[AISWorld] Electronic Markets - CfP Banking in the Internet and Mobile Era, Deadline Extension

[Rainer Alt]

Please note the extended deadline to October 31, 2011 for the special issue
on "Banking in the Internet and Mobile Era" in the journal Electronic
Markets.

 

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Electronic Markets - The International Journal on Networked Business

 

Call for Papers for Special Issue on

 

"Banking in the Internet and Mobile Era"

 

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Guest Editors:

- Roger W.H. Bons, Vrije Universiteit Amsterdam, The Netherlands

- Rainer Alt, University of Leipzig, Germany

- Ho Geun Lee, Yonsei University, Korea

- Bruce Weber, London Business School, UK

 

Theme:

Banking is a traditional information business where many customers interact
directly or indirectly with numerous providers, in particular the banks.
However, the picture of highly vertically integrated services is changing
and banks are shifting to become networked organizations, such as
distribution banks, product and service banks as well as transaction banks.
While electronic markets have transformed the sector of financial exchanges
and are already in a consolidation phase, cross-organizational platforms
that link customers, banks and providers for other banking services, are
only about to emerge. In fact, the advent of Internet and Mobile technology
has only begun to change this traditionally relatively conservative
industry.

 

Although innovations such as branch-less banking and remote / Internet
payment services have been introduced in many countries, it can be argued
that this is still only the very beginning of how new technologies can
revolutionize the way banks and their customers do business. This applies to
all levels of the business; from strategic considerations how banks can tap
into new revenue pools (e.g., generating and selling marketing intelligence
from the transaction histories of clients), product innovations (e.g.,
payment methods that further stimulate e/m-commerce by including risk
management) to operational excellence by further increasing the degree of
self-service (e.g., opening up online banking to senior citizens using new
Internet browsing devices).

 

Meanwhile, new regulations have made it easier for parties such as Google,
Apple and Tesco to enter areas that were the exclusive domain of banks for
ages. For example, they might intermediate traditional bank-customer
relationships and bypass banks. Finally, the spreading social media have
gained such momentum that a "run on banks" might be organized almost
spontaneously and endanger entire financial institutions in a matter of
hours. This special issue aims to gather innovative research papers in this
area which might address the following topics:

 

* Social communities and their link to (improved) customer service

* Organizational and operational measures to counter risks in social media

* Transformation of existing value chains in banking

* Role of interorganizational platforms and electronic markets in banking

* Future role banks (e.g. trust position in e/m commerce, authentication
intermediaries)

* Integration of core banking and interbank services

* New business models and developments of electronic exchanges

* Key technologies that transform the banking value chain

* Use of self-service tools, e.g. for senior citizens as well as digital
natives

* Critical success factors for generating value from transaction data

* Advancements in fraud and risk management, in particular in e/m-commerce

* Technical advancements in proximity / point of sale payments via mobile
phones

* Impact and analysis of increased standardization in banking

* Community-banking and the impact of social lending systems, micro credits
etc.

* Insights in the "war on cash" and the future of cash

* Multi-channel strategies and client value optimization

* Sourcing of core banking (IT) services - make or buy revisited

 

Additional topic suggestions are welcome. All papers will be peer reviewed
and should conform to Electronic Markets publication standards. Electronic
Markets is a SSCI-listed journal and supports methodological and theoretical
pluralism, i.e. empirical or theoretical work, qualitative research, design
science and/or prototypes are all welcomed by the journal. If you would like
to discuss any aspect of the special issue, please contact either of the
editors listed below.

 

Contact addresses:

editors at electronicmarkets.org 

r.w.h.bons at vu.nl 

rainer.alt at uni-leipzig.de 

 

All papers should be original, not published or under review elsewhere.
Papers must be submitted via our electronic submission system. Instructions
are available at http://www.electronicmarkets.org/authors. 

 

Important deadline:

*Extended Submission Deadline: October 31, 2011

 

Electronic Markets - The International Journal on Networked Business is a
leading scientific journal published quarterly by Springer (ISSN paper:
1019-6781, ISSN online: 1422-8890).

 

Editorial Office:

c/o Information Systems Institute 

University of Leipzig

04109 Leipzig, Germany

Ph. +49 341 9733600

Fax +49 341 9733612

editors at electronicmarkets.org 

www.electronicmarkets.org  

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