[AISWorld] Electronic Markets: CfP - Special Issue on "Banking in the Internet and Mobile Era"

[Karen Heyden]

- Apologies for cross-postings. - 


Dear colleagues,

We would like to draw your attention to our call for papers for the special issue of Electronic Markets on "Banking in the Internet and Mobile Era". The submission deadline is October 17, 2011. The detailed CfP is copied below.

We cordially invite original research contributions to the special issue or to general research on electronic markets and networked business from all potential authors. In addition, we invites well-known scholars in various areas of electronic markets and business networking to write a position paper on a salient issue of their choice. Please note that general research articles and position papers can be submitted anytime whereas special issue articles have to be submitted by the deadline shown in the CfP.


Please feel free to forward this e-mail to interested colleagues.

If questions arise regarding the submission deadline or potential topics please contact the editorial office (editors at electronicmarkets.org).

With best regards,

Karen Heyden
Executive Editor

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Electronic Markets - The International Journal on Networked Business

Call for Papers for Special Issue on

"Banking in the Internet and Mobile Era"

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Guest Editors:
***************
- Roger W.H. Bons (Vrije Universiteit Amsterdam, The Netherlands)
- Rainer Alt (University of Leipzig, Germany)
- Ho Geun Lee (Yonsei University, Korea)
- Bruce Weber (London Business School, UK)


Theme:
******
Banking is a traditional information business where many customers interact directly or indirectly with numerous providers,  in particular the banks. However, the picture of highly vertically integrated services is changing and banks are shifting to become networked organizations, such as distribution banks, product and service banks as well as transaction banks. While electronic markets have transformed the sector of financial exchanges and are already in a consolidation phase, cross-organizational platforms that link customers, banks and providers for other banking services, are only about to emerge. In fact, the advent of Internet and Mobile technology has only begun to change
this traditionally relatively conservative industry.

Although innovations such as branch-less banking and remote / Internet payment services have been introduced in many countries, it can be argued that this is still only the very beginning of how new technologies can revolutionize the way banks and their customers do business. This applies to all levels of the business; from strategic considerations how banks can tap into new revenue pools (e.g., generating and selling marketing intelligence from the transaction histories of clients), product innovations (e.g., payment methods that further stimulate e/m-commerce by including risk management) to operational excellence by further increasing the degree of self-service (e.g., opening up online banking to senior citizens using new Internet browsing devices).

Meanwhile, new regulations have made it easier for parties such as Google, Apple and Tesco to enter areas that were the exclusive domain of banks for ages. For example, they might intermediate traditional bank-customer relationships and bypass banks. Finally, the spreading social media have gained such momentum that a "run on banks" might be organized almost spontaneously and endanger entire financial institutions in a matter of hours. This special issue aims to gather innovative research papers in this area which might address the following topics:

- Social communities and their link to (improved) customer service
- Organizational and operational measures to counter risks in social
  media
- Transformation of existing value chains in banking
- Role of interorganizational platforms and electronic markets in
  banking
- Future role banks (e.g. trust position in e/m commerce, authentication
  intermediaries)
- Integration of core banking and interbank services
- New business models and developments of electronic exchanges
- Key technologies that transform the banking value chain
- Use of self-service tools, e.g. for senior citizens as well as digital
  natives
- Critical success factors for generating value from transaction data
- Advancements in fraud and risk management, in particular in
  e/m-commerce
- Technical advancements in proximity / point of sale payments via
  mobile phones
- Impact and analysis of increased standardization in banking
- Community-banking and the impact of social lending systems, micro
  credits etc.
- Insights in the "war on cash" and the future of cash
- Multi-channel strategies and client value optimization
- Sourcing of core banking (IT) services - make or buy revisited

Additional topic suggestions are welcome. All papers will be peer reviewed and should conform to Electronic Markets publication standards. Electronic Markets is a SSCI-listed journal and supports methodological and theoretical pluralism, i.e. empirical or theoretical work, qualitative research, design science and/or prototypes are all welcomed by the journal. If you would like to discuss any aspect of the special issue, please contact either of the editors listed below.

Contact addresses:
*****************
r.w.h.bons at vu.nl
rainer.alt at uni-leipzig.de
or editors at electronicmarkets.org

All papers should be original, not published or under review elsewhere. Papers must be submitted via our electronic submission system. Instructions are available at http://www.electronicmarkets.org/authors.

Important deadline:
********************
Submission Deadline: October 17, 2011


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Electronic Markets - The International Journal on Networked Business 
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Editor-in-Chief: Prof. Hubert Oesterle, University of St. Gallen 
Executive Editor: Karen Heyden, University of Leipzig

Editorial Office:
Electronic Markets - The International Journal on Networked Business 
c/o Information Systems Institute University of Leipzig
04109 Leipzig, Germany
Phone +49 341 9733600
Fax +49 341 9733612
E-mail: editors at electronicmarkets.org 
http://www.electronicmarkets.org 

Electronic Markets is published continuously online and quarterly in print by Springer. ISSN: 1019-6781 (Paper) 1422-8890 (Online).