[AISWorld] Maturity Models for IST in Healthcare

Alvaro Rocha amrocha at ufp.edu.pt
Wed Dec 7 13:32:11 EST 2011 

Dear colleagues,
As is usual I share now (below) the main useful results from my inquiry 
about Maturity Models for IST in Healthcare.
I obtained little feedback, most requesting the results of my inquiry :-)
Kind regards,

Álvaro Rocha
Associate Professor
GIMED (Medical Informatics Research Group)
University Fernando Pessoa
Porto - Portugal
http://www.ufp.pt

--------------------- From Tobias Mettler ----------------------

Estimado Álvaro


My department colleagues and I've been working on this topic for several 
years and developed several distinct maturity models for the healthcare 
domain:

1) We developed a maturity model for the alignment between the IT and 
the medical departments (in other industries usually referred to as 
business/IT-alignment). Related to this topic we published some articles 
(but not the maturity model itself) in some international journals:

  * René Fitterer, Tobias Mettler, Peter Rohner et al. (2011) Taxonomy
    for multi-perspective assessment of the value of health information
    systems
    <http://www.mendeley.com/research/taxonomy-multiperspective-assessment-value-health-information-systems-accepted-6/>,
    45--61. In /International Journal of Healthcare Technology and
    Management/12 (1).
  * René Fitterer, Peter Rohner (2010) Towards assessing the
    networkability of health care providers: a maturity model approach,
    309-333. In /Information Systems and E-Business Management 8 (3)/


The full version of maturity model is unfortunately only available in 
German and used by some 15-20 hospitals here in Switzerland.

2) We developed a maturity model for measuring the supply chain 
management capabilities of hospitals. Here is an article about that:

  * Tobias Mettler (2011) Transformation of the hospital supply chain:
    how to measure the maturity of supplier relationship management
    systems in hospitals?
    <http://www.mendeley.com/research/transformation-hospital-supply-chain-measure-maturity-supplier-relationship-management-systems-hospitals-1/>,
    1-13. In /International Journal of Healthcare Information Systems
    and Informatics/6 (2).


3) We are currently developing a maturity model for measuring the 
"interfaces" between hospitals and other stakeholders (e.g. general 
practitioners, governmental authorities, etc.):

  * André Blondiau et al. (2011) Towards a Hospital Cooperation Maturity
    Model - Construction and Evaluation of a Maturity Model and
    a corresponding Tool for the Identification of Challenges and
    Success Factors for Cooperation in the Hospital Sector.
    /In Proceedings of the 15th International Symposium for Health
    Information Management Research, 438-448./


We also were looking for new ways how to design maturity models based on 
mathematical algorithms (instead of the usual "good guessing") as well 
as defined some guidelines for developing maturity models:

  * Gerrit Lahrmann, Frederik Marx, Tobias Mettler, Robert Winter, Felix
    Wortmann (2011) Inductive Design of Maturity Models: Applying the
    Rasch Algorithm for Design Science Research
    <http://www.mendeley.com/research/inductive-design-maturity-models-applying-rasch-algorithm-design-science-research/>,
    176-191. In /Proceedings of the 6th International Conference on
    Design Science Research in Information Systems and Technology/.
  * Tobias Mettler (2011) Maturity assessment models: a design science
    research approach
    <http://www.mendeley.com/research/maturity-assessment-models-design-science-research-approach-press/>,
    81-98. In /International Journal of Society Systems Science/3 (1/2).
  * Tobias Mettler (2010) Thinking in terms of design decisions when
    developing maturity models
    <http://www.mendeley.com/research/thinking-terms-design-decisions-developing-maturity-models-accepted-4/>,
    76-87. In /International Journal of Strategic Decision Sciences/1 (4)
  * Tobias Mettler, Peter Rohner (2009) Situational Maturity Models as
    Instrumental Artifacts for Organizational Design
    <http://www.mendeley.com/c/4535244085/p/41792/mettler-2009-situational-maturity-models-as-instrumental-artifacts-for-organizational-design/>.
    In /Proceedings of the 4th International Conference on Design
    Science Research in Information Systems and Technology (DESRIST 2009)/.


Hope my input is helpful to you. Please, don't hesitate to contact me in 
case you need further materials. Besides that, we are always open for 
collaboration in this field (as you also noticed, there are not much 
collaborators).

Best regards to Porto

Tobias

*Dr. Tobias Mettler*
Project Manager


Chair of Prof. Dr. R. Winter | Competence Center Health Network Engineering
Institute of Information Management | University of St. Gallen
Mueller-Friedberg-Strasse 8 | 9000 St. Gallen | Switzerland

tel: +41 71 224 38 18 | fax: +41 71 224 21 89
tobias.mettler at unisg.ch <mailto:tobias.mettler at unisg.ch> | www.iwi.unisg.ch



---------------------------------------- From Bob Galliers 
------------------------------------

Hi
Your student might find:
R D Galliers&  A R Sutherland (1991). "Information Systems Management and Strategy Formulation: The 'Stages of Growth' Model Revisited", Journal of Information Systems (now Information Systems Journal), 1(2): 89-114
of interest.
It's a bit dated, and more general in its coverage, but it contains reflections on a number of stages models.
It's also published as a chapter in the SIM book, listed below my signature.
Regards
Bob Galliers

Robert D Galliers DSc PhD FRSA FBCS FAIS CITP
The University Distinguished Professor (Provost: 2002-2009)
Bentley University
https://faculty.bentley.edu/details.asp?uname=rgalliers
Visiting Professor: LSE; King's College London; Brunel University; Australian School of Business, UNSW; University of the Witwatersrand, South Africa
Editor in chief, Journal of Strategic Information Systems (2010 Impact Factor: 2.900):www.elsevier.com/locate/jsis
Series editor: "Strategic Issues in IT: Challenges and Innovations" online seminar series:http://hstalks.com/main/browse_talks.php?father_id=536&c=250
Recent books:
The Oxford Handbook of Management Information Systems (with W L Currie):http://ukcatalogue.oup.com/product/9780199580583.do
Strategic Information Management: Challenges and Strategies in Managing Information Systems, 4th edition (with D E Leidner):http://www.routledge.com/books/details/9780415996471/
Exploring Information Systems Research Approaches: Readings and Reflections (with M L Markus&  S Newell):http://www.routledge.com/books/details/978041577


On 05-12-2011 20:33, Alvaro Rocha wrote:
> Dear colleagues,
> I have a student who is conducting a survey on existing Maturity Models for Information Systems and Technologies (IST) in healthcare, whose aim is to select one that can be applied in measuring the Maturity of IST in Hospitals, but he found little scientific literature on this subject.
> In this context, he thanks you in advance any suggestion of relevant literature/models.
> With kind regards,
>
> Álvaro Rocha
> Associate Professor
> GIMED (Medical Informatics Research Group)
> University Fernando Pessoa
> Porto - Portugal
> http://www.ufp.pt
>
>
>
>
> _______________________________________________
> AISWorld mailing list
> AISWorld at lists.aisnet.org

-- 
Álvaro Rocha
Professor Associado com Agregação
Universidade Fernando Pessoa
Faculdade de Ciência e Tecnologia
http://homepage.ufp.pt/~amrocha
Presidente da AISTI
http://www.aisti.eu

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