[AISWorld] New Issue of the Journal of Organizational Computing and Electronic Commerce

[Holsapple, Clyde W]

Dear Colleagues:

I am pleased to announce publication of Volume 20, Issue 4 of the


Journal of Organizational Computing and Electronic Commerce<http://www.informaworld.com/smpp/title~db=all~content=t775653688>

"Success Factors in Cooperative Online Marketplaces: Trust as the Social Capital and Value Generator in Vendors-Exchange Relationships"

Fatemeh "Mariam" Zahedi, University of Wisconsin-Milwaukee
Gaurav Bansal, University of Wisconsin-Green Bay
John Ische, Trisept Solutions
Abstract
The business reliance on cooperative online exchanges for business-to-business transactions is on the rise. This paper examines the factors contributing to the success of vendor-exchange relationships in this type of marketplace. We use a Critical Realism approach to identify constructs salient to vendors-exchange relationships. A synthesis of value creation, social capital, and trust theories is used for conceptualizing the model. The model is tested using the data from a survey of vendors participating in a cooperative exchange. Results indicated that value creation was the main source of continuance in vendors-exchange relationship. However, the perception of value depended to a larger degree on the relationship quality and to a lesser degree on transactional exchanges (using the exchange's technology solutions as the sources of transaction), indicating the strength and extent of vendors-exchange relationship is an intangible asset for the exchange company. We also found that the exchange company's innovativeness was critical to the perceived quality of transactional exchanges, whereas perception of unfair treatment and communication quality influenced relationship quality. The results also indicated that trust was the main source for the social capital that contributed to perceived value of relationship. The ability of the exchange company to build a community was another factor contributing to the success of this relationship.

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"The Productive Tension of Trust and Distrust: The Coexistence and Relative Role of Trust and Distrust in Online Banking"

John "Skip" Benamati, Miami University
Mark A. Serva, University of Delaware
Mark A. Fuller, University of Massachusetts
Abstract
This study examines the effects of trustworthiness perceptions and trustor dispositions on trust and distrust as well as the downstream influence of trust and distrust on intention to use online banking. More than 500 college students located across two universities completed a survey to provide data for the study. The findings from this study suggest that the "blind trust" and "blind distrust" perspectives used in isolation are incomplete and that a more comprehensive model of trust requires the inclusion of both perspectives. As hypothesized, results also support the assertion that trust and distrust are distinct constructs and that the established e-retailing trust nomological network holds in an online banking context. The study also contributes to the literature by establishing several distrust antecedents, as well as illustrating distrust's negative effect on intention to use online banking. Finally, the study illustrates how the influence of trust can overwhelm the effect of distrust in an online banking context.

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"To Blow or Not to Blow: An Experimental Study on the Intention to Whistleblow on Software Piracy"

Lih-Bin Oh, Xi'an Jiaotong University, China
Hock-Hai Teo, National University of Singapore

Abstract
Using the Behavioral Reasoning Theory, we examine the factors that determine individuals' attitudes toward and intentions to whistleblow on the use of pirated software. A scenario-based experiment was conducted to investigate the effects of the relationship between the potential whistleblower and wrongdoing party as well as the monetary incentive and the level of legal protection provided to the whistleblowers. Results suggest that the relationship with the company and legal protection had moderating effects on the relationship between whistleblowing attitude and intention. The study provides theoretical understanding regarding whistleblowing behavior in the context of software piracy as well as numerous managerial implications for the stakeholders of the software industry.

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"An Experimental Study of Executive Decision-Making with Implications for Decision Support"

Terence T. Ow, Marquette University
James G. Morris, University of Wisconsin-Madison
Abstract
Past research in the field of information systems has explored factors and conditions that are relevant to decision-making in many contexts. However, very little is known about how executives consider, weigh, and integrate these factors. One current school of thought holds that intuition and instincts can play a significant role and that when decision-makers use their instincts, they rely on only a relatively small subset of the cues available to them. This has implications for designing and improving decision support systems, which form a major and widespread element of modern organizational computing. We examine the decision-making policies of professional decision-makers. High-level information technology executives were asked to evaluate the likelihood of making a strategic investment in the face of varying environmental scenarios. Using policy-capturing methodology, we find differences between what the executives thought was important to their decision-making and what is revealed as actually being important. In addition, we find that personal characteristics of risk-taking propensity and innovativeness affect the way the decision-makers integrate information. We argue that the idiosyncratic nature of the executive-environment relationship calls for increased emphasis on developing suitably adapted decision support systems (e.g., business intelligence systems) for executive decision-making.

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"Theory Development in Enterprise Systems and Organizational Learning"
M. Shane Tomblin, Marshall University
Abstract
Despite the wide-spread attention focused on Enterprise Resource Planning (ERP) systems by both researchers and practitioners, there remain gaps in understanding their implementation and impacts. The majority of ERP research concerns either critical success factors or ERP effects. Very little has been done with regard to the relationship between ERP and organizational learning (OL). Much of the existing literature in this area focuses on learning during system implementation with a small amount of additional literature focusing on learning resulting from or connected to ERP use. The work of integrating research on ERP implementation and post-implementation effects is begun by identifying the use of OL as a lens for understanding these two phenomena. The paper makes two unique contributions to the existing literature. First, a case is built for ERP support of OL by emphasizing ERP decision-support capabilities. Second, a set of existing theoretical constructs is put forward as a possible basis for investigating the relationship between ERP implementation learning and post-implementation support of OL. Finally, the paper outlines areas for future investigation and provides a basic investigative framework to be pursued. Given that this research identifies connections between the two forms of learning, it is possible that what is represented is a lifecycle of OL within the ERP implementation/post-implementation chain of events.

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For further information about JOCEC, including abstracts from prior issues and current submission guidelines, please see:

http://www.informaworld.com/smpp/title~db=all~content=t775653688~tab=summary


***Also consider the Journal of Organizational Computing and Electronic Commerce<http://www.leaonline.com/loi/joce>
as a possible outlet for your own very best original research dealing with multiparticipant digital systems.


Clyde W. Holsapple
Editor-in-Chief, Journal of Organizational Computing and Electronic Commerce<http://www.leaonline.com/loi/joce>
Gatton College of Business and Economics
University of Kentucky



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