[AISWorld] Call for chapters - Service Automation in the Public Sector

[Ida Lindgren]

Dear Colleague,



Please find attached the call for chapters<http://publicserviceautomation1.blogs.dsv.su.se/files/2020/11/CfC-SAPS-ver-1-1.pdf> for the forthcoming Springer book on Service Automation in the Public Sector. We are looking for contributions on a wide range of topics<https://publicserviceautomation.com/topics-of-interest/> from social- as well as technical perspectives.



 Book theme:

"Service Automation in the Public Sector" aims at presenting the latest research advancements and findings for applying service automation in public sector organizations. Examples of service automation may include, but are not limited to, Robotic Process Automation and various AI technologies. The book will bring forward conceptual- and empirical work from social as well as technical perspectives. The result will aid researchers and practitioners to advance knowledge and to provide a foundation for policy development and future research.



Website: https://publicserviceautomation.com/



Sincerely,

Gustaf Juell-Skielse, Stockholm University

Ida Lindgren, Linköping University

Maria Åkesson, Halmstad University




[Linköpings universitet]
Ida Lindgren
PhD., Associate professor in Information Systems
Information Systems and Digitalization (INDIG)
Department of Management and Engineering (IEI)
Linköping University
SE-581 83 Linköping
Telephone: +46-13-28 26 69
Visiting address: A-building, Campus Valla
Please visit us at: liu.se<https://liu.se/>


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