[AISWorld] European Journal of Information Systems 21(3) is out. 3rd article summary A balanced scorecard for item level RFID in the retail sector: a Delphi study'

[Myriam RAYMOND]

Dear IS colleagues,

http://www.palgrave-journals.com/ejis/index.html

Narges Kasiri from SUNY Oneonta, Ramesh Sharda from Oklahoma State
University, and Bill Hardgrave from Auburn University introduce in the
third article 'A balanced scorecard for item level RFID in the retail
sector: a Delphi study'. This study benefited from the contribution of 12
experts and consultants from various backgrounds to the formulation of a
retailer's RFID balanced scorecard. It established a ready-to-use RFID
balanced scorecard for managers. The consensus reached by these experts on
the balanced scorecard measures, but also their divergent viewpoints that
are revealed through this Delphi study, show which aspects and/or measures
of RFID at item level need to be emphasized and are rendered important in
particular situations.  Last but not least, this study has the uniqueness
of adopting item level RFID balanced scorecard measures across different
retail perspectives: marketing, merchandising, and supply chain (store
execution). A variety of perspectives is a cornerstone for their model and
has not been examined in a single study concerning the use of RFID to
date.

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Myriam Raymond
Research Assistant & PhD Student
Université de Nantes