[AISWorld] AMCIS 2012 Final CFP Knowledge Management Value, Success, and Performance Measur

[MurphJen at aol.com]

CALL  FOR PAPERS

18th Americas Conference on Information Systems 
_Seattle, Washington_ (x-apple-data-detectors://0/) , _August 9-12, 2012_ 
(x-apple-data-detectors://1/) 

Track: Decision Support,  Data Management Systems, Knowledge Management, 
and Business Intelligence  (SIGDSS)
Minitrack: Knowledge Management Value, Success and Performance  Measurements


DESCRIPTION 

Research  into knowledge management (KM), organizational memories, and 
organizational  learning has been affected by investigations such as 
implementation aspects,  system developments, or knowledge flows during a number of 
years. Therefore, a  high maturity level of KM research has been achieved. 
However, organizational KM  initiatives are more and more faced with budget cuts 
and justification demands  due to intense competition in today’s business 
environments. The influences of  the rapid pace of globalization and of the 
ongoing liberalization of national  and international markets lead to the 
emergence of increased pressure on  existing companies. Project managers of KM 
initiatives like Chief Knowledge  Officers need to justify their budgets and 
thus are in need of qualitative and  quantitative evidence of the 
initiatives’ success. In addition, ROI calculations  and traditional accounting 
approaches do not tell an adequate story when  proposing knowledge-based 
initiatives. This minitrack explores research into  strategies, methodologies, and 
stories that relate to measure this success. In  addition, this minitrack 
will be used to explore the bodies of performance  measurements that define the 
current state of research in measuring KM,  organizational memory, and 
organizational learning success. Eventually, another  purpose of this minitrack 
is to present research on how to value knowledge-based  initiatives 
Topics  of interest include, but are not limited to: 
•           Frameworks and models for assessing knowledge management and/or 
 organizational memory systems 
•           Methodologies and processes for measuring knowledge management 
and/or  organizational memory success and performance 
•           Impact of knowledge management strategy, organization, systems, 
culture,  and other issues on knowledge management/organizational memory  
success 
•           Organizational effectiveness/efficiency due to knowledge  
management/organizational memory/organizational learning, knowledge and  
organizational memory use 
•           Knowledge management, organizational memory, and organizational 
learning  metrics 
•           Knowledge management, organizational memory, and organizational 
learning  success factors and key performance indicators 
•           Benchmarking of knowledge management/organizational memory  
initiatives 
•           Case studies of knowledge management and organizational memory 
success  and performance measurements 
•           Measuring knowledge management and/or organizational memory 
performance  in global organizations and globally dispersed communities 
•           Effectiveness and/or efficiency of knowledge 
management/organizational  memory systems 
•           Modeling and measuring the impact of social software on 
knowledge  management performance 
•           Defining knowledge management and organizational memory  
success 
•           Rigorous anecdotes and user stories and their theoretical basis 
to  facilitate the value of knowledge-based initiatives 
•           Developing grounded theory approaches to valuing 
knowledge-based  initiatives 


IMPORTANT  DATES

January 2, 2012  Manuscript Central will start accepting paper  submissions
_March 1,  2012_ (x-apple-data-detectors://3/)   Deadline for paper 
submissions
_April 2, 2012_ (x-apple-data-detectors://4/)   Authors will be notified  
of acceptances on or about this date
_April 20,  2012_ (x-apple-data-detectors://5/)   For accepted papers, 
camera-ready copy  due



SUBMISSION SITE

_http://mc.manuscriptcentral.com/amcis2012_ 
(http://mc.manuscriptcentral.com/amcis2012) 



CHAIRS'  CONTACT INFORMATION


Murray  E. Jennex  
Management  Information Systems 
San  Diego State University 
San  Diego, CA 
USA 
Phone  : (760) 966-0548 
Fax  : (760) 722-2668 
Email  : Murphjen at aol.com 
Email  : mjennex at mail.sdsu.edu 
Stefan  Smolnik 
Institute  of Research on Information Systems (IRIS) 
EBS  Business School 
Konrad-Adenauer-Ring  11-15 
65187  Wiesbaden 
GERMANY 
Phone:  +49-611-7102-2177 
Fax:  +49-611-7102-102177 
Email:  stefan.smolnik at ebs.eduWWW:  http://www.ebs.edu/iris
 (http://www.fb.cityu.edu.hk/mlee) 

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