[AISWorld] Contents: Information Systems Management, Vol. 32 No. 2

[Janice Sipior]

Contents of the latest issue of Information Systems Management (ISM)
Vol. 32 No. 2, 2015
ISSN: 1934-8703 (electronic) 1058-0530 (paper)
Frequency: 4 issues per year
Published by Taylor & Francis 
Editor-in-Chief: Janice C. Sipior, Villanova School of Business, Villanova University

Articles:
1. Developing a Value Management Capability: A Literature Study and Exploratory Case Study
by Kim Maes, Steven De Haes, and Wim Van Grembergen

The present research identifies and defines value management practices that can help to accommodate and organize IS investments in order to secure and maximize their value creating potential. Drawing on the resource-based view, we developed a conceptual model organizing 25 unique practices as part of three distinct competences (structural, process and relational) that are integrated and mobilized through an overarching Value Management Capability. Findings are based on a literature review and exploratory case study.

Keywords: Value Management Capability, Competence, Practices, IS investments, Resource-Based View, Literature review, Exploratory case study research, Grounded theory approach

2. The contribution of the Project Management Office: A Balanced Scorecard Perspective
by Elmar Kutsch, John Ward, Mark Hall, and John Algar

Many organizations turn to project management offices (PMOs) in order to increase project efficiency, cut costs, and improve success rates in project delivery. However, many PMOs face the challenge of a lack of recognition of their contribution, leading to the need to repeatedly justify their existence. This paper provides new insights into the success and failure of PMOs and also provides the rationale and structure for a holistic approach to establishing and sustaining a PMO.

Keywords: Project management office, performance, contribution, strategy mapping, information systems, projects

3. A Role-based Typology of Information Technology: Model Development and Assessment
by Fardad Zand, Sam Solaimani, and Cees van Beers

Managers aim to explain how and why IT creates business value, recognize their IT-based capabilities, and select the appropriate IT to enhance and leverage those capabilities. This paper synthesizes the Organizational Information Processing Theory and Resource-Based View into a descriptive typology of IT roles.  On the basis of these roles, the core features and functions of IT resources can be analyzed and linked to business objectives. Implications and areas for future research are discussed.

Keywords: IT Roles, Classification Typology, IT Business Value, Resource Based View, Qualitative Interview

4. A Study of Online Portal Users' Loyalty from Core Service, Additional Value-Added Service and Switching Barriers Perspectives
by Dan J. Kim, Eui Jun Jeong, and Yujong Hwang

This study proposes a research model elucidating the effects of core service satisfaction, additional value-added service satisfaction and switching barriers as determinants of portal loyalty and tests the model using empirical data collected from game portal users. The results suggest that different service satisfaction and switching barriers are strong antecedents of p-loyalty; the moderating effect of switching barriers on the relationship between satisfactions and p-loyalty is contingent on the portal users' usage patterns.

Keywords:  Online portal, portal loyalty (p-loyalty), online core service satisfaction, additional value-added service satisfaction, switching barriers

5. Empirical Examination of the Role of Three Sets of Innovation Attributes for Determining Adoption of IRCTC Mobile Ticketing Service
by Kawaljeet Kaur Kapoor, Yogesh K. Dwivedi, and Michael D. Williams

IRCTC's mobile ticketing was recently introduced in India. In studying its adoption, three competing attribute-sets are compared. This study aims to reveal the attribute-set best predicting its adoption. The research model was empirically tested and validated using SPSS. Four attributes from the DOI theory, four from the PCI theory, and four from Tornatzky and Klein's meta-analysis significantly affected behavioral intentions. Only complexity failed to influence use intentions, and behavioral intention and riskiness significantly impacted adoption.

Keywords: Adoption, DOI, IRCTC, Mobile ticketing, PCI.

CALL FOR PAPERS

ISM places a high value on article content that communicates advanced practices to address current IS management challenges and innovative applications of new, but proven, information technologies. The methodological orientation is towards field research informed by published literature, but primarily based on case study, surveys, and field experiences of IS experts.

Inquiries should be sent to:
Janice C. Sipior, Editor-in-Chief
Villanova School of Business
ism at villanova.edu

Interested authors should consult the Instructions for Authors at:
http://ww.tandfonline.com/UISM

Manuscripts should be submitted via:
http://mc.manuscriptcentral.com/uism

A special issue is forthcoming on the following theme:

Business Intelligence
Guest Editors: Mark N. Frolick, Williams College of Business, Xavier University, USA and
Thilini R. Ariyachandra, Williams College of Business, Xavier University, USA