[AISWorld] Call for Papers - Deadline Extended for Transforming Government (tGov) Workshop 8th and 9th May 2012

[Muhammad Kamal]

Dear Colleagues

We would like to invite you to submit your papers to forthcoming Transforming Government (tGov) Workshop, organised and held at Brunel University on May 8th and 9th 2012. The tGov workshop brings together both local and international researchers and practitioners to participate in sharing ideas for the transformation of government through enabling electronic systems and processes. It includes a full program of papers, presentations and keynote speakers. Quality contributions will be double blind peer reviewed, for refereed proceedings which will be published online.

SUBMISSION DEADLINE EXTENDED: 30TH March 2012

Introduction:

E-Government is a trend that is highly driven by the advances in Information and Communication Technologies (ICT) and the public services demanded by its stakeholders. The international popularity of the topic of e-Government has led to various studies being conducted across countries assessing the on-going developments, the readiness and the impact of e-Government by the research community. E-government implementation efforts have now evolved from basic information provisioning to more integrated and joined up service offerings in most developed countries as well as the developing regions. Having successfully implemented a number of transaction-based e-services by e-enabling front office and customer facing processes, most developed and developing countries have directed their efforts towards realising transformational government (or t-Government). The transformational phase is considered the highest level of maturity for e-Government programmes and encompasses redefining the delivery of government services by providing a single point of contact to citizens' that makes the government transparent. Moreover, as citizens have become more technology and internet-savvy and experience more efficient e-services from the private sector, they now expect better targeted, more responsive and equally efficient services from public sector organisations. The application of the Internet has been recognised as a key facilitator in providing enhanced public services to citizens. In the past, conventional electronic communications such as discussion forums were examples of early forms of e-Democracy which now reflect the idea behind Web 2.0. However, the development of citizen-centred e-Government has been fairly sluggish globally due to hesitancy by key players in the public sector to take the decisive step from a representative system of government towards participatory and direct democracy.



Terms such as "Government 2.0" and "eGov. 2.0" have been used to describe a new government paradigm which challenges the traditional governments and governance by incorporating Web 2.0 fundamentals in e-Government environments. In this respect, the research community has asserted that the recent explosion of these Web 2.0 technologies have the potential to create real transformative opportunities in relation to key issues of transparency, accountability, communication and collaboration and to promote civic engagement in the public sector. Although the literature explores how governments may leverage Web 2.0 mainly for communication, collaboration and information dissemination, the normative literature is sparse regarding the impact of Web 2.0 on e-Government in UK. The rapid adoption of these technologies by citizens has meant that the governments have gradually started to use the sites to reach these online audiences, but there still appears to be little consistent organised effort. This is because public sector transformation is a massive and complex undertaking involving distributed decision-making that requires a good understanding and evaluation of the political context, business processes and technology.



On the other hand, from a demand perspective extensive efforts are required to increase citizens' awareness about the transformation of the delivery of government services and their online availability which would result in increased e-participation. In order to prevent digital divide in terms of using electronic government services, it is also necessary that citizens from all facets of society are equipped with basic ICT skills as well as private and or public access to high-speed internet connections. Yet, despite the availability of innovative technologies, government agencies are faced with many technical, organisational, and socio-economic challenges and barriers that need to be addressed when developing, adopting and diffusing electronic government systems and services. Furthermore, from an organisational perspective t-Government has introduced an environment where most public institutions such as healthcare, social services, education and employment have struggled with the need to balance issues such as transparency and opaqueness, or social inclusion and professionalism. Consequently, there has been increasing pressure on the academic and practitioner communities for research that focuses on bridging the gap between t-Government theory and practice. The aim of this workshop is to provide a common platform for academics and practitioners to discuss and present original research highlighting issues related with technological, organisational, managerial and socioeconomic aspects of both (e) and (t)-government adoption and implementation.

Coverage:

To ensure that the workshop has the most comprehensive current and relevant coverage of all topics related to transformational government, we are inviting researchers and leading experts in their particular areas of research to contribute papers of 6000-7000 words that offer an in-depth discussion of the key issues, concepts and trends related to the field of transformational government. All manuscripts should be formatted according to the template available on http://www.tgovworkshops.org/).

Recommended topics include, but are not limited to the following:


*         The development, implementation, control and maintenance of transformational government projects.

*         Challenges, issues and complexities involving the implementation transformational government.

*         The significance of t-Government benefits offered to both government and citizens.

*         A global perspective and assessment of t-Government implementation efforts.

*         IT-Governance, integrated service delivery and reengineering of the public sector.

*         Different process, information systems and technology integration approaches used in t-Government and e-Government projects.

*         The impact of e-Government and t-Government on social inclusion and e-participation.

*         The influence of Web 2.0, social media and cloud computing on public sector transformation.

*         Significance and use of Web 2.0 technologies in government organisations.

*         Web 2.0 and its significance in the e-Government and t-Government context.

*         Enterprise architecture at various levels of government.

*         Barriers to awareness, adoption and diffusion of (t) and (e) Government services.

*         Evaluation of case studies involving transformational change in the public sector.

*         Technology alignments in (t) and (e) Government projects.

*         Innovative applications and good practices in (t) and (e) Government.

*         Overview studies; development within countries, policies, infrastructure facilities and comparative studies (comparing countries) of (t) and (e) Government.

*         Tools, methods, frameworks and guidelines for t-Government.

*         Policy Modelling, Simulation and Visualisation for (t) and (e) Government services

*         Technologies, design approaches and management strategies that facilitate t-Government.

*         Theories and conceptual models that support t-Government implementation.

*         Role of socio-economic determinants in encouraging adoption and diffusion of e-Government services.

*         And other relevant topics and issues that may influence, relate to or impact on transformational government.

Important Dates:

Manuscripts must be submitted to submissions at tgovworkshops.org<mailto:submissions at tgovworkshops.org>, no later than March 30th , 2012 (Extended Deadline).


For any further information, please email: info at tgovworkshops.org<mailto:info at tgovworkshops.org>

Regards

Kamal


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Dr. Muhammad Mustafa Kamal (PhD, MSc MCS, OCP 'DBA', BBA)
Research Fellow, Brunel Business School
Brunel University, Uxbridge, Middlesex UB8 3PH
Tel: +44 (01895) 267728
Fax: +44 (01895) 269775
Email: Muhammad.Kamal at brunel.ac.uk<mailto:Muhammad.Kamal at brunel.ac.uk>
         Muhammad.M.Kamal at gmail.com <mailto:Muhammad.M.Kamal at brunel.ac.uk>
Webpage: http://www.brunel.ac.uk/about/acad/bbs/bbsstaff/bm_staff/muhammadkamal



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