014</span><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Authors’ notification: <span style='color:red'>11th October 2014</span><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Final camera ready and early registration: <span style='color:red'>24th October 2014</span><o:p></o:p></span></p><p class=MsoNormal>*******************************************************************<o:p></o:p></p><p class=MsoNormal>Organized by:<o:p></o:p></p><p class=MsoNormal>FEUP: Faculdade de Engenharia, Universidade do Porto, Portugal (<a href="http://www.fe.up.pt">www.fe.up.pt</a>)<o:p></o:p></p><p class=MsoNormal><span lang=EN-US>With the support of:<o:p></o:p></span></p><p class=MsoNormal style='margin-left:14.2pt'><span lang=EN-US>ISS: Institute of Information Service Science, Université de Genève, Switzerland (<a href="iss.unige.ch">iss.unige.ch</a>)<o:p></o:p></span></p><p class=MsoNormal style='margin-left:14.2pt'><span lang=EN-US>IT for Innovative Services, Luxembourg Institute for Science and Technology, Luxembourg (<a href="www.ssi.tudor.lu">www.ssi.tudor.lu</a>)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>*******************************************************************<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Service Science enables people, enterprises, and societies to build knowledge - concepts, methods, properties, platforms, environments - by applying multi-disciplinary, multi-institutional and multinational approaches. It is in this context that we have introduced the IESS series of International Conferences to offer researchers and practitioners the possibility to present and discuss their research in the Exploration of Service Science.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Nowadays, Service Science has become more and more relevant for clarifying complex situations, which individuals, companies, corporations, and other types of organizations are facing. In fact, Service Science enters a new phase, where knowledge plays a pivotal role in all the developments.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>The IESS 1.5 conference, the sixth edition in the series, in addition to the topics discussed during previous years, introduces new and complementary topics such as:<o:p></o:p></span></p><p class=MsoNormal style='margin-left:14.2pt'><span lang=EN-US>- Relations between classical economics and a theory of economy that takes into account Society development due to services. Is there a simple alignment? What are the new value propositions and business models?<o:p></o:p></span></p><p class=MsoNormal style='margin-left:14.2pt'><span lang=EN-US>- Environments which efficiently contribute to co-exploration and co-creation of multi-disciplinary, multi-institutional and multi-national services. Do such environments require a simple adjustment of currently known environments?<o:p></o:p></span></p><p class=MsoNormal style='margin-left:14.2pt'><span lang=EN-US>- What is the role of services in the integration of the new possibilities powered by IT, such as open data, big data, cloud computing, cognitive computing, and intelligent societies?<o:p></o:p></span></p><p class=MsoNormal style='margin-left:14.2pt'><span lang=EN-US>- Are services most useful to simply ameliorate the systems, which are already developed and functioning, or are they crucial to deal with those situations, to which we cannot provide wellgrounded answers?<o:p></o:p></span></p><p class=MsoNormal style='margin-left:14.2pt'><span lang=EN-US>- Are the risks in development of services the same as those of any IT project or any infrastructure project?<o:p></o:p></span></p><p class=MsoNormal style='margin-left:14.2pt'><span lang=EN-US>- How Service Science supports the development of common goods?<o:p></o:p></span></p><p class=MsoNormal style='margin-left:14.2pt'><span lang=EN-US>- How to develop generic models for the process of service construction?<o:p></o:p></span></p><p class=MsoNormal style='margin-left:14.2pt'><span lang=EN-US>- Are traditional approaches of management, marketing, public administration, law, medicine, natural sciences, engineering, computer science, information systems suitable for Service Science? Is it enough to apply simple alignment and to establish simple adjustments? Or should they be rethought, in order to contribute efficiently to service development?<o:p></o:p></span></p><p class=MsoNormal style='margin-left:14.2pt'><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>The topics from previous IESS Conferences are still valid. Contributions should address one or several topics of the following list, be grounded in one or several contexts, and be open to multi-disciplinary approaches.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt'>Service innovation<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>Value models<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Innovation/Creation process<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Business trends<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Technological trends<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>People trends<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Service innovation and strategy<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt'>Service exploration<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>Consumer service needs modelling<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Supplier service modelling<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Business services requirements modelling<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Service information & process modelling<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Service exploration process<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt'>Service design<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>Service design methodologies and patterns<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Service and re-design of organization of activities<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Service co-design environments, tools<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Requirements oriented towards services<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Design of complex services<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Service compliance with laws and regulations<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt'>IT based service engineering<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>New service business models<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Ontologies and interoperability<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Web-services, Service-oriented architectures<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Ubiquitous & mobile computing<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Service orchestration, choreography, composition<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>COTS, Enterprise architectures<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Service security and safety engineering<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt'>Service sustainability<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>IT service management<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>IS service management<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Service management<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Governance of service systems<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Service System networks<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>The conference organisers solicit theoretical, experimental, or survey</span><span lang=EN-US></span><span lang=EN-US>]based papers that make a novel contribution. Submissions should describe original, previously unpublished research, not currently under review by another conference or journal. Topics include, but are not restricted to, the areas indicated by the topics mentioned above.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>You can participate on the conference and discuss your work either by submitting an abstract (1,000 words maximum) or a paper. Accepted abstracts will be published in an internal publication to be delivered to the conference attendees. Only accepted papers will be published in the Springer Lecture Notes in Business Information Processing.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Papers should not exceed 5,000 words. A separate cover sheet should be enclosed containing the title of the paper, the author(s) and affiliation(s), and the address (including e-mail address and fax number) to which correspondence should be sent. This is the only place where the names of the authors should appear. The cover sheet should also contain 2 - 3 keywords indicating the area of the paper.<o:p></o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt'>PUBLICATION OF PAPERS<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>Proceedings of IESS will be published in the Springer Lecture Notes in Business Information. Processing (LNBIP). The best papers of the conference will be proposed for publication (after revision and additional refereeing) in special issues of International Journals.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Proceedings of previous IESS Conferences have been published by Springer as Lecture Notes in Business Information Processing, ISSN 1865-1348 and they were indexed by SCOPUS, EI and DBLP databases. Proceedings of the IESS 2010, 2011 and 2012 are indexed by ISI Proceedings and IESS 2013 and 2014 editions are on the process of being indexed in Thomson Reuters Conference Proceedings Citation Index.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Select papers accepted by IESS 1.5 will also be invited to submit to the INFORMS journal, Service Science (<a href="http://pubsonline.informs.org/journal/serv">http://pubsonline.informs.org/journal/serv</a>).<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt'>SUBMISSIONS<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>Submission instructions can be found on the conference website <a href="http://www.fe.up.pt/iess1.5">www.fe.up.pt/iess1.5</a>. Only electronic submissions through EasyChair will be accepted.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt'>CONFERENCE ORGANIZATION<o:p></o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=EN-US>Steering Committee<o:p></o:p></span></b></p><p class=MsoNormal>Michel Leonard, Université de Genève, Switzerland <a href="mailto:michel.leonard@cui.unige.ch">michel.leonard@cui.unige.ch</a><o:p></o:p></p><p class=MsoNormal>Eric Dubois, Centre de Recherche Public Henri Tudor, Luxembourg <a href="mailto:eric.dubois@tudor.lu">eric.dubois@tudor.lu</a><o:p></o:p></p><p class=MsoNormal>João Falcão e Cunha, Universidade do Porto, Portugal <a href="mailto:jfcunha@fe.up.pt">jfcunha@fe.up.pt</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span lang=EN-US>General Chair<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>Michel Leonard, Université de Genève, Switzerland <a href="mailto:michel.leonard@cui.unige.ch">michel.leonard@cui.unige.ch</a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US>Program co-Chairs<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>Monica Dragoicea, University Politehnica of Bucharest, <a href="mailto:monica.dragoicea@acse.pub.ro">monica.dragoicea@acse.pub.ro</a><o:p></o:p></span></p><p class=MsoNormal>Henriqueta Nóvoa, Universidade do Porto, Portugal <a href="mailto:hnovoa@fe.up.pt">hnovoa@fe.up.pt</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>Organising Committee co-Chairs<o:p></o:p></b></p><p class=MsoNormal>Henriqueta Nóvoa, Universidade do Porto, Portugal <a href="mailto:hnovoa@fe.up.pt">hnovoa@fe.up.pt</a><o:p></o:p></p><p class=MsoNormal>Isabel Horta, Universidade do Porto, Portugal <a href="mailto:imhorta@fe.up.pt">imhorta@fe.up.pt</a><o:p></o:p></p><p class=MsoNormal>Vera Miguéis, Universidade do Porto, Portugal <a href="mailto:vera.migueis@fe.up.pt">vera.migueis@fe.up.pt</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>Webmaster<o:p></o:p></b></p><p class=MsoNormal>Nuno Almeida, Mercatura, Portugal, <a href="mailto:iess1.5@fe.up.pt">iess1.5@fe.up.pt</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span lang=EN-US style='font-size:12.0pt'>PROGRAM COMMITTEE (proposed)<o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-US>Adi Wolfson - Sami Shamoon College of Engineering – Israel<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Ana Šaša - University of Ljubljana - Slovenia<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Anelize Van Biljon - University of the Free State - South Africa<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Antoine Harfouche University - Paris Ouest Nanterre - PRIMAL - Paris<o:p></o:p></span></p><p class=MsoNormal>António Brito - University of Porto - Portugal<o:p></o:p></p><p class=MsoNormal>Arash Golnam - EPFL - Switzerland<o:p></o:p></p><p class=MsoNormal>Bernardo Almada Lobo - University of Porto – Portugal<o:p></o:p></p><p class=MsoNormal><span lang=EN-US>Bettina Campedelli - University of Verona - Italy<o:p></o:p></span></p><p class=MsoNormal>Camille Salinesi - Université de Paris 1 - Sorbonne, France<o:p></o:p></p><p class=MsoNormal>Claudia Lucia Roncancio - Grenoble University - France<o:p></o:p></p><p class=MsoNormal><span lang=EN-US>Claudio Pinhanez - IBM - Brazil<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Davor Meersman - Curtin University - Australia<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Dominique Rieu - University of Grenoble - France<o:p></o:p></span></p><p class=MsoNormal>Eric Dubois - Centre de Recherche Public Henri Tudor – Luxembourg<o:p></o:p></p><p class=MsoNormal><span lang=EN-US>Geert Poels - Ghent University - Belgium<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Gerhard Satzger - Karlsruhe Service Research Institute - Germany<o:p></o:p></span></p><p class=MsoNormal>Gil Regev - EPFL - Switzerland<o:p></o:p></p><p class=MsoNormal>Henriqueta Nóvoa - University of Porto - Portugal<o:p></o:p></p><p class=MsoNormal><span lang=EN-US>Isabel Horta - University of Porto - Portugal<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Jaap Gordijn - University of Amsterdam - The Netherlands<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Jean-Henry Morin - University of Genève - Switzerland<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Jelena Zdravkovic - Stockholm University – Sweden<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Joan Pastor, Universitat Oberta de Catalunya, Spain<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>João Falcão e Cunha - University of Porto - Portugal<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Jolita Ralyte - University of Genève - Switzerland<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Jonas Manamela - University of Limpopo - South Africa<o:p></o:p></span></p><p class=MsoNormal>Jorge Cardoso - University of Coimbra - Portugal<o:p></o:p></p><p class=MsoNormal>José Faria - University of Porto - Portugal<o:p></o:p></p><p class=MsoNormal>José Palazzo - Universidade Federal do Rio Grande do Sul - Brazil<o:p></o:p></p><p class=MsoNormal>Lia Patrício - University of Porto - Portugal<o:p></o:p></p><p class=MsoNormal>Maddalena Sorrentino, Università degli studi di Milano, Italy<o:p></o:p></p><p class=MsoNormal><span lang=EN-US>Malgorzata - Poznan University of Technology - Poland<o:p></o:p></span></p><p class=MsoNormal>Marco de Marco - Università Catollica del Sacro Cuore - Italy<o:p></o:p></p><p class=MsoNormal>María Valeria de Castro - Universidad Rey Juan Carlos - Spain<o:p></o:p></p><p class=MsoNormal>Marion Lepmets - Centre de Recherche Public Henri Tudor - Luxembourg<o:p></o:p></p><p class=MsoNormal><span lang=EN-US>Marite Kirikova - Riga Technical University - Latvia<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Mark Shlomo - Sami Shamoon College of Engineering - Israel<o:p></o:p></span></p><p class=MsoNormal>Marlene Amorim - Universidade de Aveiro- Portugal<o:p></o:p></p><p class=MsoNormal><span lang=EN-US>Mehdi Snene, University of Genève, Switzerland<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Michel Léonard - University of Genève - Switzerland<o:p></o:p></span></p><p class=MsoNormal>Miguel Mira da Silva - Technical University of Lisbon - Portugal<o:p></o:p></p><p class=MsoNormal><span lang=EN-US>Monica Dragoicea - University Politehnica of Bucharest - Romania<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Natalia Kryvinska - University of Vienna – Austria<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Paul Lillrank - Aalto University - Finland<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Paul Maglio - UC Merced and IBM - USA<o:p></o:p></span></p><p class=MsoNormal>Pere Botella - Universitat Politecnica de Catalunya - Spain<o:p></o:p></p><p class=MsoNormal><span lang=EN-US>Riichiro Mizoguchi - Osaka University - Japan<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Selmin Nurcan - University of Paris 1 - Sorbonne - France<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Sergio Cavalieri - University of Bergamo<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Shai Rozenes - Afeka Tel Aviv Academic College of Engineering - Israel<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Shlomo Mark - Shamoon College of Engineering, Israel<o:p></o:p></span></p><p class=MsoNormal>Slim Turki - Centre de Recherche Public Henri Tudor - Luxembourg<o:p></o:p></p><p class=MsoNormal><span lang=EN-US>Soe-Tsyr (Daphne) Yuan - National Chengchi University - Taiwan<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Taro Kanno - University of Tokyo - Japan<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Theodor Borangiu - University Politehnica of Bucharest - Romania<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Tomáš Pitner - Masaryk University - Czech Republic<o:p></o:p></span></p><p class=MsoNormal>Vera Miguéis - University of Porto - Portugal<o:p></o:p></p><p class=MsoNormal>Vicente Pelechano - Universitat Politecnica de Catalunya – Spain<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>Visit the IESS 1.5 web page:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>IESS 1.5 - The 6th International Conference on Exploring Service Science<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>(</span><a href="http://www.fe.up.pt/iess1.5"><span lang=EN-US>http://www.fe.up.pt/iess1.5</span></a><span lang=EN-US>)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div></body></html>