[AISWorld] ITIL, ITSM, ISO/IEC 20000, CobIT colleagues
mmora at securenym.net
mmora at securenym.net
Wed Feb 26 13:12:41 EST 2014
Colleagues teaching ITSM, ITIL, ISO/IEC 20000 or CobIT schemes:
We thank academic collaboration for evaluating an agile IT Service
Design Methodology. Interested please send us an email. Evaluation
consist in:
1. To review the ITSDM,V.2013 METHODOLOGY MANUAL (Methodology for Designing
IT services).
2. To assess a CONCEPTUAL VALIDITY FORM (6 concepts are asked to be
evaluated)
3. To review the ITSDM.V.2013 DEMO CASE + SLA demo
4. To assess the DEMOGRAPHIC FORM + EVALUATION FORM
Thanks very much in advance!
Sincerely
Dr. Manuel Mora
ACM Senior Member
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