[AISWorld] Call for Papers, IT Service Management, Service Computing and Engineering Trck at Conf-IRM 2013 Brazill

[Yong Jin Kim]

Dear AIS World Colleagues,



PLEASE FORGIVE ANY CROSS POSTINGS. 

I am writing to encourage you to submit papers for Conf-IRM 2013. All pertinent information can be reviewed below.

 

Call for Papers 

Submission Deadline: January, 3rd, 2013 

IT Service Management, Service Computing and Engineering 

Track of the 

2013 International Conference on Information Resources Management 

(An AIS Affiliated Conference) 

www.conf-irm2013.org 

__________________________________________________________________________________ 

Imirá Hotel, Natal, Brazil 

May 22-24, 2013 

 

Track Chairs: 

Rob Benyon, Rhodes University, SouthAfrica r.v.benyon at ru.ac.za 

Yong Jin Kim, Sogang University, South Korea yongjkim at sogang.ac.kr 

 

TRACK COVERAGE 

In this track we are interested to see the status of international comparative research in IT service. This includes the general application and understanding of service management as well as how the ideas relate to IT service and how this integrates with other parts of the firm such as manufacturing and engineering. 

 

RECOMMENDED TOPICS 

This track encourages the submission of research papers, research-in-progress papers, teaching cases, and panel proposals in the following areas (but not limited to): 

■ Service Innovation and Management 

■ Best practice in IT Service 

■ The manufacturing-service interface 

■ Service operations aspects in general 

■ ISO/IEC 20000 

■ Service Desk & Incident Management 

■ IT Service Continuity Management 

■ Service Strategy 

■ Service Design 

■ Service Transition 

■ Continual Service Improvement 

■ Service Offerings and Agreements 

■ Hospitality IT systems 

■ Information Processing and Engineering 

 

Submission Types and Guidelines 

Full Length Submissions: Submissions must be no more than 5000 words, including references, appendices and title page, with a maximum of 5 figures/tables. Submissions must be original, and previously unpublished, conceptual or empirical research manuscript for review. All accepted papers will be published in the conference proceedings in their entirety upon payment of registration fees. Papers accepted and presented at the conference will also be placed in the AIS e-Library. Papers not presented at the conference, for any reason, will not be included in the AIS e-Library. Highly rated papers by the reviewers will be considered for publications in selected Journals. Moreover, the paper that best represents, in terms of quality and suitability to the theme and ideals of the conference will be awarded the "Best Paper Award" during the conference. 

Research-in-Progress Submissions: Submissions of no more than 2000 words with a maximum of 3 figures/tables. All research-in-progress submissions will be published in the proceedings as short papers. 

Teaching Cases: We welcome submissions of teaching cases. The cases should be based on real situations and targeted at specific learning objectives. Cases should be no more than 5000 words and must be accompanied by instructor teaching notes (not included in the 5000 words). The teaching notes will not be published. 

Panel and Tutorial Submissions: Submissions of not more than 1000 words. Proposals should include the objectives, issues to be covered and full details of all presenters. Method of presentation is at the submitter's discretion; however, the submitter has the responsibility for providing his/her own panel members. All accepted proposals will appear in the conference proceedings (Please note that all panelists and tutorial presenters must register for the conference). 

Important Announcements 

 The number of submissions by an author (including joint authorship) is strictly limited to a maximum of two submissions. 

 Authors of accepted papers (at least one person per submission) and all panel members MUST register and attend the conference. 

 Submissions of ALL TYPES must be received by the above deadline. 

 Details of track descriptions and how to submit will be announced soon. 

 

Important Dates 

Submission deadline: January, 3rd, 2013 (Submission Deadline Extended) 

Notification of Acceptance/Rejection: February 1, 2013 Final Submission and Early Registration due date: March 4, 2013 

Send all your inquiries to: Program Co-Chairs: Roman Brandtweiner (roman.brandtweiner at wu.ac.at) & Lech Janczewski (l.janczewski at auckland.ac.nz) 


 

Organizing Committee Conference Co-Chairs Organizing Committee 


Manoel Veras Sousa Neto 

Federal University of Rio Grande do Norte, Brazil, manoel.veras at uol.com.br 

Cesar Alexandre de Souza 

University of São Paulo, Brazil 

calesou at usp.br 

Gerald Grant, 

Carleton University, Canada gerald_grant at carleton.ca 


Program Co-Chairs 


Maria Alexandra Cunha, Catholic University of Paraná, Brazil, alexandra.cunha at pucpr.br 

Jairo Gutierrez, AUT University, New Zealand 

jairo.gutierrez at aut.ac.nz 


Publications and Proceedings Chair 


Lech Janczewski , University of Auckland, New Zealand, lech at auckland.ac.nz 


International Co-Chairs 


Felix B Tan, 

AUT University, New Zealand 

felix.tan at aut.ac.nz 

Sherif Kamel, American University in Cairo, Egypt skamel at aucegypt.edu 

G. Harindranath 

Royal Holloway University of London, UK 

G.Harindranath at rhul.ac.uk 


Local Organizing Co-Chairs 


Luiz Mendes Filho 

UNI-RN, Brazil, luiz.mendesfilho at gmail.com 

Claudio Marcio Campos de Mendonça 

Potiguar University, Brazil, cmarcio at gmail.com 

				

 

 

Yong Jin Kim, Ph.D., Professor

Chair, Global Service Management

Sogang Business School

Sogang University

1 Shinsu-dong Mapo-gu

Seoul, Korea

Office phone: 82-2-705-8858

Fax: 82-2-705-8519

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