[AISWorld] ECIS 2017 : Use of ICT in Crisis Communications

[Stefan Stieglitz]

+++ FINAL CALL FOR PAPERS +++



European Conference on Information Systems (ECIS 2017)



Track 30: Use of ICT in Crisis Communications

(http://www.ecis2017.eu/wp-content/uploads/2016/06/ECIS2017-T30-1.pdf)



June 5th-10th 2017 / Guimarães, Portugal



Deadline for paper submissions: December 3, 2016





+++ TRACK CHAIRS +++



Stefan Stieglitz

Professor of Professional Communication in Electronic Media / Social Media

University of Duisburg-Essen, Germany

stefan.stieglitz at uni-due.de



Deborah Bunker

Professor

University of Sydney Business School, Australia

deborah.bunker at sydney.edu.au



Tony Sleigh

Adjunct Associate Professor

University of Sydney Business School, Australia

anthony.sleigh at sydney.edu.au





+++ TRACK DESCRIPTION +++



ICT has become an essential aspect for crisis communications. Therefore
academia, enterprises and communities develop concepts to better understand
and improve crises communications. Some important challenges are: emergency
service agencies need to be connected as well as possible in order to solve
crises situations; approaches such as social media and devices such as
smartphones need to be considered; data analytics methods need to be
improved in order to provide accurate information. ICT, especially social
media, has already delivered significant benefits in times of need: saving
lives in emergency situations; enabling relief and recovery efforts in
recent disasters including Haiti, Christchurch, Japan, Nepal and China;
serving as a banking network in third world countries by making financial
transactions possible where alternative financial networks were not
affordable; helping warn authorities of flooding and fires, and often of
criminal activities and accidents. ICT is also crucial for decision-makers
during crisis situations. This includes emergency service agencies as well
as managers who need to develop strategies to avoid reputation damage for
their companies.


Crisis communication is complex for several reasons: depending on the
specific type of crisis, different stakeholders might be affected (e.g.
individuals, enterprises, governmental organizations, NGOs), rumours and
misleading information might spread through the network or a certain
cultural background needs to be considered. Until now, comprehensive
theories, models or methods are not in place. The track welcomes both full
research papers and research in progress papers. It focuses on crisis
communication prior to, during and after major extreme events. This
includes all types of crises such natural disasters, business crises or
other forms of extreme events (e.g. riots, terrorist attacks). We are also
looking for research that is highlighting the value that self-organising
communities and groups contribute to community resilience through their use
of ICT. This track includes both academic and practitioner chairs and AEs.



Potential topics include, but are not limited to:


   - Exploring extant theories to understand the role of ICT in crisis
   communications
   - Appropriation and use of ICT and social media by disaster management
   agencies, NGOs and community organisations
   - Virtual collaborative processes
   - Data analytics to identify and to respond to crisis situations
   - Sociomateriality and ontological issues of collaboration and community
   resilience in social media
   - Mobile communications and its impact on crisis communication
   - Social media and information overload in extreme situations
   - Social media and organizational crises management
   - Online communities and virtual teams
   - Spatial data and geographic information systems (GIS)
   - Application of social network analysis and visualization to explore
   social media in times of crises
   - Dynamics and evolution of crises communications
   - Agency and community applications and theory development (e.g. case
   studies) of social media analytics and data intelligence
   - Semantics, manipulation, storage, and visualisation of social media
   data; methods, approaches and tools for topic detection, opinion mining and
   sentiment analysis in social media
   - Mobile data technologies for public service agencies
   - Ongoing developments to increase social media use as an information
   and communications channel in crisis situations
   - Information sharing for communities and government agencies
   - Interoperability of communications and information systems

-- 
*Prof. Dr. Stefan Stieglitz*

*University of Duisburg-Essen*
Professor for Professional Communication in Electronic Media / Social Media
Director of Competence Center Connected Organization

Department of Computer Science and Applied Cognitive Science
Forsthausweg 2, Room LE310, 47057 Duisburg, Germany


T +49 203 379 2320
M stefan.stieglitz at uni-due.de
Web: https://www.uni-due.de/proco, www.connected-organization.de
Facebook: https://www.facebook.com/Professionelle.Kommunikation | YouTube:
www.youtube.com/ProfStieglitz