[AISWorld] Contents and Abstracts: Journal of Enterprise Information Management (JEIM) - 28(4)

[Muhammad Kamal]

Contents and Abstracts: Journal of Enterprise Information Management (JEIM) - 28(4)

Editor-in-Chief: Prof Zahir Irani, Brunel University London, UK
Information: Journal Information<http://emeraldgrouppublishing.com/products/journals/journals.htm?id=jeim>

PAPER 1: Examining Mobile Based Payment Services Adoption Issues: A New Approach using Hierarchical Clustering and Self-Organizing Maps (pp. 490 - 507)
By Parijat Upadhyay and Manojit Chattopadhyay

ABSTRACT:

PURPOSE - The purpose of this paper is to make a unified approach in identifying the issues affecting usage intention of mobile-based payment services. The work aims to analyse the reduced factors from data obtained from a survey to highlight the influencers of usage intention mobile-based payment in an integrated manner by incorporating the technical characteristics, technology-specific characteristics, user-specific characteristics and task-specific characteristics.
DESIGN/METHODOLOGY/APPROACH - A nationwide primary survey was conducted using validated questionnaire requesting response for 11 factors obtained from published literature. In all, 196 respondents participated in the survey in India. Valid responses were analysed using Growing Hierarchical Self-Organizing Map (GHSOM) model. The interactive GHSOM application was applied to automatically determine the filtering rules for clustering.
FINDINGS - The hierarchical structure of clusters as obtained by applying GHSOM is mainly influenced by factors like innovativeness, discomfort, system quality, perceived usefulness, perceived ease of use, task-fit, connectivity, absorptive capacity and structural assurance.
RESEARCH LIMITATIONS/IMPLICATIONS - Increasing trend of online and mobile-based payment has been observed and reported by several studies in India. The frequency of online transactions by women has shown a steady increase over a short period of time. But the survey obtained higher percentage of data from males. Thus future researchers could focus on this aspect to study the influence of this rising trend on adoption of services like mobile-based payment. Trust and existence of physical institutions seem to affect the perception and usage intention. Future researchers may explore the influence of these two issues in situations where there have been some reported cases of breach of trust.
ORIGINALITY/VALUE - There has been very few studies conducted which reported mobile-based transfer payment adoption issues where-in the transfer mechanism is independent of formal banking. Also no other study adopted the GHSOM approach to analyse the data. The findings would be beneficial for service providers of mobile-based payment services to understand their subscribers and roll out value-added services.

KEYWORDS: Technology Acceptance, Hierarchical Clustering, Mobile Transfer Payment

To obtain a copy of the entire article, click on the link below:
http://www.emeraldinsight.com/doi/pdfplus/10.1108/JEIM-04-2014-0046

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PAPER 2: Micro Firms Internet Adoption Patterns: The Case of the Greek Jewellery Industry
By Nikolaos A. Panayiotou and Petros K. Katimertzoglou (pp. 508 - 530)

ABSTRACT:
PURPOSE - The purpose of this paper is to investigate internet adoption of very small B2B firms in Greece. This study aims to construct a model which will classify companies according to internet activities undertaken and then to explore whether different adoption can be interpreted by business demographics and a limited number of perceived barriers.
DESIGN/METHODOLOGY/APPROACH - This empirical research was carried out by the means of survey focussing on the Greek jewellery industry. Data were submitted to a sequence of statistical analyses resulting to a model of Internet adoption. The model was then bench marked to representative domestic and international adoption patterns.
FINDINGS - Firms can be classified into three groups, ranging from non-adopters to relatively mature adopters, similarly to previous patterns of international B2B small to medium enterprises. Business size and type, international cooperation and knowledge with regards to internet proved to be significantly correlated to adoption status.
RESEARCH LIMITATIONS/IMPLICATIONS - The paper focusses on one Greek business sector and thus the applicability of its results to cross-type international micro-businesses remains questionable.
PRACTICAL IMPLICATIONS - The findings of this study can assist company owners to plan their internet strategy, software vendors to target firms by offering tailored solutions and governmental authorities to implement initiatives aiming to confront the highlighted internet adoption disablers.
ORIGINALITY/VALUE - This is one of a few information and communication technology studies that focus on very small companies and perhaps the only one providing an empirical classification model of internet adoption for this business size.

KEYWORDS: Greece, B2B, Cluster Analysis, Internet Adoption Pattern, Very Small Firms

To obtain a copy of the entire article, click on the link below:
http://www.emeraldinsight.com/doi/pdfplus/10.1108/JEIM-01-2014-0010

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PAPER 3: The Mediating Role of Knowledge Integration in Effect of Leadership Styles on Enterprise Systems Success: The Post-Implementation Stage
By Razatulshima Ghazali, Mohammad Nazir Ahmad and Nor Hidayati Zakaria (pp. 531 - 555)

ABSTRACT:
PURPOSE - The purpose of this paper is to show empirically how knowledge management, particularly knowledge integration (KI), acts as a mediator between different leadership styles and Enterprise Systems (ES) success. It proposes a model of KI as a mediator between two leadership styles (the transformational and transactional leadership styles). The study also aims to expose the most relevant leadership styles to be practiced by leaders when managing the ES post-implementation stage.
DESIGN/METHODOLOGY/APPROACH - Valid data were collected from 263 survey respondents in Malaysian companies. The authors employed structural equation modelling and used the path modelling approach to investigate the underlying relationships between the variables. The authors then tested the mediating effects of KI by using the bootstrapping procedures proposed by Preacher and Hayes, which suits the path analysis method.
FINDINGS - The results provide empirical evidence on the relationships between the variables and on the role of KI mechanisms as a mediator between leadership styles and ES success, especially in the ES post-implementation phase. Both leadership styles have to be practiced by leaders while managing an ES.
RESEARCH LIMITATIONS/IMPLICATIONS - Future research can investigate the role of KI mechanisms as moderators between both leadership styles. The study can also be expanded by looking in-depth at other leadership styles.
PRACTICAL IMPLICATIONS - This paper is useful for management researchers and as a guide to management practice for business managers.
ORIGINALITY/VALUE - This paper proposes a model that examines the vitality of KI effect in ES post-implementation stage by different leadership styles. The results expose the importance of leaders' adoption of KI mechanisms and call for manager attention to the importance of using the right leadership styles when managing ES.

KEYWORDS: Leadership Styles, Knowledge Integration, Enterprise Systems' Success, ES Post-Implementation Stage

To obtain a copy of the entire article, click on the link below:
http://www.emeraldinsight.com/doi/pdfplus/10.1108/JEIM-08-2014-0083

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PAPER 4: Modeling Organizational and Information Systems for Effective Strategy Execution
By Amit Kumar Srivastava and Sushil Sushil (pp. 556 - 578)

ABSTRACT:
PURPOSE - The purpose of this paper is to develop a model of automate for effective strategy execution.
DESIGN/METHODOLOGY/APPROACH - Both exploratory and confirmatory modes of research using exploratory factor analysis, total interpretive structure modeling, and t-test techniques have been conducted.
FINDINGS - In the context of effective strategy execution, the organization support system has most driving power affecting appropriateness of other automate systems. On the other hand, the effective design and deployment of control and monitoring system dependent on other systems. The control and monitoring directly affects the success of strategy execution while the other systems affect execution through structural mediation suggested by the proposed model.
RESEARCH LIMITATIONS/IMPLICATIONS - Though this study adopts multiple research methods, a comparatively large sample size would be more useful. The study also faces subjective limitation of the research context. There is possibility of participant's biases while responding to five-point scale questionnaire.
PRACTICAL IMPLICATIONS - The driving-dependence linkages among the automate systems helps in developing appropriate managerial action plan to convert strategic goals into the results. The model helps in institutionalizing the systems as well as making them effective while linking them in structured relationship. Additionally, the integrated understanding of the automate systems helps promote a sense of purpose and shared meaning of systems among the key stakeholders, which smoothen the execution process.
ORIGINALITY/VALUE - This study reviews and factorize different automate systems and identifies structured linkages among them to demonstrate the relative criticality of each systems and how effective development of one system leads to the effectiveness of other system. This study also adds methodological value extending triangulation along with the interpretative tool.

KEYWORDS: Information System, Strategy Execution, TISM, Automate, Organization System

To obtain a copy of the entire article, click on the link below:
http://www.emeraldinsight.com/doi/pdfplus/10.1108/JEIM-09-2013-0071

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PAPER 5: The role of institutional pressures and top management support in the intention to adopt cloud computing solutions
By Ogan M. Yigitbasioglu (pp. 579 - 594)

ABSTRACT:
PURPOSE - While many studies have predominantly looked at the benefits and risks of cloud computing, little is known whether and to what extent institutional forces play a role in cloud computing adoption. The purpose of this paper is to explore the role of institutional factors in top management team's (TMT's) decision to adopt cloud computing services.
DESIGN/METHODOLOGY/APPROACH - A model is developed and tested with data from an Australian survey using the partial least squares modeling technique.
FINDINGS - The results suggest that mimetic and coercive pressures influence TMT's beliefs in the benefits of cloud computing. The results also show that TMT's beliefs drive TMT's participation, which in turn affects the intention to increase the adoption of cloud computing solutions.
RESEARCH LIMITATIONS/IMPLICATIONS - Future studies could incorporate the influences of local actors who might also press for innovation.
PRACTICAL IMPLICATIONS - Given the influence of institutional forces and the plethora of cloud-based solutions on the market, it is recommended that TMTs exercise a high degree of caution when deciding for the types of applications to be outsourced as organizational requirements in terms of performance and security will differ.
ORIGINALITY/VALUE - The paper contributes to the growing empirical literature on cloud computing adoption and offers the institutional framework as an alternative lens with which to interpret cloud-based information technology outsourcing.

KEYWORDS: Cloud Computing, Outsourcing, Institutional Theory, Technology Adoption, Software-as-a-Service, Top Management Team

To obtain a copy of the entire article, click on the link below:
http://www.emeraldinsight.com/doi/pdfplus/10.1108/JEIM-09-2014-0087

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PAPER 6: Open innovation using Web 2.0 technologies
By Hatem Bugshan (pp. 595 - 607)

ABSTRACT:
PURPOSE - The internal resources of a firm should not be regarded as the only source of innovation; organizations need to look at the external sources which can contribute greatly. This can happen through the recent development in technologies and the emergence of social media; such advancements have empowered consumers to have social interaction with their peers in online communities. As a source of generation of innovative ideas, company-based communities have not received enough attention, although they are strong drivers for co-creation of value by customers. Easy online communication channels, facilitated through online communities, have developed open innovation as an attractive means of customer involvement in value creation. However, literature in this area is devoid of empirical research on the way consumers can participate in open innovation communities using Web 2.0 technologies. The paper aims to discuss these issues.
DESIGN/METHODOLOGY/APPROACH - This paper, therefore, looks at the opportunities offered by social media to firms for open innovation in the context of new product development (NPD). The study is based on social support theory and the concept of social media generating open innovation; a model for the research has thus been proposed. The model has been tested using partial least square through an online questionnaire.
FINDINGS - The results indicate that social media is a cost-efficient way for firms to look at external sources of innovation, specifically in NPD. Online communities, developed specifically for new products, can support the innovation process for the business sector. The paper discusses the results of this empirical research and has some practical implications for practitioners in this field.
ORIGINALITY/VALUE - The study indicate that social media empower individuals to come online, get involved in social interaction and share their experiences about a new product with other peers in the network. Social media and informational support, as social capital of online communities, both have influence on participation of individuals in the online communities of open innovation for NPD.

KEYWORDS: Open Innovation, Online Communities, Social Media, New Product Development

To obtain a copy of the entire article, click on the link below:
http://www.emeraldinsight.com/doi/pdfplus/10.1108/JEIM-09-2014-099


Dr Muhammad Mustafa Kamal
Lecturer in Operations and Supply Chain Management (PhD, MSc DCS, OCP 'DBA', MCS, BBA)
Senior Editor - Information Systems Management (ISM) Journal
Assistant Editor - Journal of Enterprise Information Management (JEIM)
Assistant Editor - Transforming Government: People, Process and Policy (TGPPP)
T: +44 (0) 1895 267728 | F: +44 (0) 1895 269775 | Twitter: @muhammadmkamal

Brunel University London
College of Business, Arts and Social Sciences
Brunel Business School

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