[AISWorld] Call for paper - ECIS 2021, "service Science and Information Systems" track

[Lysanne Lessard]

We are welcoming submissions to the ***SERVICE SCIENCE AND INFORMATION SYSTEMS TRACK*** AT ECIS 2021 (http://www.ecis2021.com/)
**Track Description**
This track aims to integrate research perspectives from Service Science and Information Systems (IS) to examine how digital technology transforms service systems. Service Science is a boundary-spanning and inherently interdisciplinary field that aims to analyse and design service systems, configurations of value co-creating actors, in order to advance service innovation in society more broadly. The IS discipline contributed to Service Science research since its inception about 15 years ago. Today, IS focusses on the potential of digital technologies to make service systems increasingly data-driven, smarter, resource-efficient, interconnected and customer-oriented. At the same time, IS also recognizes unintended consequences of data-driven service systems for business, environment, society and our personal lives. As such, Service Science research within the IS discipline contributes to our understanding of chances and pitfalls of a global and digitally connected service society.

We call for relevant and rigorous research that reaches beyond traditional disciplinary boundaries. The interdisciplinary nature of Service Science supports diversity of research paradigms, including theoretical, empirical and design science.

*Potential topics include, but are not limited to:*
-Digital service design
-Data-driven service innovation
-New service business models
-Smart services and smart service systems
-Servitization of manufacturing
-Service innovation processes, concepts, studies, and theory
-Information systems and service strategies
-Service systems theory
-Service networks and service ecosystems
-Modelling of services and service systems
**The deadline for submission is November 18 2020.**
Please visit the following link for more information on the submission process: http://www.ecis2021.com/ecis-2021-call-papers
Please visit the following link to view the track description on the ECIS 2021 website (Number 23): http://www.ecis2021.com/tracks-description
Best regards,
Jens Poeppelbuss, Lysanne Lessard and Christoph Breidbach (Track chairs)