[AISWorld] the reading list of Social Computing for Business

Wed Aug 17 08:03:45 EDT 2011

Dear All,

As I delivered a new course Social Computing for Business last year and
promised to post my reading list in AIS world. Below please find my reading
list. I hope this reading list could be a reference for those who are
development the social computing course.
Anyone interested in discussion with me on the development of the social
computing module is welcome to contact me through Hongleili at gmail.com.

Regards,
Honglei
Readings

*(Readings marked with * are core readings and will be assessed for exam)*

*1.   **The power of social computing, why organization should care?
7/10/2010*
Case: New study: Deep brand engagement correlates with financial
performance<http://www.altimetergroup.com/2009/07/engagementdb.html>

1.     ***Section 8.3, 8.4, 8.5 in Chapter 8 Social networks in the web 2.0
Environment in Turban’s textbook Information Technology for Management:
Transforming Organizations in the Digital Economy. Page 287-327.

2.     *Fei Y. Wang <http://www.citeulike.org/user/rajinesh/author/Wang:FY>
, Kathleen M. Carley<http://www.citeulike.org/user/rajinesh/author/Carley:KM>
, Daniel Zeng <http://www.citeulike.org/user/rajinesh/author/Zeng:D>, and Wenji
Mao <http://www.citeulike.org/user/rajinesh/author/Mao:W>. (2007) Social
Computing: From Social Informatics to Social Intelligence. IEEE Intelligent
Systems, (22:2) pp. 79-83.

3.     Boyd, d.m., and N.B. Ellison (2007). Social Network Sites:
Definition, History, and Scholarship. Journal of Computer-Mediated
Communication, 13(1), article 11.
http://jcmc.indiana.edu/vol13/issue1/boyd.ellison.html

*2.   **Social Computing Side of Information Technology Usage within the
Organization 14/10/2010*

*Case**：**Social computing's evolution in the
enterprise<http://www.computerworld.com/s/article/9180218/Social_computing_s_evolution_in_the_enterprise?taxonomyId=14&pageNumber=2>
*

1.    ***Sykes, Tracy Ann; Venkatesh, Viswanath; and Gosain, Sanjay. 2009.
"Model of Acceptance with Peer Support: A Social Network Perspective to
Understand Employees' System Use," *MIS Quarterly*, (33: 2) pp.371-393.

2.    Wu, Jiming and Lederer, Albert. 2009. "A Meta-Analysis of the Role of
Environment-Based Voluntariness in Information Technology Acceptance," *MIS
Quarterly*, (33: 2) pp.419-432.

*3.   **Web 2.0 and Virtual Communities 21/10/2010*

*Case: **Virtual community generates real
ROI<http://pharmexec.findpharma.com/pharmexec/DELETE/Case-Study-Virtual-Community-Generates-Real-ROI/ArticleStandard/Article/detail/11310>
*

1.    ***Section 8.1 and 8.2 in Chapter 8 Social networks in the web 2.0
Environment in Turban’s textbook Information Technology for Management:
Transforming Organizations in the Digital Economy. Page 287-327.

2.    ***Armstrong, Arthur and Hagel, John III. 1996. “The real value of
online communities, ” *Harvard Business Review*, (74:3), 134-140.

*4.   **Communities of Practice 28/10/2010*

*Case: The case for communities of Practice
<http://www.clomedia.com/effectiveness/jay-cross/2010/August/3003/index.php>
*

1.    ***Henri F. and Pudelko B. 2003. Understanding and analysing activity
and learning in virtual communities, Journal of computer assisted learning,
(19), pp. 474-487.

2.    Li, Linda C., Grimshaw, Jeremy M., Nielsen, Camilla, Judd, Maria,
Coyte, Peter C., and Graham, Ian D. 2009. “Use of communities of practice in
business and health care sectors: A systematic review,” Implementation
Science, (4:27).

*5.   **Communities of Practice and Organizational Learning  4/11/2010*

*Case: Microsoft Technical Community*

1.    ***Wenger E. 2000. “Communities of practice and social learning
systems”, Organization, (7:2), pp. 225-246.

2.    Wenger E. 1996. “How we learn. Communities of practice. The social
fabric of a learning organization,” Healthcare Forum Journal, (39:4), pp.
20-26.

*6.   **Virtual Community Participation 11/11/2010*

*Case**：**CyWorld*

1.    ***McLure-Wasko, Molly and Faraj, Samer. 2005. "Why Should I Share?
Examining Social Capital and Knowledge Contribution in Electronic Networks
of Practice," *MIS Quarterly*, (29: 1).

2.    *Li, Honglei and Lai, Vincent. 2007. "The Interpersonal Relationship
Perspective on Virtual Community Participation", ICIS 2007 Proceedings*, *Paper
146.

*7.   **Online Social Networking for Business 18/11/2010*

*Case: Facebook*

1.    ***Bardon, Debbi. 2004. “Online Social Network for Business”, *Online*,
(28:6), pp. 25-28.

2.    ***Yang, T. Andrew, Kim, Dan J., and Dhalwani, Vishal.
“Social networking as a new trend in E-Marketing, *Research and Practical
Issues of Enterprise Information Systems*, (255), 847-856.

*8.   **Business Values of Virtual Worlds 25/11/2010*

*Case: Second life*

1.    ***2008. “What do virtual world mean for business?”, KM Review, (11:3)
pp. 30-33.

2.    ***Hemp, Paul. 2006. “Avatar Based Marketing,” Harvard Business
Review, (84:6) pp. 48-57.

3.    Papagiannidis, Savvas, Bourlakis, Micheal, and Li, Feng. 2008.  “Making
real money in virtual worlds: MMORPGs and emerging business opportunities,
challenges and ethical implications in metaverses, “*Technological
Forecasting & Social Change*, (75) pp. 610-622.

*9.   **Knowledge management of Virtual Communities 2/12/2010*
Case：How Virtual Communities Enhance
Knowledge<http://knowledge.wharton.upenn.edu/article.cfm?articleid=152>

1.    ***Foote N<http://apps.isiknowledge.com/OneClickSearch.do?product=UA&search_mode=OneClickSearch&db_id=&SID=N2ObLa3ANcEpPEHp1fd&field=AU&value=Foote%20N&ut=000179669100005&pos=1>
, Matson E<http://apps.isiknowledge.com/OneClickSearch.do?product=UA&search_mode=OneClickSearch&db_id=&SID=N2ObLa3ANcEpPEHp1fd&field=AU&value=Matson%20E&ut=000179669100005&pos=2>
, Weiss L<http://apps.isiknowledge.com/OneClickSearch.do?product=UA&search_mode=OneClickSearch&db_id=&SID=N2ObLa3ANcEpPEHp1fd&field=AU&value=Weiss%20L&ut=000179669100005&pos=3>,and
 Wenger E<http://apps.isiknowledge.com/OneClickSearch.do?product=UA&search_mode=OneClickSearch&db_id=&SID=N2ObLa3ANcEpPEHp1fd&field=AU&value=Wenger%20E&ut=000179669100005&pos=4>.
2002. “Leveraging group knowledge for high-performance decision-making,”
Organizational Dynamics, (31:3), 280-295.

2.    Ryu, Chungsuk; Kim, Yong Jin; Chaudhury, Abhijit; and Rao, H. Raghav.
2005. "Knowledge Acquisition via Three Learning Processes in Enterprise
Information Systems: Learning-by-Investment, Learning-by-Doing, and
Learning-from-Others," *MIS Quarterly*, (29: 2).

*10.            **User-Generated Content: Web and Text Mining 9/12/2010*

*Case：**User-Generated Content and Travel:A Case Study on
Tripadvisor.Com<http://www.springerlink.com/content/v41163686402r3x7/fulltext.pdf>
***

1.    ***Section 12.1 and 12.3 in Chapter 12 Business Intelligence and
Decision Support Systems in Turban’s textbook Information Technology for
Management: Transforming Organizations in the Digital Economy. Page 445-484.

2.    Van Dijck, Jose and Nieborg, David. “Wikinomics and its discontents: a
critical analysis of Web 2.0 business manifestos”, *New Media & Society*,
(11:5), pp. 855-874.

*Some recommended readings:*

Social Computing and Virtual Communities. Edited by Panayiotis Zaphiris and
Chee Siang Ang. Chamman & Hall. 2009. ISBN: 978-1-4200904-2-0.

Enterprise 2.0: How Social Software Will Change the Future of Work. Niall
Cook. Gower pubishing. 2008. ISBN: 978-0566088001.

-- 

Dr. Honglei Li
--------------------------------------------------------
Lecturer in Information Systems
School of Business and Economics
Swansea University
Singleton Park
Swansea
SA2 8PP
Wales, UK
Phone: +44 01792 295680 (O) +44 0787 2653330 (M)
E-mail:HongleiLi at gmail.com; H.Li at swansea.ac.uk
Homepage:
http://www.swan.ac.uk/staff/academic/BusinessEconomics/lihonglei/http://swansea.academia.edu/HongleiLi
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