[AISWorld] Journal of Organizational and End User Computing

Fri Jun 29 17:58:54 EDT 2012

The contents of the latest issue of:

Journal of Organizational and End User Computing (JOEUC)

Official Publication of the Information Resources Management Association

Volume 24 Issue 2, April-June 2012

Published: Quarterly in Print and Electronically

ISSN: 1546-2234 EISSN: 1546-5012

Published by IGI Publishing, Hershey-New York, USA

www.igi-global.com/joeuc<http://www.igi-global.com/joeuc>

Editor-in-Chief (forthcoming): Dr. Tanya McGill

GUEST EDITORIAL PREFACE

"Citizen Centric Perspectives on Electronic Government: Research Trends, Issues, and Challenges"

Vikas Jain, The University of Tampa, USA
Yogesh K. Dwivedi, Swansea University, UK
Vishanth Weerakkody, Brunel University, UK

Peter Blakey, Massey University, New Zealand

To read the preface, click on the link below, and then click on "Preface" in the 1st Quarter issue.

http://www.igi-global.com/Files/Ancillary/1546-2234_24_3_Preface.pdf

PAPER ONE

Internet Voting Usefulness: An Empirical Analysis of Trust, Convenience and Accessibility

Lemuria Carter (North Carolina Agricultural and Technical State University, USA)

Ronald Campbell (North Carolina Agricultural and Technical State University, USA)

Opportunities for Internet use in the political process are constantly emerging. The use of the Internet to obtain political news and share political information is gaining momentum. Remote Internet voting initiatives are also growing in popularity. This study presents a model of Internet voting adoption that explores the predictors of the perceived usefulness of Internet voting systems. To test the model a survey is administered to 372 citizens. The results of structural equation modeling indicate that accessibility, convenience, disposition to trust, and Internet trust all have a significant impact on the perceived usefulness of Internet Voting. Implications for research and practice are discussed.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/article/internet-voting-usefulness/68021

To view a sample PDF of this article, click on the link below.

http://www.igi-global.com/viewtitlesample.aspx?id=68021

PAPER TWO

Developing an Instrument for E-Public Services' Acceptance Using Confirmatory Factor Analysis: Middle East Context

Ahmed Alzahrani (King Saud University, Saudi Arabia)

Bernd Carsten Stahl (De Montfort University, UK)

Mary Prior (De Montfort University, UK)

Governments worldwide spend billions from their allocated IT budgets to deliver convenient electronic services to their citizens. As a result, it is important to encourage citizens to use these services to avoid potential failures. Yet, few empirical studies exist that cover the relevant issues of adoption from the perspective of citizens in developing countries. Moreover, the need for a well-validated instrument to capture citizen adoption of such services is vital, given the vast investment in technology and the potential cost-saving implications. This study integrates elements from the most popular theories, including adoption technology acceptance model (TAM), innovation diffusion theory (IDT), and theory of planned behavior (TPB), in conjunction with web trust models. It develops an instrument to measure citizens' acceptance of electronic public services by utilizing confirmatory factor analysis (CFA) within the structural equation modeling technique. Findings of a large scale data sampling of citizens in Saudi Arabia indicate that the proposed measurement model is an acceptable fit with the data. Overall, the findings supply a rigorous instrument for measuring citizens' acceptance of e-public services, providing further insights for researchers and offering policy makers a suitable tool with which to study proposed strategies.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/article/developing-instrument-public-services-acceptance/68022

To view a sample PDF of this article, click on the link below.

http://www.igi-global.com/viewtitlesample.aspx?id=68022

PAPER THREE

Inhibitors and Enablers of Public E-Services in Lebanon

Antoine Harfouche (University of Tours, France)

Alice Robbin (Indiana University Bloomington, USA)

This paper examines user intentions to accept or reject public e-services in Lebanon based on the model of acceptance of technology in households (MATH) and on the two-factors theory. Data were gathered in 2009 in two phases via interviews with open-ended questions in the first stage and through a survey questionnaire in the second phase. Results of the qualitative and the quantitative studies show that only a small percentage of Lebanese intended to accept government e-services. For intenders, perceived usefulness, perceived government support, computer self efficacy, and perceived government influences are key drivers of the e-services acceptance intention. For non-intenders, barriers such as fear of government control, lack of trust in security and privacy of personal information, lack of support, and lack of knowledge were most significant. In both studies, fear of government control was the most important determinant. Willingness to use public e-services will take place if the Lebanese government develops trust relationships with citizens, provides assurances that their financial details are secure, provides guarantees to protect the privacy of citizens, and does not employ e-services to increase political control over its citizens.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/article/inhibitors-enablers-public-services-lebanon/68023

To view a sample PDF of this article, click on the link below.

http://www.igi-global.com/viewtitlesample.aspx?id=68023

PAPER FOUR

The Role of End User in E-Government Application Development: A Conceptual Model in the Agricultural Context

Shah Jahan Miah (University of the Sunshine Coast, Australia)

This paper describes a new conceptual approach of e-government application development in which end users such as government managers, responsible officials and citizens at different levels can engage in effective service delivery, particularly in the agricultural sector. This approach provides end-user specific customizable provisions in which responsible government officials can design public services for the target end-user groups/local citizens such as primary producers. In the G2C (Government to Citizen) dimension, the author focuses on a hypothetical case of an e-government solution that provides various agricultural extension services such as training, awareness, consultation services, and knowledge sharing services provision, according to individual or farming requirements. This initiative reinforces a shift from the traditional information portal process to a new provision where citizens/primary producers can actively contribute in designing their useful services from the relevant government agencies. This paper presents a generic process model and identifies the critical interplaying roles between the end-user groups. The study argues that the process model may be operationalized in various other government service sectors.

To obtain a copy of the entire article, click on the link below.

http://www.igi-global.com/article/role-end-user-government-application/68024

To view a sample PDF of this article, click on the link below.

http://www.igi-global.com/viewtitlesample.aspx?id=68024

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For full copies of the above articles, check for this issue of the Journal of Organizational and End User Computing (JOEUC) in your institution's library. This journal is also included in the IGI Global aggregated "InfoSci-Journals" database: http://www.igi-global.com/EResources/InfoSciJournals.aspx. *****************************************************

Coverage

Potential authors should write manuscript on topics drawn from, but not limited to, the following areas, with major emphasis on how to increase organizational and end user productivity and performance, and how to achieve organizational strategic and competitive advantage:

*  OEUC controls for security and privacy

*  OEUC effects of organizational strategic and competitive advantage

*  OEUC hardware and software

*  OEUC in various management functions

*  OEUC management

*  OEUC privacy, security, and copyright issues

*  OEUC productivity and performance

*  OEUC relation to information resources management

*  OEUC risk factors

*  OEUC satisfaction

*  OEUC success factors

*  OEUC supports and training

*  OEUC usage

*  Using and managing emerging OEUC technologies, including electronic commerce

Submission

Prospective authors should note that only original and previously unpublished articles will be considered. Interested authors must consult the journal's guidelines for manuscript submissions at http://www.igi-global.com/development/author_info/guide.asp prior to submission. All article submissions will be forwarded to at least 3 members of the Editorial Review Board of the journal for double-blind, peer review. Final decision regarding acceptance/revision/rejection will be based on the reviews received from the reviewers. All submissions must be forwarded electronically.

All submissions and inquiries should be directed to the attention of:

Dr. Tanya McGill, Editor in Chief (forthcoming)
Journal of Organizational and End User Computing
School of Information Technology
Murdoch University
Murdoch WA 6150 AUSTRALIA

T.Mcgill at murdoch.edu.au

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