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<p class="MsoNormal">Call for Papers<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">In Search of a New Alignment in Service Research<o:p></o:p></p>
<p class="MsoNormal">An Unprecedented, Dual-Journal Call For Papers<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Informs Journal of Service Science<o:p></o:p></p>
<p class="MsoNormal"><a href="http://pubsonline.informs.org/pb/assets/raw/filesserv/Dual%20Journals%20CFP.pdf">http://pubsonline.informs.org/pb/assets/raw/filesserv/Dual%20Journals%20CFP.pdf</a>
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">IEEE Transactions on Services Computing<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.computer.org/cms/Computer.org/transactions/cfps/cfp_tscsi_isnasr.pdf">http://www.computer.org/cms/Computer.org/transactions/cfps/cfp_tscsi_isnasr.pdf</a>
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Guest Editors<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Michael Goul<o:p></o:p></p>
<p class="MsoNormal">Arizona State University, <a href="mailto:michael.goul@asu.edu">
michael.goul@asu.edu</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Patrick C. K. Hung<o:p></o:p></p>
<p class="MsoNormal">University of Ontario Institute of Technology, Canada; and<o:p></o:p></p>
<p class="MsoNormal">National Taipei University of Technology, Taiwan, <a href="mailto:patrick.hung@uoit.ca">
patrick.hung@uoit.ca</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Paul P. Maglio<o:p></o:p></p>
<p class="MsoNormal">University of California, Merced, <a href="mailto:pmaglio@ucmerced.edu">
pmaglio@ucmerced.edu</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Purpose</p>
<p class="MsoNormal"><br>
</p>
<p class="MsoNormal">It is high time for business and engineering scholars to join forces to advance service research. The editors of two of the top journals in the service area, one from INFORMS’ service science community and one from IEEE’s services computing
community, invite you to break out of your disciplinary comfort zone. Parallel special issues have been commissioned to intentionally challenge and disrupt the status quo. This dual special issue is intended to reconcile existing multipronged<o:p></o:p></p>
<p class="MsoNormal">orientations and approaches to service research. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Transdisciplinary service research will leapfrog the current landscape to improve services computing formalisms while concomitantly designing and delivering the highest quality business service systems that can profitably delight customers
and <span style="font-size: 12pt;">clients. In many areas, modern research advances have benefited from multiple perspectives. Transdisciplinary research means reaching out to scholars from other backgrounds. It means that vocabulary, research methods, and
historical foundations need to be shared, taught, challenged, and reconciled. It’s going to be hard work. It will take time. But it’s what is needed. This dual-journal call for papers is intended to catalyze transdisciplinary and risk-taking research, and
the review policies and procedures for both special issues will be tuned to this end.</span></p>
<p class="MsoNormal"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">What is missing has been a research agenda to reconcile business service systems and systems of systems ideals with services computing’s formal methods, standards, best practices, and repeatable processes. New research is essential to address <span style="font-size: 12pt;">what
has become an important inflection point: the business services and services computing research agendas need to be viewed from a common, global, societal lens. At stake is the continued viability of both research streams. Some science and engineering scholars
view business services research as a soft discipline, but there is significant respect for formal business process and workflow methods that can deliver model-driven development. Business researchers often view the engineering and computer science perspectives
as remiss in addressing the essential and dynamic elements of customer co-production, B2B contracting, and pricing, but there is significant respect for services computing’s role in distributing, cost-effective scaling, and personalization of computing service
capability. Both areas are in transition, given the increasing value of big data methods and associated possibilities. Yes, there will be dueling methodologies, ranging from empirical to </span><span style="font-size: 12pt;">execution benchmarks to proof,
and there will be dueling problems, ranging from NP-complete to novel business strategy frameworks. Potential authors will need to leave their comfort zones behind and work together across disciplinary lines.</span></p>
<p class="MsoNormal"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"> Topics of interest include, but are not limited to, the following:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">—Big Data Analytics and Algorithms<o:p></o:p></p>
<p class="MsoNormal">—Service-Centric Business Models<o:p></o:p></p>
<p class="MsoNormal">—Service Modeling and Implementation<o:p></o:p></p>
<p class="MsoNormal">—Service Delivery, Deployment, and Maintenance Service<o:p></o:p></p>
<p class="MsoNormal">—Value Chains, Value Cocreation, and Service Innovation<o:p></o:p></p>
<p class="MsoNormal">—Service-Oriented Architecture (SOA) Industry Standards and Solution Stacks<o:p></o:p></p>
<p class="MsoNormal">—Service-Based Grid/Cloud/Autonomic Computing/Big Data<o:p></o:p></p>
<p class="MsoNormal">—Service-Level Agreements (SLAs) Negotiation, Automation, and Orchestration<o:p></o:p></p>
<p class="MsoNormal">—Service Security, Privacy, and Trust<o:p></o:p></p>
<p class="MsoNormal">—Quality of Services (QoS) and Cost of Services (CoS)<o:p></o:p></p>
<p class="MsoNormal">—Services Engineering Practices and Case Studies<o:p></o:p></p>
<p class="MsoNormal">—Trust and Loyalty in Service Business Models<o:p></o:p></p>
<p class="MsoNormal">—Cultural, Language, Social, and Legal Obstacles in Service Business Models<o:p></o:p></p>
<p class="MsoNormal">—Case Studies in Service Business Models (e.g., healthcare, financial, aviation)<o:p></o:p></p>
<p class="MsoNormal">—Business Process Integration, Collaboration, and Management<o:p></o:p></p>
<p class="MsoNormal">—Business Process Modeling Methodology and Integration Architecture<o:p></o:p></p>
<p class="MsoNormal">—Monitoring of Services, Process Mining, and Quality of Service<o:p></o:p></p>
<p class="MsoNormal">—Practices in Service Science and Big Data<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Important Dates<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Deadline for paper submission: March 1, 2015<o:p></o:p></p>
<p class="MsoNormal">First-round reviews (expected): May 1, 2015<o:p></o:p></p>
<p class="MsoNormal">Revisions due: June 15, 2015<o:p></o:p></p>
<p class="MsoNormal">Second-round reviews (expected): August 1, 2015<o:p></o:p></p>
<p class="MsoNormal">Final papers due: October 1, 2015<o:p></o:p></p>
<p class="MsoNormal">Expected publication: Late 2015 or early 2016<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Submissions<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">To submit to the dual-journal special issue, authors must first select which journal to target for their manuscripts. Each journal will follow its standard review and manuscript acceptance policies. The editors reserve the right to suggest
reassignment of papers from one journal to the other, with author permission. If possible, please contact the editors with questions regarding appropriateness or fit prior to submission. Submitted papers should not have been previously published nor be currently
under consideration for publication elsewhere.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">For the IEEE Transactions on Services Computing (TSC), please submit your papers through the online system (<a href="https://mc.manuscriptcentral.com/tsc-cs">https://mc.manuscriptcentral.com/tsc-cs</a>) and select SI on New Alignment in
Service Research. Paper formatting guidelines are available <span style="font-size: 12pt;">at the journal website (</span><a href="http://www.computer.org/tsc" style="font-size: 12pt;">http://www.computer.org/tsc</a><span style="font-size: 12pt;">).</span></p>
<p class="MsoNormal"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">For Service Science, please submit your papers through the online system (<a href="http://mc.manuscriptcentral.com/serv">http://mc.manuscriptcentral.com/serv</a> ) and select SI on New Alignment in Service Research. Paper formatting guidelines
are available at the journal website (<a href="http://pubsonline.informs.org/page/serv/submission-guidelines">http://pubsonline.informs.org/page/serv/submission-guidelines</a>).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Associate Editors<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Wil van Der Aalst<o:p></o:p></p>
<p class="MsoNormal">Department of Mathematics & Computer<o:p></o:p></p>
<p class="MsoNormal">Science<o:p></o:p></p>
<p class="MsoNormal">Eindhoven University of Technology<o:p></o:p></p>
<p class="MsoNormal">PO Box 513<o:p></o:p></p>
<p class="MsoNormal">5600 MB Eindhoven, The Netherlands<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Steven Alter<o:p></o:p></p>
<p class="MsoNormal">School of Management<o:p></o:p></p>
<p class="MsoNormal">University of San Francisco<o:p></o:p></p>
<p class="MsoNormal">2130 Fulton St.<o:p></o:p></p>
<p class="MsoNormal">San Francisco, CA 94117<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Rahul C. Basole<o:p></o:p></p>
<p class="MsoNormal">School of Interactive Computing and<o:p></o:p></p>
<p class="MsoNormal">Tennenbaum Institute<o:p></o:p></p>
<p class="MsoNormal">Georgia Institute of Technology<o:p></o:p></p>
<p class="MsoNormal">85 Fifth St. N.W.<o:p></o:p></p>
<p class="MsoNormal">Atlanta, GA 30332<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Elisa Bertino<o:p></o:p></p>
<p class="MsoNormal">Cyber Center<o:p></o:p></p>
<p class="MsoNormal">CERIAS and CS Department<o:p></o:p></p>
<p class="MsoNormal">Purdue University<o:p></o:p></p>
<p class="MsoNormal">305 N. University St.<o:p></o:p></p>
<p class="MsoNormal">West Lafayette, IN 47907-2107<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Mary Jo Bitner<o:p></o:p></p>
<p class="MsoNormal">Department of Marketing<o:p></o:p></p>
<p class="MsoNormal">W. P. Carey School of Business<o:p></o:p></p>
<p class="MsoNormal">Arizona State University<o:p></o:p></p>
<p class="MsoNormal">P.O. Box 874106<o:p></o:p></p>
<p class="MsoNormal">Tempe, AZ 85287-4106<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">M. Brian Blake<o:p></o:p></p>
<p class="MsoNormal">Department of Computer Science<o:p></o:p></p>
<p class="MsoNormal">University of Miami<o:p></o:p></p>
<p class="MsoNormal">1252 Memorial Dr., Ungar Bldg.<o:p></o:p></p>
<p class="MsoNormal">Coral Gables, FL 33124<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Athman Bouguettaya<o:p></o:p></p>
<p class="MsoNormal">School of Computer Science and<o:p></o:p></p>
<p class="MsoNormal">Information Technology<o:p></o:p></p>
<p class="MsoNormal">RMIT University<o:p></o:p></p>
<p class="MsoNormal">GPO Box 2476, Melbourne 3001<o:p></o:p></p>
<p class="MsoNormal">Victoria, Australia<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Ryan Buell<o:p></o:p></p>
<p class="MsoNormal">Technology and Operations Mgt.<o:p></o:p></p>
<p class="MsoNormal">Harvard Business School<o:p></o:p></p>
<p class="MsoNormal">Soldiers Field Rd.<o:p></o:p></p>
<p class="MsoNormal">Morgan Hall 429<o:p></o:p></p>
<p class="MsoNormal">Boston, MA 02163<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Peter Chen<o:p></o:p></p>
<p class="MsoNormal">Software Engineering Institute<o:p></o:p></p>
<p class="MsoNormal">Carnegie Mellon University<o:p></o:p></p>
<p class="MsoNormal">4500 Fifth Ave.<o:p></o:p></p>
<p class="MsoNormal">Pittsburgh, PA 15213<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Ernesto Damiani<o:p></o:p></p>
<p class="MsoNormal">Dipartimento di Informatica—<o:p></o:p></p>
<p class="MsoNormal">Sede di Crema<o:p></o:p></p>
<p class="MsoNormal">Università degli Studi di Milano<o:p></o:p></p>
<p class="MsoNormal">Via Bramante 65 I-26013 Crema<o:p></o:p></p>
<p class="MsoNormal">Italia<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Mark M. Davis<o:p></o:p></p>
<p class="MsoNormal">Management Department<o:p></o:p></p>
<p class="MsoNormal">Bentley University<o:p></o:p></p>
<p class="MsoNormal">175 Forest St.<o:p></o:p></p>
<p class="MsoNormal">Waltham, MA 02452<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Andrea Delgado<o:p></o:p></p>
<p class="MsoNormal">Universidad de la República<o:p></o:p></p>
<p class="MsoNormal">Facultad de Ingeniería,<o:p></o:p></p>
<p class="MsoNormal">Instituto de Computación<o:p></o:p></p>
<p class="MsoNormal">Julio Herrera y Reissig 565<o:p></o:p></p>
<p class="MsoNormal">11300 Montevideo, Uruguay<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Haluk Demirkan<o:p></o:p></p>
<p class="MsoNormal">University of Washington Tacoma<o:p></o:p></p>
<p class="MsoNormal">1900 Commerce St.<o:p></o:p></p>
<p class="MsoNormal">Tacoma, WA 98402-3100<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Schahram Dustdar<o:p></o:p></p>
<p class="MsoNormal">Distributed Systems Group<o:p></o:p></p>
<p class="MsoNormal">Vienna University of Technology<o:p></o:p></p>
<p class="MsoNormal">Argentinierstrasse 8/184-1<o:p></o:p></p>
<p class="MsoNormal">A-1040 Wien, Austria<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Elena Ferrari<o:p></o:p></p>
<p class="MsoNormal">Dipartimento di Scienze<o:p></o:p></p>
<p class="MsoNormal">Teoriche e Applicate<o:p></o:p></p>
<p class="MsoNormal">University of Insubria<o:p></o:p></p>
<p class="MsoNormal">Via Mazzini 5, 21100 Varese<o:p></o:p></p>
<p class="MsoNormal">Italia<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Joao Eduardo Ferreira<o:p></o:p></p>
<p class="MsoNormal">Universidade de São Paulo<o:p></o:p></p>
<p class="MsoNormal">Instituto de Matemática e Estatística,<o:p></o:p></p>
<p class="MsoNormal">Departamento de Ciência da<o:p></o:p></p>
<p class="MsoNormal">Computação<o:p></o:p></p>
<p class="MsoNormal">Rua do Matão<o:p></o:p></p>
<p class="MsoNormal">1010, Butanta<o:p></o:p></p>
<p class="MsoNormal">05508-900 Sao Paulo, SP–Brasil<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hemant Jain<o:p></o:p></p>
<p class="MsoNormal">Sheldon B. Lubar School of Business<o:p></o:p></p>
<p class="MsoNormal">University of Wisconsin–Milwaukee<o:p></o:p></p>
<p class="MsoNormal">Milwaukee, WI 53201<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">He Keqing<o:p></o:p></p>
<p class="MsoNormal">State Key Laboratory of Software<o:p></o:p></p>
<p class="MsoNormal">Engineering<o:p></o:p></p>
<p class="MsoNormal">School of Computer<o:p></o:p></p>
<p class="MsoNormal">Wuhan University<o:p></o:p></p>
<p class="MsoNormal">Wuhan, China<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Furen Lin<o:p></o:p></p>
<p class="MsoNormal">Institute of Service Science<o:p></o:p></p>
<p class="MsoNormal">National Tsing-hua University<o:p></o:p></p>
<p class="MsoNormal">101, Section 2<o:p></o:p></p>
<p class="MsoNormal">Kuang-Fu Rd.<o:p></o:p></p>
<p class="MsoNormal">Hsinchu, Taiwan 30013, R.O.C.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kelly Lyons<o:p></o:p></p>
<p class="MsoNormal">Faculty of Information<o:p></o:p></p>
<p class="MsoNormal">University of Toronto<o:p></o:p></p>
<p class="MsoNormal">140 St. George St., No. 612<o:p></o:p></p>
<p class="MsoNormal">Bissell Building<o:p></o:p></p>
<p class="MsoNormal">Toronto, ON M5S 3GS, Canada<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">A. Parasuraman<o:p></o:p></p>
<p class="MsoNormal">Department of Marketing<o:p></o:p></p>
<p class="MsoNormal">School of Business Administration<o:p></o:p></p>
<p class="MsoNormal">University of Miami<o:p></o:p></p>
<p class="MsoNormal">P.O. Box 248147<o:p></o:p></p>
<p class="MsoNormal">Coral Gables, FL 33124-6554<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Munindar Singh<o:p></o:p></p>
<p class="MsoNormal">Department of Computer Science<o:p></o:p></p>
<p class="MsoNormal">North Carolina State University<o:p></o:p></p>
<p class="MsoNormal">Box 8206<o:p></o:p></p>
<p class="MsoNormal">Raleigh, NC 27695-8206<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Jim Spohrer<o:p></o:p></p>
<p class="MsoNormal">IBM Almaden Research Center<o:p></o:p></p>
<p class="MsoNormal">650 Harry Rd.<o:p></o:p></p>
<p class="MsoNormal">San Jose, CA 95120<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Christine Strauss<o:p></o:p></p>
<p class="MsoNormal">Faculty of Business Economics and<o:p></o:p></p>
<p class="MsoNormal">Statistics<o:p></o:p></p>
<p class="MsoNormal">University of Vienna<o:p></o:p></p>
<p class="MsoNormal">Vienna, Austria<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Eleni Stroulia<o:p></o:p></p>
<p class="MsoNormal">Department of Computing Science<o:p></o:p></p>
<p class="MsoNormal">University of Alberta<o:p></o:p></p>
<p class="MsoNormal">221 Athabasca Hall<o:p></o:p></p>
<p class="MsoNormal">Edmonton, AB T6G 2E8, Canada<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Tuure Tuunanen<o:p></o:p></p>
<p class="MsoNormal">Department of Computer Science and<o:p></o:p></p>
<p class="MsoNormal">Information Systems<o:p></o:p></p>
<p class="MsoNormal">P.O. Box 35 (Agora, Ag D514.3),<o:p></o:p></p>
<p class="MsoNormal">FI-40014<o:p></o:p></p>
<p class="MsoNormal">University of Jyväskylä<o:p></o:p></p>
<p class="MsoNormal">Finland<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Stephen L. Vargo<o:p></o:p></p>
<p class="MsoNormal">Department of Marketing<o:p></o:p></p>
<p class="MsoNormal">University of Hawaii at Manoa<o:p></o:p></p>
<p class="MsoNormal">2404 Maile Way<o:p></o:p></p>
<p class="MsoNormal">Honolulu, HI 96822<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Stephen Yau<o:p></o:p></p>
<p class="MsoNormal">School of Computing, Informatics and<o:p></o:p></p>
<p class="MsoNormal">Decision Systems Engineering<o:p></o:p></p>
<p class="MsoNormal">Ira A. Fulton Schools of Engineering<o:p></o:p></p>
<p class="MsoNormal">Arizona State University<o:p></o:p></p>
<p class="MsoNormal">P.O. Box 878809<o:p></o:p></p>
<p class="MsoNormal">Tempe, AZ 85287-8809<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">J. Leon Zhao<o:p></o:p></p>
<p class="MsoNormal">Department of Information Systems<o:p></o:p></p>
<p class="MsoNormal">City University of Hong Kong<o:p></o:p></p>
<p class="MsoNormal">Kowloon, Hong Kong SAR, China<o:p></o:p></p>
<!--EndFragment--></div>
<div><font face="Verdana Bold" style="font-size: x-small; "><font color="#800000"><span style="font-size: 8pt; ">
<div style="font-weight: bold; "><br>
</div>
<div style="font-weight: bold; "><br>
</div>
<div style="font-weight: bold; ">Michael Goul</div>
<div><span style="font-family: Verdana, Helvetica, Arial; font-size: 8pt; color: rgb(0, 0, 0);">Professor and Chair</span></div>
</span></font></font><font color="#999999" style="font-family: Calibri; font-size: x-small; "><font face="Verdana Bold"><span style="font-size: 7pt; ">. . . . . . . . . . . . . . . . . . . . . . . . . .</span></font></font><font face="Verdana,Helvetica,Arial" style="font-size: x-small; "><span style="font-size: 9pt; "> <br>
</span></font><font color="#666666" style="font-family: Calibri; font-size: x-small; "><font face="Verdana Bold"><span style="font-size: 7pt; ">W. P. Carey School of Business</span></font></font><font face="Verdana,Helvetica,Arial" style="font-size: x-small; "><span style="font-size: 9pt; "> <br>
</span><font color="#666666"><span style="font-size: 7pt; ">Department of Information Systems<br>
Arizona State University</span></font><span style="font-size: 9pt; "> <br>
</span><font color="#666666"><span style="font-size: 7pt; ">P.O. Box 874606</span></font><span style="font-size: 9pt; "> <br>
</span><font color="#666666"><span style="font-size: 7pt; ">Tempe, AZ 85287-4606</span></font><span style="font-size: 9pt; "> <br>
</span></font><font color="#800000" style="font-family: Calibri; font-size: x-small; "><font face="Verdana Bold"><span style="font-size: 7pt; ">p.</span></font></font><span style="font-family: Calibri; font-size: 7pt; "><font color="#666666"><font face="Verdana,Helvetica,Arial"> 480
.965 .5482 <br>
</font></font><font color="#800000"><font face="Verdana Bold">f.</font><font face="Verdana,Helvetica,Arial"> </font></font><font face="Verdana, Helvetica, Arial"><font color="#666666">480 .727 .0881</font></font></span><font face="Verdana,Helvetica,Arial" style="font-size: x-small; "><span style="font-size: 9pt; "> <br>
</span></font><font color="#800000" style="font-family: Calibri; font-size: x-small; "><font face="Verdana Bold"><span style="font-size: 7pt; ">e.</span></font><span style="font-size: 7pt; "><font face="Verdana,Helvetica,Arial"> </font></span></font><span style="font-family: Calibri; font-size: 7pt; "><font face="Verdana, Helvetica, Arial"><font color="#206BE8"><u><a href="applewebdata://47D0F2F7-2A9A-4295-855F-C8C2C13E09EB/Michael.Goul@asu.edu">Michael.Goul@asu.edu</a></u></font></font></span><font face="Verdana,Helvetica,Arial" style="font-size: x-small; "><span style="font-size: 9pt; "> <br>
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