[AISWorld] Announcing the publication of volume 11 issue 3 of AIS Transactions on Human-Computer Interaction (THCI)

Tue Oct 1 01:17:48 EDT 2019

Announcing the Publication of
Volume 11 Issue 3 of AIS Transactions on Human-Computer Interaction (THCI)
(http://https://aisel.aisnet.org/thci/)

The September 2019 issue of THCI is a special issue comprising four outstanding papers that were expanded and fast-tracked from the "HCI in a Sharing Society" track at the 2019 European Conference on Information Systems (ECIS). The track co-chairs, Torkil Clemmensen, Dorina Rajanen, Mikko Rajanen, and Jose Abdelnour-Nocera, are the co-editors for this special issue. In the editorial, Clemmensen, Rajanen, Rajanen, and Abdelnour-Nocera (2019) call for more socio-technical HCI design approaches and tools for building a sharing and sustainable society. They showcase four socio-technical HCI papers in this issue to illustrate the importance of bridging HCI and socio-technical approaches in addressing challenges in the sharing society. You are welcome to freely download the papers from this issue and other issues by visiting the AIS E-Library or the direct links below. You can go directly to the journal at http://aisel.aisnet.org/thci/. Note that THCI continues to be an open-access journal (at no cost to authors) - generously supported by AIS and the AIS community.

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In this issue (Volume 11, Issue 3)

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Editorial (Paper 1):

Clemmensen, T., Rajanen, D., Rajanen, M., & Abdelnour-Nocera, J. (2019). Introduction to the Special Issue on HCI in a Sharing Society. AIS Transactions on Human-Computer Interaction, 11(3), pp. 107-116. DOI: 10.17705/1thci.00115

Available at: https://aisel.aisnet.org/thci/vol11/iss3/1/

Abstract:

In this editorial, we introduce a special issue in AIS Transactions on Human-Computer Interaction (THCI) on human-computer interaction in the sharing society. We introduce the history, motivation, and key concepts behind the issue and briefly overview the four papers in the issue. We argue that a traditional "narrow" view of HCI fails to provide sufficient designs in the emerging sharing society contexts for several reasons. We briefly introduce key concepts for the sharing society, sharing economy, and collaborative economy. Subsequently, we introduce HCI in a sharing society as a call for new socio-technical HCI design approaches and new HCI tools and designs for a sharing and sustainable society. We also introduce four interesting socio-technical HCI papers in this issue. We conclude by restating the importance of HCI concepts together with the need that HCI researchers and practitioners adopt and advance a broader perspective of their work and designs to include societal, environmental, and professional concerns.

Paper 2:

Schwalb, P., & Klecun, E. (2019). The role of contradictions and norms in the design and use of telemedicine: healthcare professionals' perspective. AIS Transactions on Human-Computer Interaction, 11(3), pp. 117-135. DOI: 10.17705/1thci.00116

Available at: https://aisel.aisnet.org/thci/vol11/iss3/2/

Abstract:

Telemedicine's potential to improve healthcare's accessibility and quality has been advocated for decades. However, its adoption has been fraught with problems. In this paper, we apply a socio-technical approach and, specifically, activity theory to study how healthcare professionals (HCPs) in Sri Lanka adopted and used telemedicine. We depict two application-based telemedicine services in Sri Lanka, one improvised and one intended. We found out how contradictions in how HCP used the improvised telemedicine facilitated their adoption of the intended telemedicine. We also highlight the influence that social norms have on how individuals use telemedicine and on the technological features of the digital platforms that enable shared economy services. Based on our findings, we recommend that telemedicine application designers need to consider: 1) subjects' (a la activity theory) motivations to engage in the activity that telemedicine mediates, 2) the norms and rules that mediate the activity, 3) contradictions in the existing activity system, and 4) the application's technological characteristics. To stimulate its adoption, new technology should help to address contradictions in existing activity systems, concur with social norms, and offer users the ability to influence social norms that can cause contradictions.

Paper 3:

Tarkkanen, K., & Harkke, V. (2019). Scope of usability tests in IS development. AIS Transactions on Human-Computer Interaction, 11(3), pp. 136-156. DOI: 10.17705/1thci.00117

Available at: http://aisel.aisnet.org/thci/vol11/iss3/3

Abstract:

Despite being a common, established concept in wide usage, usability tests can vary greatly in their goals, techniques, and results. A usability test that one purchases and performs for a specific software product may result in either minor user interface improvements or radical U-turns in development. Researchers have discussed such variation as a problem that concerns testing method's scientific reliability and validity. In practice, what "kind of data" one can expect to obtain from the selected method has more importance than whether one always obtains the same data. This expectation about information content or "scope" has importance for those who select and conduct usability tests for a specific purpose. However, researchers rarely explicitly state or even discuss scope: too often they adopt the premise that, because a usability test involves users, it brings the (necessary) user-centeredness to the design (i.e., takes socio-technical fundamentals as inherently given). We review the literature on testing practices and analytical considerations, and search for a usability test that could deliberately approach the socio-technical tradition and equally develop both the system and the user organization. A case example represents a possible realization of the extended scope of usability test.

Paper 4:

Prilla, M., Janßen, M., & Kunzendorff, T. (2019). How to interact with AR head mounted devices in Care Work? A study comparing Handheld Touch (hands-on) and Gesture (hands-free) Interaction. AIS Transactions on Human-Computer Interaction, 11(3), pp. 157-178. DOI: 10.17705/1thci.00118

Available at: http://aisel.aisnet.org/thci/vol11/iss3/4

Abstract:

In this paper, we investigate augmented reality (AR) to support caregivers. We implemented a system called Care Lenses that supported various care tasks on AR head-mounted devices. For its application, one question concerned how caregivers could interact with the system while providing care (i.e., while using one or both hands for care tasks). Therefore, we compared two mechanisms to interact with the Care Lenses (handheld touch similar to touchpads and touchscreens and head gestures). We found that head gestures were difficult to apply in practice, but except for that the head gesture support was as usable and useful as handheld touch interaction, although the study participants were much more familiar with the handheld touch control. We conclude that head gestures can be a good means to enable AR support in care, and we provide design considerations to make them more applicable in practice.

Paper 5:

Santiago Walser, R., Seeber, I., & Maier, R. (2019). Designing idea convergence platforms: The role of decomposition of information load to nudge raters towards accurate choices. AIS Transactions on Human-Computer Interaction, 11(3), pp. 179-207. DOI: 10.17705/1thci.00119

Available at: http://aisel.aisnet.org/thci/vol11/iss3/5

Abstract:

Innovation contests offer organizations the opportunity to source innovative ideas to achieve competitive advantage. However, raters cannot easily converge on the most promising ideas because they can easily feel overwhelmed by the high number of generated ideas. Further, information overload will likely impair raters' decision-making processes and how well they can accurately distinguish good from bad ideas. Digital nudging may counteract this convergence challenge via user interface elements to change how information is presented to users. To design a digital nudge in a convergence platform to effectively nudge raters towards improved choice accuracy, one needs to understand the decision-making processes associated with the convergence task. Considering this goal, we conducted an online experiment in which 190 participants eliminated the least promising ideas in presentation modes with either a high (two ideas/screen) or low (30 ideas/screen) decomposition of information load. Our findings suggest that convergence platforms with a high decomposition of information load help raters make more accurate choices. The extent of elimination and revision decisions raters make partially explained this effect. However, these paradoxical mediation effects depended on whether raters showed a high or low tendency to follow the crowd's opinion. Our findings add to the growing academic knowledge base on idea-selection processes and how one can design convergence platforms with digital nudges to help raters deal with their cognitive constraints and ensure successful convergence.

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Call for Papers

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THCI is one of the journals in the AIS (Association for Information Systems) e-library at http://aisel.aisnet.org/thci. THCI is a high-quality peer-reviewed international scholarly journal on Human-Computer Interaction. As an AIS journal, THCI is oriented to the Information Systems community, emphasizing applications in business, managerial, organizational, and cultural contexts. However, it is open to all related communities that share intellectual interests in HCI phenomena and issues. The editorial objective is to enhance and communicate knowledge about the interplay among humans, information, technologies, and tasks in order to guide the development and use of human-centered Information and Communication Technologies (ICT) and services for individuals, groups, organizations, and communities.

To increase awareness and readership, THCI is still freely available to the public, which is beneficial to the authors and the community. You can find information related to all aspects of THCI at its website (http://aisel.aisnet.org/thci), including how to submit. We would like to thank AIS (http://aisel.aisnet.org/) Council for its continued support of the journal. And, as always, we are happy to announce that we have published the journal on time for every issue, and are building a strong case for a solid impact factor when released by SSCI and Scopus in the near future.

Topics of interest to THCI include but are not limited to the following:

*   Behavioral, cognitive, motivational and affective aspects of human and technology interaction

*   User task analysis and modeling; fit between representations and task types

*   Digital documents/genres; human information seeking and web navigation behaviors; human information interaction; information visualization

*   Social media; social computing; virtual communities

*   Behavioral information security and information assurance; privacy and trust in human technology interaction

*   User interface design and evaluation for various applications in business, managerial, organizational, educational, social, cultural, non-work, and other domains

*   Integrated and/or innovative approaches, guidelines, and standards or metrics for human centered analysis, design, construction, evaluation, and use of interactive devices and information systems

*   Information systems usability engineering; universal usability

*   Impact of interfaces/information technology on people's attitude, behavior, performance, perception, and productivity

*   Implications and consequences of technological change on individuals, groups, society, and socio-technical units

*   Software learning and training issues such as perceptual, cognitive, and motivational aspects of learning

*   Gender and information technology

*   New applications, modalities, and multimedia interaction for the elderly, the young, and special needs populations.

*   Issues in HCI education

The language for the journal is English. The audience includes international scholars and practitioners who conduct research on issues related to the objectives of the journal. The publication frequency is quarterly: 4 issues per year to be published in March, June, September, and December. The AIS Special Interest Group on Human-Computer Interaction (SIGHCI, http://sighci.org/) is the official sponsor of THCI.

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Please visit the links above or the links from our AIS THCI home page (http://aisel.aisnet.org/thci/) for details on special issue calls.

Note the call for papers for a special issue of THCI on AI Fairness, Trust and Ethics (https://bit.ly/2JcrDT7 or http://sighci.org/uploads/AIS_THCI_AI_Special_Issue.pdf) that is co-edited by Lionel Robert, Gaurav Bansal, Nigel Melville, and Tom Stafford. This special issue covers the core of many of the issues underlying the implications of AI, and calls for research that can unpack the potential, challenges, impacts, and theoretical implications of AI. We welcome research from different perspectives that offer novel theoretical implications on AI fairness, trust, and ethics in organizations and our broader society.

Please continue to check the AIS THCI home page (http://aisel.aisnet.org/thci/) to see what is brewing! If you have an idea for a special issue, please drop us a line any time.

Sincerely,

Fiona Fui-Hoon Nah, Editor-in-Chief

Gregory D. Moody, Managing Editor

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Fiona Fui-Hoon Nah, Ph.D.

Editor-in-chief, AIS Transactions on Human-Computer Interaction

Professor of Business & Information Technology

Missouri University of Science and Technology

101 Fulton Hall

301 W 14th Street

Rolla, MO 65409

Tel: 573-341-6996

Email: nahf at mst.edu

URL: http://people.mst.edu/faculty/nahf/