[AISWorld] CFP: AMCIS 2012 Mini-Track: Social Aspects of Public Sector Information Systems

[Laurence Brooks]

CALL FOR PAPERS

18th Americas Conference on Information Systems

Seattle, Washington, August 9-12, 2012

TRACK: E-Government (SIGe-Gov)

MINI-TRACK: Social Aspects of Public Sector Information Systems

Description:

The management of public services involve planning and implementing various policies in order to solve
diverse and complex problems caused by social and economic contexts. Research suggests that one of the most
challenging areas of information systems is that of supporting decisions for policy planning and
implementation in the public sector. The modern public sector in particular is in a continual state of flux,
attempting to balance the needs of the citizens (or customers) with the needs of an increasingly 'big
business' orientation. In all these walks of life, information systems (IS) are considered essential, core to
the effective provision of service and ongoing function of the organisation. In an increasingly e-business
influenced market environment, public institutions such as healthcare, social services, education and
employment struggle with the need to balance issues such as transparency and opaqueness, or social inclusion
and professionalism. At the same time the media are eager to show that there are plenty of problems in these
sectors, especially with large scale implementations of IS. A prime example of such a scenario is the case of
electronic government where IS plays a major role in transforming and e-enabling traditionally bureaucratic
public services. From an organisational perspective, the conceptual shift and change of culture that this
type of IS resultant change may introduce to these types of enterprises are certainly more of a human and
social dimension rather than technical. While there are clear technical challenges, this track aims to focus
on the non-technical, or social aspects of public sector information systems, which are arguably more
difficult to identify and hence more difficult to deal with. Through the exploration and discussion of these
issues, this mini-track aims to build a picture of these challenges and begin to focus on developing
appropriate solution spaces for future developments.

Suggested topics:

* Social, cultural, organisational and human factors influencing the adoption of information systems in public sector agencies
* Case studies of public sector information systems implementation projects
* Comparative studies (ie. between sectors, countries, cultures, etc.) of public sector information systems
* Development, implementation, control and maintenance of public sector systems.
* Evaluation of public sector information systems
* Relevant theories, conceptual models and frameworks for public sector information systems
* Innovative applications and best practices in public sector systems
* Evaluation of methodologies, approaches, tools and techniques used for designing and implementing public sector Information Systems
* Overview studies of approaches to public sector systems development
* Public sector and social inclusion/exclusion
* Socio-economic factors influencing public sector systems adoption / diffusion
* The tension between the need for transparency and opaqueness of public sector systems
* Transformational public sector information systems

Mini-track chairs:

Laurence Brooks
Email: Laurence.Brooks at brunel.ac.uk
School of Information Systems Computing and Mathematics, Brunel University, UK
Phone: +44 (0) 1895 266010

Vishanth Weerakkody
Email: Vishanth.Weerakkody at brunel.ac.uk
Business School, Brunel University, UK
Phone: +44 (0) 1895 266020

Panos Panagiotopoulos
Email: Panagiotis.Panagiotopoulos at brunel.ac.uk
School of Information Systems Computing and Mathematics, Brunel University, UK
Phone: +44 (0) 1895 26

Submission Procedure:

Submit your manuscript using the manuscript central system at - http://mc.manuscriptcentral.com/amcis2012

Important Dates

*    January 2, 2012: Manuscript Central will start accepting paper submissions

*    March 1, 2012: (11:59 PM Pacific time zone): Deadline for paper submissions

*    April 2, 20012: Authors will be notified of acceptances on or about this date

*    April 20, 2012: (11:59 PM Pacific time zone): For accepted papers, camera ready copy due

_______________________________________________________
Laurence Brooks

Past President, UK Academy for Information Systems (UKAIS) President, UK Systems Society (UKSS)

Course Director, MSc Information Systems Management (ISM)
(http://www.brunel.ac.uk/siscm/disc/postgraduates/masters/information-systems-management)
Lecturer, Department of Information Systems and Computing School of Information Systems, Computing and Mathematics Brunel University Uxbridge, Middlesex, UB8 3PH, UK.

Tel: +44 (0)1895 266010 (direct)
Fax: +44 (0)1895 251686
Mobile: +44 (0)7866 726928
Email: laurence.brooks at brunel.ac.uk<mailto:laurence.brooks at brunel.ac.uk>
Skype: laurencebrooks
Web: http://people.brunel.ac.uk/~csstllb/
UKAIS: http://www.ukais.org
UKSS: http://www.ukss.org.uk

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