[AISWorld] CFP: Special issue on 'Digital Innovation in Hospitality and Tourism' from IJCHM

[Xusen Cheng]

Dear Colleagues,

Dear Colleagues,

Special issue on 'Digital Innovation in Hospitality and Tourism'
International Journal of Contemporary Hospitality Management

Call for papers:

The COVID-19 pandemic has had a devastating impact on tourism and
hospitality sectors globally. The border closures, travel restrictions,
quarantine requirements, events cancellations and fear of spread, have
brought a sharp decline in the market performance of typical tourism and
hospitality industries (G?ssling, Scott, & Hall, 2020; Wang et al., 2020).
For example, sharing economy sectors like Airbnb and Uber encourage
encounter with strangers (Cheng, Fu, Sun, Bilgihan, & Okumus, 2019), which
results in a significant increase in the risk of exposure to infection and
the enhanced the risk perceptions of consumers (Wang, Ma, and Wang, 2020).
Individuals are more likely to fall into nervousness and fear since sharing
activities usually necessitates proximity and contentedness between two
parties, which increases the risk of infection. Therefore, hotel
occupancies have been lower than ever, and most traditional tourism and
hospitality sectors have been experiencing weak markets.

While the pandemic placed extreme challenges on most tourism and
hospitality sectors, new and disruptive adaptations and digital innovations
may find a very fertile ground in this global crisis (Assaf, Kock, &
Tsionas, 2021). Digitization has a subversive impact on how tourism and
hospitality industries delivery their quality services safely and quickly
(Fu, Cheng, Su, Bilgihan, & Okumus, 2020; Cheng, Su, Luo, Benitez, & Cai,
2021). Digital innovation refers to ?the use of information and
communication technology as a driving force for innovation that has an
impact on the structure, processes and organizational landscape? (R?nnb?ck
& Eriksson, 2012).

Recently, digital innovations including robotics, artificial intelligence
(AI), and human-robot interactions play an important role in helping reduce
human contact and slow the spread of COVID-19 in most traditional tourism
and hospitality industries such as hospitals, airports, transportation
systems, recreation and scenic areas, hotels and restaurants (Zeng, Chen, &
Lew, 2020). Specifically, intelligent robots have great potential to
provide concierge, housekeeping, food and other tasks in typical tourism
and hospitality settings. Furthermore, technology-enabled big data
analytics also afford precision marketing for most tourism and hospitality
organizations. In short, the challenges from the COVID-19 crisis and
digital innovations are jointly reshaping the structure of most traditional
tourism and hospitality sectors. The broad impacts of the COVID-19 pandemic
and digital transformation give rise to novel and important research
questions. Researchers should seize this opportunity to promote digital
innovation in tourism and hospitality sectors.



Submissions related to the following topics are particularly welcome but
not limited to:

Digital transformation practices in hospitality and tourism industries
Digital business strategy in tourism and hospitality
Service innovation during the new normal of COVID-19
Online marketing strategies for tourism and hospitality organizations
Metaverse applications for hospitality and tourism sectors
Technology changes and digital innovation for hospitality and tourism
sectors
Live streaming business innovation in the digital world
Technology-enabled organization resilience during the new normal of COVID-19
Bright side and dark side of AI in hospitality and tourism sectors
Digital innovation and its impact in traditional hospitality and tourism
industries
Service robot design and Human-robot collaboration in the new normal of
COVID-19
Service marketing innovation during the new normal of COVID-19
Personalization and customization in the digital world
Trust, privacy, safety and security in hospitality and tourism sectors
Communication, destination image, and destination marketing
Crisis recovery and digitization in tourism and hospitality sectors
Development of sharing economy business in tourism and hospitality
industries
Big data analysis (e.g., machine learning and deep learning) for strategic
decision making in tourism and hospitality sectors
Tourists' risk perception, emotion and behavior as a result of the COVID-19
pandemic
Information dissemination and tourists/consumers? sentiment regulation in
the post COVID-19 pandemic
Adoption, deployment, and implementation of digital technology enabled
innovation for elderly

Submission Procedure
Prospective authors are strongly encouraged to contact the special issue
editors regarding potential topics of interest or any questions/suggestions
regarding the special issue.

Abstracts (up to 750 words) can be submitted directly to the guest editors
via email: xusen.cheng at ruc.edu.cn by MAR 1, 2023. Abstracts must be
concise and to the point, with appropriate references.

Abstracts will be reviewed and invitations to submit full papers will be
sent out by Jan 15th, 2022. Acceptance of abstract does not guarantee
acceptance of paper.

Full papers must be submitted by July 31th 2023 through ScholarOne
Manuscripts, the online submission and peer review system. Please select
the correct issue to submit to: ?Digital Innovation in Hospitality and
Tourism?.

Registration and access are available at:
http://mc.manuscriptcentral.com/ijchm

Author guidelines for IJCHM can be found at:
http://emeraldgrouppublishing.com/products/journals/author_guidelines.htm?id=
ijchm



Review Process
Each paper submitted to this special issue will be subject to the following
review procedures:

1. It will be reviewed by the guest editors for general suitability for
this special issue.

2. If it is judged suitable, three reviewers will be selected for a
rigorous double-blind review process.

3. Based on the recommendation of the reviewers, the guest editors,
Associate Editor for special issues and the Editor-in-Chief of IJCHM will
decide whether the particular paper should be accepted as it is, revised
and re-submitted, or rejected.



Timeline

Abstracts Submissions: March 1, 2023

Abstract Decisions: March 15, 2023

FULL Paper Submissions: Open June 1, Deadline July 31, 2023

Revisions and Decisions: December 2023

Publication: In 2024

Submissions open 1st June 2023


Guest Editors:

Prof. Xusen Cheng
School of Information
Renmin University of China, China
Email: xusen.cheng at ruc.edu.cn

Prof. Jian Mou
School of Business
Pusan National University, South Korea
Email: jian.mou at pusan.ac.kr

Prof. Yonggui Wang
College of Business Administration
Capital University of Economics and Business, China
Email: wangyonggui at cueb.edu.cn

Dr. Triparna de Vreede
College of Business Administration
University of South Florida, USA
Email: tdevreede at usf.edu

Editor-in-Chief
Prof. Fevzi Okumus
University of Central Florida, USA
Email: fevzi.okumus at ucf.edu