<div dir="ltr"><div><p class="MsoNormal" align="center" style="text-align:center"><b><span lang="EN-NZ" style="font-size:14pt;line-height:115%">Social Media,
User Experiences and Enterprise Systems</span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span lang="EN-NZ">Session Chair<br>
</span></b><span lang="EN-NZ">Honglei Li,
Northumbria University, </span><a href="mailto:honglei.li@northumbria.ac.uk"><span lang="EN-NZ">honglei.li@northumbria.ac.uk</span></a><span class=""><span lang="EN-NZ"></span></span></p>
<p class="MsoNormal" align="center" style="text-align:center">Nnanyelugo Aham-Anyanwu
<span lang="EN-NZ">Northumbria University, <span class=""><a href="mailto:nnanyelugo.aham-anyanwu@northumbria.ac.uk">nnanyelugo.aham-anyanwu@northumbria.ac.uk</a> </span></span></p>
<p class="MsoNormal"><b><span lang="EN-NZ">Description</span></b></p>
<p class="MsoNormal" align="center" style="text-align:center">User experience
refers to the subjective, dynamic and emotional side of technology usage. Originating
from the practical side of interface design, user experience has recently been penetrating
into the academic field mainly because of the recent user-cantered design
stream alongside burgeoning social computing software such as Facebook,
LinkedIn, etc. and mobile devices such as Tablet PC like iPad and smartphones. Given
this fact, many new software and product developments focus on the enriched
user experience to improve product values and expand new business areas. With
this wave of user experience design, the software design has gradually shifted
from the traditional function-centred method to the user-centred method. User-centred
software implies considerations of the holistic user experience including
emotional, sensory, communicational and even visual sides of the function. However,
the interfaces and functions of most enterprise systems, such as ERP systems
are still in their legacy states where users won’t be able to communicate with
each other. This session aims at exploring the user experience perspective of
enterprise systems to find solutions to tackle the issue of legacy interface of
enterprise systems. </p>
<p class="MsoNormal"><b><span lang="EN-NZ">Call for
Papers</span></b></p>
<p class="MsoNormal">Last decade has experienced a burgeoning growth of
diversified social software including social networking software like Facebook,
LinkedIn, and SecondLife. Smartphone interface such as IOS and android through
iPhone and various other brands brings new perspectives on human computer
interactions. Users have come through completely new experience with computer
interface and information systems in mobile and social networking applications.
However, most enterprise systems such as ERP systems are still using the legacy
user interface which is complex to learn and hard to navigate. As today’s workforce
gradually sheds the older generation of employees and absorbs the younger ones
who have been raised up with vast information technology devices, the views and
attitudes on user interfaces of ERP systems will be gradually changed. The
needs for interactions with the enterprise systems will be challenged. </p>
<p class="MsoNormal">While fully realization of all user experience dimension
might take years, the most convenient solution would be the integration of the
social media and the traditional ERP system. Big ERP provider such as SAP has already
started their strategic plan to shift toward this direction. SAP is implementing a social media strategy to
shift the perception of their ERP software from the company level to the
individual level. Their recent plan to acquire <a href="http://www.syclo.com/"><span style="color:windowtext;text-decoration:none">Syclo</span></a>, a leading provider of enterprise
mobile applications and technologies, indicates their strategic move the
enterprise software to the social level. SAP has also introduced the SAP Jam
which allows for social collaboration at the workplace and connects customers,
partners and work colleagues with the aim of business-critical problems. SAP
Jam can be integrated with and accessed within a firm’s business applications;
it can also be accessed on mobile devices and online. Several others ERP vendors
like IFS and Oracle also launched their social media-powered ERP software such
as IFS.</p>
<p class="MsoNormal">What is the user experience of the current enterprise
systems? How users expect from the user experience if they are considered in
the development process? Should the enterprise systems be changed to meet the emergent
needs of the new generation workforce? What’s the relationship between the use
experience of enterprise systems and productivity and business performance? Many
interesting issues should centre on interactions of new user experience and the
traditional enterprise systems with legacy interface. </p>
<p class="MsoNormal">This session aims at discussing various issues between user
experiences and enterprise systems. <span lang="EN-NZ">We welcome high quality papers on the topics of, but not limited to, the
following areas:</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-NZ">User
Experience of the existing Enterprise Systems</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span style="font-size:10pt;line-height:115%;font-family:Arial,sans-serif">Interaction methods of
Enterprise systems</span><span lang="EN-NZ"></span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span style="font-size:10pt;line-height:115%;font-family:Arial,sans-serif">Enterprise systems’ manual or
documentation</span><span lang="EN-NZ"></span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span style="font-size:10pt;line-height:115%;font-family:Arial,sans-serif">Ease of use of enterprise
systems</span><span lang="EN-NZ"></span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-NZ">User
experience requirements analysis for enterprise systems</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span style="font-size:10pt;line-height:115%;font-family:Arial,sans-serif">Influence of stakeholder’s
interest on their </span><span lang="EN-NZ">experience</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-NZ">The
relationship between user experience and employee productivity of enterprise
systems</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-NZ">Case
study of user experience of enterprise systems</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-NZ">User
interface analysis of existing enterprise systems such as ERP and BPM systems</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-NZ">Development
issues of enterprise systems user interface</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-NZ">User
interface design of enterprise systems based on user experience</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-NZ">Social
media integration with enterprise systems</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-NZ">Graphical
design of enterprise systems</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-NZ">Social
experience of enterprise systems</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-NZ">Social
identity in enterprise systems</span></p>
<p class="" style="margin-left:72pt"><span lang="EN-NZ" style="font-family:Symbol">·<span style="font-size:7pt;font-family:'Times New Roman'">
</span></span><span lang="EN-NZ">Internal
and external factors influencing user experience</span></p>
<p class="MsoNormal">All submissions will be evaluated for novelty, significance,
and soundness. Papers should clearly state the purpose, theory, methodology,
results, possible practical implications of the study, and be fully referenced
with appropriate international citations. </p>
<p class="MsoNormal"><b><span lang="EN-NZ">Important
Dates and Submission Method</span></b></p>
<p class="MsoNormal">Deadline for Abstract (Up to 500 words) Submission Sunday 16
November 2014</p>
<p class="MsoNormal">Notification for Review Results for Abstract Friday 12 December 2014</p>
<p class="MsoNormal">Deadline for receiving the camera-ready version of invited
papers: Friday, 20 February 2015</p>
<p class="MsoNormal"><b><span lang="EN-NZ">If you
are interested in submitting the abstract, please reply to Honglei Li </span></b><a href="mailto:honglei.li@northumbria.ac.uk"><span lang="EN-NZ">honglei.li@northumbria.ac.uk</span></a><span lang="EN-NZ"> </span>An
Invitation will be sent for the submission of the abstract. <span lang="EN-NZ"></span></p>
<p class="MsoNormal">For more information about the 2<sup>nd</sup> International
Conference on HCI in Business, please visit</p>
<p class="MsoNormal"><a href="http://2015.hci.international/hcib">http://2015.hci.international/hcib</a>
</p></div><div><br></div>-- <br>李红蕾<br><br>-- <br><span style="font-size:13px;font-family:arial,sans-serif;border-collapse:collapse"><div>Dr. <font color="#222222">Honglei Li</font></div><div><span style="border-collapse:collapse">--------------------------------------------------------<br>Senior Lecturer in Enterprise Information Systems<br>School of Computing, Engineering, and Information Sciences<br>Northumbria University<br>Newcastle Upon Tyne<br>NE1 8ST<br>Phone: +44 091 243 7830 (O) +44 0787 2653330 (M)<br><a href="mailto:E-mail%3AHongleiLi@gmail.com" style="color:rgb(33,88,148)" target="_blank">E-mail:HongleiLi@gmail.com</a>; <a href="mailto:Honglei.Li@northumbria.ac.uk" target="_blank">Honglei.Li@northumbria.ac.uk</a></span></div><div>Homepage:<a href="http://www.northumbria.ac.uk/sd/academic/ceis/about/staff/honglei_li" style="font-family:arial;font-size:small" target="_blank">http://www.northumbria.ac.uk/sd/academic/ceis/about/staff/honglei_li</a></div></span><br>
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