[AISWorld] TOC- International Journal of E-Services and Mobile Applications 2(2) and CFP
Ada Scupola
ada at ruc.dk
Fri May 28 08:32:39 EDT 2010
The contents of the latest issue of:
>
>
>
> International Journal of E-Services and Mobile Applications (IJESMA)
>
> Official Publication of the Information Resources Management Association
>
> Volume 2, Issue 2, April-June 2010
>
> Published: Quarterly in Print and Electronically
>
> ISSN: 1941-627X EISSN: 1941-6288
>
> Published by IGI Publishing, Hershey-New York, USA
>
> www.igi-global.com/ijesma
>
> Editor-in-Chief: Ada Scupola, Roskilde University, Denmark
>
>
>
> Special Issue on Mobile Government
>
> GUEST EDITORIAL PREFACE
>
> Ibrahim Kushchu, Mobile Government Consortium International, UK
>
> To read the preface, please consult this issue of IJESMA in your library.
>
>
> PAPER ONE
>
> Enhancing Complaint and Problem Management: Design and Evaluation of
> an M-Service Using Pictures and Positioning
>
> Gustaf Juell-Skielse, Royal Institute of Technology, Sweden
>
> M-government is an emergent area for mobile applications, where
> citizens and organizations can interact with government and municipal
> agencies through mobile devices. One promising area for m-government
> is complaint and problem management, where mobile applications using
> the integrated functions of a cellular telephone can offer citizens
> convenient ways of rapidly reporting problems. The problems reported
> can then be effectively managed by the municipality using
> state-of-the-art workflow techniques. Furthermore, the municipality
> can inform citizens and companies of problems already reported or
> addressed, which can be visualized through interactive maps. In this
> study, a municipal e-service for complaint and problem management is
> transformed into an m-service and put into operation in a Swedish
> municipality. The experiences from developing the m-service comprise
> of a suggested design and several identified challenges. Suggestions
> for future research include the application of new technologies for
> positioning and the adaptation of the m-service to new cellular
> telephone models.
> > > To obtain a copy of the entire article, click on the link below.
> > http://www.igi-global.com/Bookstore/Article.aspx?TitleId=42988
> >
>
> > PAPER TWO
> >
> > M-Government for Education: Assessing Students' Preferences for
> Mobile > Campus Services
> > Diana Ishmatova, Waseda University, Japan Yuri Fedotov, St.
> Petersburg > State University, Russia
> >
> The main challenges of studying user preferences are related to user
> > uncertainty related to a lack of previous experience with
> m-Government > services. This paper investigates user preferences for
> potential > mobile campus services. It was conducted as a pilot survey
> with the > goal to develop and test a measurement approach for
> revealing > preferences for services that users haven't yet
> experienced. The > dataset used in this paper is taken from a
> contingent ranking survey > carried out in February 2008, involving
> purposive sampling of third > year university students pursuing a
> bachelor's degree at the Graduate > School of Management, St.
> Petersburg State University. Numerical > estimations reflecting the
> importance of services and content features > were derived using
> ASPID-methodology (Analysis and Synthesis of > Parameters under
> Information Deficiency), the main advantage of which > lies in its
> ability to work accurately with different types of uncertain
> information on weight-coefficients.
To obtain a copy of the entire article, click on the link below.
> >
> > http://www.igi-global.com/Bookstore/Article.aspx?TitleId=42989
> >
> >
> >
> > PAPER THREE
> >
> > The Role of Choice in the Development of an M-Government Strategy in
> > Turkey
> >
> > Ronan de Kervenoael, Sabanci University, Turkey and Aston
> University, > UK N. Cakici, Gediz University, Turkey Duygu Guner,
> Bahcesehir > University, Turkey
> >>
> > Enhanced data services through mobile phones are expected to be soon
> > fully transactional, interactive and embedded with other mobile >
> consumption practices. While private services will continue to take >
> the lead in the mobile data revolution, others such as government and
> > NGOs are becoming more prominent m-players. This paper adopts a >
> qualitative case study approach interpreting micro-level municipality
> > officers' mobility concept, ICT histories and choice practices for >
> m-government services in Turkey. The findings highlight that in-situs
> > ICT choice strategies are non-homogenous, sometimes conflicting with
> > each other, and that current strategies have not yet justified the >
> necessity for municipality officers to engage and fully commit to >
> m-government efforts. Furthermore, beyond m-government initiatives' >
> success or failure, the mechanisms related to public administration >
> mobile technical capacity building and knowledge transfer are
> identified to be directly related to m-government engagement likelihood.
> To obtain a copy of the entire article, click on the link below.
> >
> > http://www.igi-global.com/Bookstore/Article.aspx?TitleId=42990
> >
> >
> >
> > PAPER FOUR
> >
> >
> >
> > Evolution of Electronic and Mobile Business and Services: Government
> > Support for E/M-Payment Systems
> >
>
> > Carl Adams, University of Portsmouth, UK Simon Mouatt, Southampton >
> Solent University, UK
> >
> >
> >
> > Mobile business and services are playing an increasingly significant
> > role in economic activity for nations. However, one of the >
> prerequisites for successful electronic business activity is to have >
> practical and acceptable mechanisms to conduct electronic >
> transactions. In this paper, the authors identify weaknesses in the >
> mobile and electronic payments markets, namely hyper-competition that
> results in too much variation and lack of standards.
The paper gains insights from previous works on the government and >
money nexus. The relationship between governments and money has >
continued to evolve. The current global and electronic environment now >
presents fresh challenges for the state, as payments extend across >
national jurisdictions and deal with new types of services and >
transactions. The paper provides the basis for developing theory to >
fully capture and recognise the development of mobility in an >
electronic and global market space and by identifying practical ways >
governments can support the evolving mobile payments industry.
> > > To obtain a copy of the entire article, click on the link below.
> >
> > http://www.igi-global.com/Bookstore/Article.aspx?TitleId=42991
> >
> >
> >
> > ****************************************************
> >
> > For full copies of the above articles, check for this issue of the >
> International Journal of E-Services and Mobile Applications (IJESMA) >
> in your institution's library. This journal is also included in the >
> IGI Global aggregated "InfoSci-Journals" database:
>
www.infosci-journals.com.
> >
> > *****************************************************
> >
> >
> >
> > CALL FOR PAPERS
> >
> >
> >
> > Mission of IJESMA:
> >
> >
> >
> > The International Journal of E-Services and Mobile Applications >
> (IJESMA) promotes and publishes state-of-the art research regarding >
> different issues in the production management, delivery and >
> consumption of e-services, self services, and mobile communication >
> including business-to-business, business-to-consumer, >
> government-to-business, government-to-consumer, and >
> consumer-to-consumer e-services relevant to the interest of
> professionals,
>
academic educators, researchers, and industry consultants in the field.
> >
> >
> >
> > Coverage of IJESMA:
> >
> >
> >
> > Topics to be discussed in this journal include (but are not limited
> > to) the
> > following:
> >
> >
> >
> > . Adoption and diffusion of e-services
> >
> > . Business models for mobile services
> >
> > . Conceptual foundations and theoretical frameworks of
> e-services
> >
> > . Differences between services and e-services
> >
> > . E-banking
> >
> > . E-government
> >
> > . E-health
> >
> > . E-learning
> >
> > . E-libraries
> >
> > . E-retailing
> >
> > . E-services and business models
> >
> > . E-services and competences
> >
> > . E-services and entrepreneurship
> >
> > . E-services and human resource management
> >
> > . E-services and innovation
> >
> > . E-services and knowledge management
> >
> > . E-services and SMEs
> >
> > . E-services and strategies
> >
> > . E-services in the building industry
> >
> > . E-services in the financial industry
> >
> > . E-services in virtual worlds
> >
> > . Internet-based companies providing e-services
> >
> > . Issues related to e-services, self service, and mobile
> > applications
> >
> > . IT enabled self-services
> >
> > . Mobile applications
> >
> > . Mobile services
> >
> > . Service science
> >
> > . Telemedicine
> >
> > . Transition from industrial to service and e-service economy
> >
> > . Web-based portals offering different kind of services
> >
> >
> >
> > Interested authors should consult the journal's manuscript
> submission > guidelines at www.igi-global.com/ijesma.
> >
> >
> >
> > All inquiries and submissions should be sent to:
> >
> > Editor-in-Chief: Ada Scupola at ada at ruc.dk
> >
> >
> >
> >
> >
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