[AISWorld] TOC & CFP- International Journal of E-Services and Mobile Applications (IJESMA) Vol 4(2)

Mon Apr 16 03:58:49 EDT 2012

The contents of the latest issue of:

*International Journal of E-Services and Mobile Applications (IJESMA)*

Official Publication of the Information Resources Management Association

Volume 4, Issue 2, April-June 2012

Published: Quarterly in Print and Electronically

ISSN: 1941-627X EISSN: 1941-6288

Published by IGIPublishing, Hershey-New York, USA

www.igi-global.com/ijesma <http://www.igi-global.com/ijesma>

Editor-in-Chief: Ada Scupola, Roskilde University, Denmark

*Editorial Preface*

Ada Scupola, Roskilde University, Denmark

To read the preface, click on the link below, and then visit this issue 
of /IJESMA. /

http://www.igi-global.com/journal/international-journal-services-mobile-applications/1114 

*PAPER ONE*

IS and Organization for Online Corporate Reputation Management

Alberto Francesconi, University of Pavia, Italy

Claudia Dossena, University of Pavia, Italy

According to the Resource Based View, corporate reputation is seen as a 
core resource and a major factor in gaining competitive advantage. 
Thanks to the development of Web-based technologies, stakeholders can 
easily spread their own perspective about an organization, its products, 
services, brands, members, and so forth, affecting its corporate 
reputation. This work examines the Web side of corporate reputation 
conceptualized as 'online corporate reputation' and the exploitation of 
IT (Online Reputation Management Systems) to support the related 
management practices. Based on the experience developed by an Italian 
leading e-service provider, the authors highlight a promising field of 
practice and research from IS management and organizational perspectives.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/article/organization-online-corporate-reputation-management/66082

To read a PDF sample of this article, click on the link below.

http://www.igi-global.com/viewtitlesample.aspx?id=66082

*PAPER TWO*

Analysing the Intellectual Structure of E-Service Research

Maria Chiara Di Guardo, University of Cagliari, Italy

Marco Galvagno, University of Catania, Italy

Francesca Cabiddu, University of Cagliari, Italy

Despite the importance that e-service is gaining among firms and public 
administrations, academic research on this topic is still in its infancy 
(Santos, 2003), and relatively little work has been carried out. 
Although prior analyses have examined the rise and fall of specific 
theories or research topics within the e-service research field (Rust & 
Lemon, 2001; Rust & Kannan, 2002; Javalgi et al., 2004; Scupola et al., 
2009), they have rarely focused on fundamental questions such as: what 
types of articles have been influential in e-service research? Does the 
e-service research field have different subfields, and what is the 
relationship, if any, among them? The purpose of this study is to answer 
the above-mentioned questions by using a bibliometric approach. The 
analysis, by identifying relevant concepts and theories that have 
emerged in the field of e-service, may help interested researchers 
identify how they can contribute to the field of e-service -- by adding 
and enriching emerging groups or acting as bridges across groups.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/article/analysing-intellectual-structure-service-research/66083

To read a PDF sample of this article, click on the link below.

http://www.igi-global.com/viewtitlesample.aspx?id=66083

*PAPER THREE*

Understanding the Characteristics of Early and Late Adopters of 
Technology: The Case of Mobile Money

Peter Tobbin, Aalborg University, Denmark

Joseph Adjei, Aalborg University, Denmark

Every year, thousands of new technological ideas are conceived. An 
ability to innovate these ideas continues to be critical in surviving 
the current business world. This study identifies and empirically 
assesses the characteristics of technological innovativeness. A research 
model based on the existing literature on consumer innovativeness is 
thus presented. The model is tested via a survey instrument from a 
population of earlier adopters of mobile money services in Ghana and 
analyzed using ANOVA and independent sample t-test techniques in SPSS. 
The results showed that early adopters of technology are younger, 
novelty seekers, and more likely to have good employment and opinion 
leadership than late adopters. The study contributes to diffusion 
literature by providing further empirical evidence on the distinctive 
characteristics of early and late adopters of technology and posits that 
contrary to past research, independent judgment making of an individual 
does not affect innovativeness.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/article/understanding-characteristics-early-late-adopters/66084

To read a PDF sample of this article, click on the link below.

http://www.igi-global.com/viewtitlesample.aspx?id=66084

*PAPER FOUR*

User Experience of Trip Arrangements: A Comparison of Mobile Device and 
Computer Users

Niklas Eriksson, Arcada University of Applied Sciences, Finland

This study examines the user experience of arranging a trip of 
low-intermediate complexity over a mobile device using existing travel 
services. A research platform is presented and findings reported to 
reveal the potential problem areas that users face when using their 
mobile device to make trip arrangements on a mobile device. The results 
are compared with computer users to understand whether the problems that 
mobile users face are statistically significant when compared with the 
potential problems that computer users face. To gain deeper 
understanding, the authors also analyze whether the type of services, 
mobile devices and user skills have an impact on the self-arrangement 
experience on a mobile device. Data was collected through controlled 
classroom experiments with samples of students. The main contribution of 
this study is that it identifies potential problem areas for mobile 
travel users and provides insights for practitioners to plan effective 
mobile channel strategies.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/article/user-experience-trip-arrangements/66085

To read a PDF sample of this article, click on the link below.

http://www.igi-global.com/viewtitlesample.aspx?id=66085

*****************************************************

For full copies of the above articles, check for this issue of the 
*International Journal of E-Services and Mobile Applications (IJESMA)*in 
your institution's library. This journal is also included in the IGI 
Global aggregated "*InfoSci-Journals*" database: 
http://www.igi-global.com/EResources/InfoSciJournals.aspx. 
*******************************************************

*CALL FOR PAPERS*

Missionof IJESMA:

The *International Journal of E-Services and Mobile Applications 
(IJESMA)* promotes and publishes state-of-the art research regarding 
different issues in the production management, delivery and consumption 
of e-services, self services, and mobile communication including 
business-to-business, business-to-consumer, government-to-business, 
government-to-consumer, and consumer-to-consumer e-services relevant to 
the interest of professionals, academic educators, researchers, and 
industry consultants in the field.

Coverage of IJESMA:

Topics to be discussed in this journal include (but are not limited to) 
the following:

·Adoption and diffusion of e-services

·Business models for mobile services

·Conceptual foundations and theoretical frameworks of e-services

·Differences between services and e-services

·E-banking

·E-government

·E-health

·E-learning

·E-libraries

·E-retailing

·E-services and business models

·E-services and competences

·E-services and entrepreneurship

·E-services and human resource management

·E-services and innovation

·E-services and knowledge management

·E-services and SMEs

·E-services and strategies

·E-services in the building industry

·E-services in the financial industry

·E-services in virtual worlds

·Internet-based companies providing e-services

·Issues related to e-services, self service, and mobile applications

·IT enabled self-services

·Mobile applications

·Mobile services

·Service science

·Telemedicine

·Transition from industrial to service and e-service economy

·Web-based portals offering different kind of services

Interested authors should consult the journal's manuscript submission 
guidelines www.igi-global.com/ijesma <http://www.igi-global.com/ijesma>.

All inquiries and submissions should be sent to:

Editor-in-Chief: Ada Scupola at ada at ruc.dk <mailto:%20ada at ruc.dk>

-- 
==================================================================
Ada Scupola
Associate Professor, MBA, Msc., Ph.D
Department of Communication, Business and Information Technologies
Hus 44.3
Roskilde University
DK-4000 Roskilde, Denmark
Tel: + 45 46 74 25 98
Fax: + 45 46 74 30 81
e-mail: ada at ruc.dk
Web site: http://www.ruc.dk/vs/personale/ada/

Editor-In-Chief, International Journal of E-Services and Mobile Applications
(http://www.igi-pub.com/journals/details.asp?id=7830)
===================================================================

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.aisnet.org/pipermail/aisworld_lists.aisnet.org/attachments/20120416/95852bfd/attachment.html>