[AISWorld] Intl. Journal of E-Services and Mobile Applications (IJESMA) Vol. 2(4)- Special Issue on E-government Integration and Interoperability Services

Tue Oct 26 04:36:48 EDT 2010

The contents of the latest issue of:

  International Journal of E-Services and Mobile Applications (IJESMA)

Official Publication of the Information Resources Management Association

Volume 2, Issue 4, October-December 2010

Published: Quarterly in Print and Electronically

ISSN: 1941-627X EISSN: 1941-6288

Published by IGI Publishing, Hershey-New York, USA

www.igi-global.com/ijesma <http://www.igi-global.com/ijesma>

Editor-in-Chief: Ada Scupola, Roskilde University, Denmark

*Special Issue: E-Government Integration and Interoperability Services*

* *

*GUEST EDITORIAL PREFACE*

Yannis Charalabidis, National Technical University of Athens, Greece

Marijn Janssen, Delft University of Technology, The Netherlands

Vishanth Weerakkody, Brunel University, UK

To read the preface, click on the link below, and then click “Preface.”

http://www.igi-global.com/Bookstore/TitleDetails.aspx?TitleId=47308

*PAPER ONE*

Activity-Based Costing in Public Administrations: A Business Process 
Modeling Approach

Jörg Becker, European Research Center for Information Systems, Germany
Philipp Bergener, European Research Center for Information Systems, Germany
Michael Räckers, European Research Center for Information Systems, Germany

The traditional way of budgeting in public administrations is 
input-oriented; however, this system does not meet actual methods of 
efficient budget controlling as a mapping of output parameters. Due to 
challenges, such as the need for cost reduction because of decreasing 
tax revenues, pressure for controlling mechanisms is rising. 
Furthermore, Europe Pan-European directives foster process harmonization 
and introduction of IT-supported and optimized business processes in the 
public sector. In this regard, activity-based costing can be a useful 
instrument for efficiency measurement of public administrations output. 
Through the introduction of new public management and double-entry 
accounting public administrations, the opportunity to use cost-centered 
accounting mechanisms to assess process performance while evaluating 
their activities in a holistic concept is accomplished. Process modeling 
can be a useful instrument to help public administrations to capture 
relevant process knowledge and thus create the data basis for 
activity-based costing.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/Bookstore/Article.aspx?TitleId=47319

*PAPER TWO*

Knowledge Interoperability among Parliaments and Government

* *

E. Loukis, University of Aegean, Greece
Alexandros Xenakis, Panteion University, Greece

Parliaments possess huge amounts of valuable knowledge on public 
policies which concerns social needs, problems, and interventions for 
addressing them. This knowledge is highly useful to other parliaments 
and also to government agencies of various layers. However, this 
valuable knowledge is hidden in numerous text documents so that it 
cannot be efficiently exchanged and exploited. In this regard, it is 
highly important to extend the concept of interoperability among 
information systems (IS) of Parliaments and Government Agencies so that 
it covers not only the ‘operational level’, but also the ‘knowledge 
level’. This paper presents a methodology for achieving higher level 
interoperability among IS of parliaments and government agencies with 
respect to the exchange of public policy related knowledge. It is based 
on the use of the complex problems representation ontology provided by 
the ‘Issue-Based Information Systems’ (IBIS) framework for codifying 
public policy related knowledge. An application of the proposed 
methodology is presented for the case of the law on the ‘Contracts of 
Voluntary Cohabitation’, which has been recently passed by the Greek 
Parliament. The evaluation of this application gave encouraging 
conclusions as to the usefulness of this methodology and resulted in the 
development of a refinement of the IBIS ontology.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/Bookstore/Article.aspx?TitleId=47320

*PAPER THREE*

Investigating the Landscape in National Interoperability Frameworks

Yannis Charalabidis, University of the Aegean, Greece
Fenareti Lampathaki, National Technical University of Athens, Greece
Dimitris Askounis, National Technical University of Athens, Greece

Openness, accountability, and transparency have attracted researchers’ 
and practitioners’ interest as open data and citizen engagement 
initiatives try to capitalize the wisdom of crowds for better 
governance, policy making, or even service provision. In this context, 
interoperability between public organizations, citizens, and enterprises 
seems to remain the center of interest in the public sector and national 
interoperability frameworks are continually revised and expanded across 
the globe in an effort to support the increasing need for seamless 
exchange of information. This paper outlines the current landscape in 
eGovernment interoperability, analyzing and comparing frameworks that 
have reached a certain degree of maturity. Their strengths and 
weaknesses at conceptual and implementation level are discussed together 
with directions for reaching consensus and aligning interoperability 
guidelines at a country and cross-country level.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/Bookstore/Article.aspx?TitleId=47321

*PAPER FOUR*

Examining the Role of Stakeholder’s in Adopting Enterprise Application 
Integration Technologies in Local Government Domain

Muhammad Kamal, Brunel University, UK
Vishanth Weerakkody, Brunel University, UK

The realisation of innovative technological transformation in providing 
electronic services (e-Services) has often been associated with the 
presence of a number of prime stakeholders who perform their requisite 
functions in the organisation. In context of this research, the authors 
examine the potential role of key stakeholders involved in the 
Enterprise Application Integration (EAI) adoption process. Literature 
exemplifies that EAI technologies are large, comprehensive solutions 
that are complex to adopt and manage. Similar to adopting other 
technologies, there are several stakeholders involved with adopting EAI 
solutions, each with specific domain knowledge and expertise that are 
crucial to the success of EAI projects. In this regard, it would be 
judicious to give greater contemplation to research examining the role 
of stakeholders in the EAI adoption process in Local Government 
Authorities (LGAs). This paper applies concepts of the stakeholder 
theory to analyse the importance of stakeholders during the EAI adoption 
process with regards to EAI adoption factors. To conduct this research, 
the authors follow a qualitative multiple case study approach. Empirical 
findings highlight that each stakeholder involved in the EAI adoption 
process has a significant role utilising their expertise by contributing 
towards the success of EAI projects.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/Bookstore/Article.aspx?TitleId=47322

*PAPER FIVE*

Understanding Shared Services: An Exploration of the IS Literature

Suraya Miskon, Queensland University of Technology
Wasana Bandara, Queensland University of Technology
Erwin Fielt, Queensland University of Technology
Guy Gable, Queensland University of Technology

In a competitive environment, companies continuously innovate to offer 
superior services at lower costs. ‘Shared Services’ have been 
extensively adopted in practice as a means for improving organizational 
performance. Shared Services are considered most appropriate for support 
functions and are widely adopted in human resource management, finance 
and accounting, and more recently employed as an information systems 
(IS) function. As computer-based corporate information systems have 
become de facto and the backbone of administrative systems, the 
technical impediments to sharing have come down dramatically. As this 
trend continues, CIOs and IT professionals need a deeper understanding 
of the Shared Services phenomenon. Yet, analysis of IS academic 
literature reveals that Shared Services, though mentioned in more than 
100 articles, has received little in depth attention. This paper 
investigates the current status of Shared Services in IS literature. The 
authors present a detailed review of literature from main IS journals 
and conferences. The paper concludes with a tentative operational 
definition, a list of perceived main objectives of Shared Services, and 
an agenda for related future research.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/Bookstore/Article.aspx?TitleId=47323

*****************************************************

For full copies of the above articles, check for this issue of the 
*International Journal of E-Services and Mobile Applications (IJESMA)** 
*in your institution's library. This journal is also included in the IGI 
Global aggregated "*InfoSci-Journals*" database: 
http://www.igi-global.com/EResources/InfoSciJournals.aspx. 
*******************************************************

*CALL FOR PAPERS*

Mission of IJESMA:

The *International Journal of E-Services and Mobile Applications 
(IJESMA)* promotes and publishes state-of-the art research regarding 
different issues in the production management, delivery and consumption 
of e-services, self services, and mobile communication including 
business-to-business, business-to-consumer, government-to-business, 
government-to-consumer, and consumer-to-consumer e-services relevant to 
the interest of professionals, academic educators, researchers, and 
industry consultants in the field.

Coverage of IJESMA:

Topics to be discussed in this journal include (but are not limited to) 
the following:

· Adoption and diffusion of e-services

· Business models for mobile services

· Conceptual foundations and theoretical frameworks of e-services

· Differences between services and e-services

· E-banking

· E-government

· E-health

· E-learning

· E-libraries

· E-retailing

· E-services and business models

· E-services and competences

· E-services and entrepreneurship

· E-services and human resource management

· E-services and innovation

· E-services and knowledge management

· E-services and SMEs

· E-services and strategies

· E-services in the building industry

· E-services in the financial industry

· E-services in virtual worlds

· Internet-based companies providing e-services

· Issues related to e-services, self service, and mobile applications

· IT enabled self-services

· Mobile applications

· Mobile services

· Service science

· Telemedicine

· Transition from industrial to service and e-service economy

· Web-based portals offering different kind of services

Interested authors should consult the journal's manuscript submission 
guidelines at www.igi-global.com/ijesma <http://www.igi-global.com/ijesma>.

All inquiries and submissions should be sent to:

Editor-in-Chief: Ada Scupola at ada at ruc.dk <mailto:%20ada at ruc.dk>

-- 
==================================================================
Ada Scupola
Associate Professor, MBA, Msc., Ph.D
Department of Communication, Business and Information Technologies
Hus 44.3 
Roskilde University
DK-4000 Roskilde, Denmark
Tel: + 45 46 74 25 98 
Fax: + 45 46 74 30 81 
e-mail: ada at ruc.dk
Web site: http://www.ruc.dk/vs/personale/ada/

Editor-In-Chief, International Journal of E-Services and Mobile Applications 
(http://www.igi-pub.com/journals/details.asp?id=7830)
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