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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>********************* <b><span style='color:red'>CALL FOR PAPERS</span></b> *********************<o:p></o:p></span></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>SUBMISSION DUE DATE: </span><b><u><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif";color:red'>October 31, 2014</span></u></b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'><o:p></o:p></span></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'>SPECIAL ISSUE ON<b> </b></span><b><span style='font-family:"Candara","sans-serif"'>Public Service Innovations through Information and Communication Technologies: Theory and Practice</span></b><span style='font-family:"Candara","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><b><span style='font-family:"Candara","sans-serif"'>The International Journal of Public Administration in the Digital Age (IJPADA)</span></b><b><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></b></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'>Guest Editors: <o:p></o:p></span></p><p class=MsoNormal><b><span style='font-family:"Candara","sans-serif"'>Dr. Akemi Takeoka Chatfield, University of Wollongong, Australia </span></b><b><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-family:"Candara","sans-serif"'>Professor Dr. Christopher G. Reddick, The University of Texas at San Antonio, USA <o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-family:"Candara","sans-serif"'>Professor Dr. Toshio Obi, Waseda University, Japan<o:p></o:p></span></b></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>INTRODUCTION:<o:p></o:p></span></p><p class=HTMLBody style='text-align:justify;text-justify:inter-ideograph'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>Over 15 years of electronic government (e-government) research has witnessed the strategic and innovative use of information and communication technologies (ICT) to change public administration practices. These reforms have been found in both developed and developing countries at all levels of government. These innovations have shown real challenges in realizing the potential benefits of e-government for public service delivery. <o:p></o:p></span></b></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>OBJECTIVE OF THE SPECIAL ISSUE:<o:p></o:p></span></p><p class=HTMLBody style='text-align:justify;text-justify:inter-ideograph'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>In this Special Issue on Public Service Innovations through ICT: Theory and Practice, we aim to explore public service innovations through ICT use in government, by calling for theoretical and empirical e-government research studies on developed and developing countries worldwide.<o:p></o:p></span></b></p><p class=HTMLBody style='text-align:justify;text-justify:inter-ideograph'><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>RECOMMENDED TOPICS:<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'>Topics to be discussed in this special issue include (but are not limited to) the following:<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><ul style='margin-top:0cm' type=disc><li class=MsoNormal style='mso-list:l0 level1 lfo1'><b><span style='font-family:"Candara","sans-serif"'>Clouds in government for meeting the demands for enhanced service efficiency and service flexibility</span></b><b><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></b></li><li class=MsoNormal style='mso-list:l0 level1 lfo1'><b><span style='font-family:"Candara","sans-serif"'>Leveraging social media in government to enhance citizen engagement and citizen co-production of public services</span></b><b><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></b></li><li class=MsoNormal style='mso-list:l0 level1 lfo1'><b><span style='font-family:"Candara","sans-serif"'>Leveraging social media in government to enhance public policy governance</span></b><b><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></b></li><li class=MsoNormal style='mso-list:l0 level1 lfo1'><b><span style='font-family:"Candara","sans-serif"'>Measurement of service innovations through multi-research methods</span></b><b><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></b></li></ul><p class=MsoListParagraphCxSpFirst style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify;text-justify:inter-ideograph;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>Service innovation challenges in public administration<o:p></o:p></span></b></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify;text-justify:inter-ideograph;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>Service innovations for the vulnerable populations such as the aged and people with disabilities<o:p></o:p></span></b></p><p class=MsoListParagraphCxSpLast style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify;text-justify:inter-ideograph;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>Service innovations in ICT-enabled crisis, disaster and catastrophe management<o:p></o:p></span></b></p><ul style='margin-top:0cm' type=disc><li class=MsoNormal style='mso-list:l0 level1 lfo1'><b><span style='font-family:"Candara","sans-serif"'>Service innovations in public administration</span></b><b><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></b></li></ul><p class=MsoListParagraphCxSpFirst style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify;text-justify:inter-ideograph;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>Service innovations through big data analytics<o:p></o:p></span></b></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify;text-justify:inter-ideograph;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>Service innovations through open data policies and open data applications</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'><o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify;text-justify:inter-ideograph;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>Smart governments, smart cities and smart communities<o:p></o:p></span></b></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify;text-justify:inter-ideograph;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>Social media-enabled crowdsourcing for service innovations<o:p></o:p></span></b></p><p class=MsoListParagraphCxSpLast style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify;text-justify:inter-ideograph;text-indent:-18.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span lang=EN-US style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>The role of leadership and organizational culture in cultivating service innovations in government<o:p></o:p></span></b></p><ul style='margin-top:0cm' type=disc><li class=MsoNormal style='mso-list:l0 level1 lfo1'><b><span style='font-family:"Candara","sans-serif"'>Transparent and accountable investments in service innovations</span></b><b><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></b></li></ul><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>SUBMISSION PROCEDURE:<o:p></o:p></span></p><p class=MsoBodyText style='text-align:justify;text-justify:inter-ideograph'><span lang=EN-US style='font-family:"Candara","sans-serif"'>Researchers and practitioners are invited to submit papers for this special theme issue on </span><b><span lang=EN-US style='font-family:"Candara","sans-serif"'>Public Service Innovations through Information and Communication Technologies: Theory and Practice</span></b><span lang=EN-US style='font-family:"Candara","sans-serif"'> <b><i>on or before</i></b><i> </i></span><b><span lang=EN-US style='font-family:"Candara","sans-serif"'>October 31, 2014</span></b><span lang=EN-US style='font-family:"Candara","sans-serif"'>. All submissions must be original and may not be under review by another publication. </span><span lang=EN-US style='font-family:"Candara","sans-serif"'>INTERESTED AUTHORS SHOULD CONSULT THE JOURNAL$B!G(JS GUIDELINES FOR MANUSCRIPT SUBMISSIONS at </span><span lang=EN-US><a href="http://www.igi-global.com/journals/guidelines-for-submission.aspx"><span style='font-family:"Candara","sans-serif"'>http://www.igi-global.com/journals/guidelines-for-submission.aspx</span></a></span><span lang=EN-US style='font-family:"Candara","sans-serif"'>. </span><span lang=EN-US style='font-family:"Candara","sans-serif"'>All submitted papers will be reviewed on a double-blind, peer review basis. Papers must follow APA style for reference citations.<o:p></o:p></span></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'>ABOUT The <b>International Journal of Public Administration in the Digital Age (IJPADA)</b></span><b><span style='font-family:"Candara","sans-serif"'>:<o:p></o:p></span></b></p><p class=MsoPlainText style='text-align:justify;text-justify:inter-ideograph'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>The mission of IJPADA is to examine the impact of information technology (IT) on public and nonprofit organizations. Through its mission IJPADA examines the impact of IT on reforming and changing public and nonprofit organizations. This journal compares the adoption of IT in public and nonprofit organizations in developed and developing countries.<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'>This journal is an official publication of the Information Resources Management Association<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'>www.igi-global.com/</span> <span style='font-family:"Candara","sans-serif"'>IJPADA <b><o:p></o:p></b></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'>Editor-in-Chief<b>: </b></span><b><span style='font-family:"Candara","sans-serif"'>Christopher G. Reddick</span></b><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'>Published: Quarterly (both in Print and Electronic form)<o:p></o:p></span></p><p class=MsoBodyText><span lang=EN-US style='font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>PUBLISHER:<o:p></o:p></span></p><p class=HTMLBody style='text-align:justify;text-justify:inter-ideograph'><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>The <b>International Journal of Public Administration in the Digital Age (IJPADA) </b>is published by IGI Global (formerly Idea Group Inc.), publisher of the $B!H(JInformation Science Reference$B!I(J (formerly Idea Group Reference), $B!H(JMedical Information Science Reference$B!I(J, $B!H(JBusiness Science Reference$B!I(J, and $B!H(JEngineering Science Reference$B!I(J imprints. For additional information regarding the publisher, please visit </span><span lang=EN-US><a href="http://www.igi-pub.com"><span style='font-size:11.0pt;font-family:"Candara","sans-serif"'>www.igi-global.com</span></a></span><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'>. <o:p></o:p></span></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'>All inquires should be should be directed to the attention of:<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-family:"Candara","sans-serif"'>Dr. Akemi Takeoka Chatfield</span></b><b><span style='font-family:"Candara","sans-serif"'> <o:p></o:p></span></b></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'>Guest Editor<b><o:p></o:p></b></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'>The <b>International Journal of Public Administration in the Digital Age (IJPADA)</b></span><b><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></b></p><p class=MsoNormal><span lang=DE style='font-family:"Candara","sans-serif"'>E-mail: </span><span style='font-family:"Candara","sans-serif"'>akemi@uow.edu.au</span><span lang=DE style='font-family:"Candara","sans-serif"'><o:p></o:p></span></p><p class=HTMLBody><span lang=EN-US style='font-size:11.0pt;font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'>All manuscript submissions to the special issue should be sent through the online submission system: <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><a href="http://www.igi-global.com/authorseditors/titlesubmission/newproject.aspx"><span style='font-family:"Candara","sans-serif"'>http://www.igi-global.com/authorseditors/titlesubmission/newproject.aspx</span></a><span style='font-family:"Candara","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Candara","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal align=center style='text-align:center'><b><span style='font-family:"Candara","sans-serif"'>* * * * * *</span></b><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Akemi Takeoka</span><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'> </span><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Chatfield, MBA, Ph.D.</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span lang=JA style='font-size:7.5pt;font-family:"MS PGothic","sans-serif"'>$B%A%c%H%U%#!<%k%IC]2,><H~M}3XGn;N(J</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Director, Electronic Government & E-Governance Research Center/Disaster Informatics</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span lang=JA style='font-size:7.5pt;font-family:"MS PGothic","sans-serif"'>$B%;%s%?!<=jD9(J</span><span style='font-size:7.5pt;font-family:"Times New Roman","serif"'>, </span><span lang=JA style='font-size:7.5pt;font-family:"MS PGothic","sans-serif"'>$BEE;R@/I\(J</span><span style='font-size:7.5pt;font-family:"Times New Roman","serif"'>.</span><span lang=JA style='font-size:7.5pt;font-family:"MS PGothic","sans-serif"'>$BEE;R%,%P%J%s%98&5f%;%s%?!<(J</span><span style='font-size:7.5pt;font-family:"Times New Roman","serif"'>/</span><span lang=JA style='font-size:7.5pt;font-family:"MS PGothic","sans-serif"'>$B<+A3:R32%$%s%U%)%^%F%#%/%9(J</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Senior Lecturer in IT</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>School of Information Systems and Technology</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Faculty of Informatics</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>University of Wollongong</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Wollongong NSW 2522</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Australia</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Office: 61 2 4221 3884</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Email:</span><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'> </span><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'><a href="mailto:akemi@uow.edu.au"><span style='color:blue'>akemi@uow.edu.au</span></a></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Skype: akemi.chatfield</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>