[AISWorld] Global Conference on service Management 2014

[Rohit Singh]

Dear Colleagues,


Greetings from AURO University of Hospitality & Management, Surat, Gujarat!!



We are really happy to announce that AURO University, Surat, Gujarat India
and Manning School of Business University of Massachusetts, Lowell, USA is
jointly organizing “GLOBAL CONFERENCE OF SERVICE MANAGEMENT” on 4th
and 5thJanuary 2014



Over the last twenty years there has been a major transformation in the
world economy. This has led to shifts in the strategic thinking of
businesses world-wide. Along with this shift there has been a dramatic
change in the structure of the world economy and in individual countries.
Manufacturing has been declining at a rapid pace in many countries while
the service sector has been gaining momentum and is becoming the engine for
growth and prosperity. This has led to changes in the composition of the
labour force and thus the principles that govern the day-to-day operations
and management of businesses.


This conference will focus on the challenges, opportunities and prospects
of Services as the drivers for growth during this decade. In today’s
economy, services lie at the core of economic activity. The explosive
growth of services with the help of Technology (IT) has created new
frontiers in competition but has also posed challenges and new
opportunities for managers of business organizations. This conference will
possibly provide answers to many of the challenges that are posed due to
the rapid shifts taking place in the service sector of the world economy
across most countries. It is equally important that economist, managers,
business men, policymakers and academicians understand these issues.



This conference focuses on the areas listed below and papers and panel
proposals are invited in any area of services including delivery, quality,
innovation, technology management, best practices, critical success
factors, marketing strategies, competition, methods and principles or any
other aspect relating to service sector and its impact on business and the
economy as a whole.

1.     Hospitality & Tourism Management

2.     Education Management & Delivery

3.     Health Care Management

4.     Banking & Financial Services

5.     Information, Communication & Technology

6.     Retail and Real Estate Management

7.     Public Services Management

8.     Law and Legal Services

9.     Cloud and Mobile Services





Important dates:


Abstract Submission Deadline:                          30th November 2013

Notification of Acceptance:                               Within 7 days of
receipt

Last Date for Submission of Full Paper:
15thDecember 2013

Last Date for Registration:                                 15th December
2013

Conference Dates                                             4th –
5thJanuary 2014



 Thanks & Regards,





Dr Rohit Singh

Conference Chair & Associate Dean

AURO University of Hospitality & Management

Hazira Road, Opp ONGC, Surat, Gujarat – 394510

E: rohit at aurouniversity.edu.in | M: +91 8128659815 | T: +91 261 4088 100

Visit: gcsm2014.aurouniversity.aci.in


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