[AISWorld] cfp Pre-ICIS 2010 SIGSVC Workshop on Services

[Sue Conger]

                             The Association of Information Systems Special
Interest Group on Services
                                                   Pre-ICIS 2010 SIGSVC
Workshop on Services

                                                           CALL FOR PAPERS
                                               Sunday, December 12 2010,
8:30-5 PM
                                                          Hyatt, St Louis
Arch

The economy may be soft but that is a boon for services spending which is
expected to grow from $870 billion this year to over $1 trillion in 2011
according to one forecast (Gartner, 2010).  These investments innovate the
management of IT infrastructures, application and system portfolios, data
and information provision and use, and business services using new IT-based
opportunities. These opportunities play globally with strong services
improvements across the globe.  Thus, service-oriented thinking is one of
the fastest growing paradigms.  Yet for the public successes of companies
such as BMW, Queensland Health, and Proctor & Gamble, there are as many
failures.  Thus, research on management, context, service innovation,
design, quality, architecture, delivery, execution, and outcomes are all
needed. The goal of this workshop is to explore the challenges of services
orientation in IT.  You are invited to contribute research paper abstracts
and panel presentations according to the following deadlines:

Key Dates for SIGSVC Workshop
• Submissions due to Workshop Chairs: October 15, 2010
• Acceptance Notification: October 25, 2010
• Final Changes Due: November 6, 2010
• Workshop: December 12, 2010

We expect to accept one panel, 3 papers, and 14 abstracts (5 minute
presentation; posters optional but recommended) to provide for high quality
and global representation.

Possible topics of applied, field and empirical research include, but are
not limited to:
• Theories and approaches for integrating and/or sourcing services computing
and
         automated BPM
• Theories, challenges and impacts of service-orientation
• Theories and approaches to services innovation & management, design &
engineering,
        modeling & simulation, and standardization
• Business process integration and management (BPM) of services
• Servitizing IT.organizations
• Service Oriented Information Technology, Systems and Management
• Commoditization of hardware, software, business processes (e.g.
out-tasking, ITIL,
        SCORE)
• Service systems, components, platforms, technologies, architectures
• Customer Integration in service design, delivery and operation
• Services innovation & management
• Service business models ; issues of excellence and productivity
• Services governance and organizational transformation, operation and
service offshoring
• Risk management or legal aspects of services
• Other services related topics

Workshop Committee
Workshop Co-Chairs: Stuart Galup, Fons Wijnhoven, and Sue Conger
Registration: $50 paid with ICIS registration, $75 at the conference

Submission Instructions
Send your paper as an attachment in AIS Sprouts-format with a maximum length
of 6 pages (12 Pt, excluding references) or 1-page abstract to
SIGSVCworkshop at gmail.com before October 15.


-- 
Sue Conger
University of Dallas
Director, IT Program
Ph: 214.850.6424
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