[AISWorld] Final CFP: AMCIS 2012 Minitrack "IT/IS Evaluation & Performance Measurement"

[Nils.Urbach at ebs.edu]

### Apologies for cross-postings ###

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CALL FOR PAPERS

18th Americas Conference on Information Systems 

Seattle, Washington, August 9-12, 2012 (http://amcis2012.aisnet.org/)

Track: Strategic Use of Information Technology

Mini-Track Title: IT/IS Evaluation & Performance Measurement

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DESCRIPTION

Annual worldwide spending on information technology (IT) and information 
systems (IS) has been increasing for many years. For 2011, Gartner 
expects, for example, the total expenditure on IT to reach 2.5 trillion US 
dollars (Gartner 2010). Simultaneously, however, a greater number of IS 
failures are still emerging. A questionnaire-based survey, carried out in 
2006 in the USA, had indicated that only 62% of software projects were 
considered successful (Verner et al. 2006). The paradox of high 
investments and low productivity returns  has, therefore, remains a top 
concern for both practitioners and researchers (Brynjolfsson 1993). During 
the last two and a half decades, research on measuring IS success  has 
been a popular stream of research. A number of models have been proposed 
in attempts to define IS success ( DeLone and McLean 1992, 1993) and 
identify various causes of success or failure, mostly from an individual 
perspective. Complementary, the research stream on the business value of 
IT (e.g., Kohli and Grover 2008, Melville et al. 2004) has focused on the 
benefits from a broader – in most cases the organizational – perspective. 
Researchers and practitioners interested in submitting papers to this 
minitrack are encouraged to present their research into strategies, 
methodologies, tools, and stories that relate to the evaluation of IT/IS 
and IS/IT performance measurement.


SUGGESTED TOPICS

Possible paper topics include, but are not limited to, the following:
o Strategies, methodologies, tools, and case studies that relate to the 
evaluation of IT/IS and IS/IT performance measurement.
o Frameworks and models for assessing IS success/effectiveness and IT 
business value
o Measuring IS success/IT business value in global organizations and 
globally dispersed communities
o Impact of strategic, organizational, process-related, cultural, and 
other issues on IS success/IT business value
o Critical discussion of existing approaches
o IS success factors and key performance indicators
o Qualitative and quantitative evaluation techniques
o Benefits management/measurement
o Benchmarking initiatives comparing IS across different organizations and 
industries
o Empirical studies are also solicited that evaluate specific types of IS 
such as:
  - Customer Relationship Management Systems
  - Project (Portfolio) Management Systems
  - Knowledge Management Systems
  - Decision Support Systems
  - Collaborative Systems
  - Enterprise Systems
  - IT service management frameworks
o Case studies of IS success and performance evaluation


IMPORTANT DATES

January 2, 2012 Submission opens 
March 1, 2012 Submission deadline 
April 2, 2012 Notification of acceptance 
April 20, 2012 Final camera-ready copy due 


INSTRUCTIONS FOR AUTHORS

All conference submissions will be double-blind, peer reviewed, and must 
be submitted using the online submission system at 
http://mc.manuscriptcentral.com/amcis2012. 
For complete instructions for authors and information about the 
conference, visit the AMCIS 2012 conference website at 
http://amcis2012.aisnet.org/ after January 2, 2012.


MINI-TRACK CHAIRS

Nils Urbach (primary contact)
Institute of Research on Information Systems (IRIS)
EBS University of Business and Law
Nils.Urbach at ebs.edu

Stefan Smolnik
Institute of Research on Information Systems (IRIS)
University of Business and Law
Stefan.Smolnik at ebs.edu

Maurice Kügler 
Institute of Research on Information Systems (IRIS)
EBS University of Business and Law
Maurice.Kuegler at ebs.edu

EBS European Business School gemeinnuetzige GmbH, Amtsgericht Wiesbaden HRB 19951; Universitaet fuer Wirtschaft und Recht, Umsatzsteuer-ID DE 113891213; Aufsichtsrat: Dr. Hellmut K. Albrecht, Vorsitzender; Geschaeftsfuehrung: Professor Dr. Rolf D. Cremer, Präsident; Professor Dr. Rolf Tilmes, Dekan EBS Business School; Professor Dr. Dr. Gerrick Frhr. v. Hoyningen-Huene, Dekan EBS Law School; Georg Nikolaus Garlichs, Kanzler
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