[AISWorld] Mini-Track: Service Innovation in Virtual Communities - AMCIS 2017, Boston

[Reza Vaezi]

CALL FOR PAPERS AMCIS 2017 (August 10-12, BOSTON, MA, USA)

 

Mini-Track: Service Innovation in Virtual Communities

 

Track: Virtual Communities and Collaboration

 

 

*Mini-Track Description: *

 

Grounded in service-dominant logic perspective, service innovation refers
to the exchange and application of specialized competences (knowledge and

skills) to create novel resources that are beneficial to actors inside and
outside of organizations. As such, service innovation incorporates various
partners from service providers to service consumers as active
participants in its process. As such, information technology, in
particular virtual communities and collaboration (VCC) technologies, can
play a poignant role in the service innovation process. VCC technologies
enable organizations to interact and collaborate with external actors such
as consumers and other business partners to improve their business
processes, products and services, and value propositions. Although VCC
technologies are giving rise to new forms of service innovations, their
implications and impacts for businesses have yet to be clarified in the
research findings. To that end, this mini track focuses on the use of VCC
technologies in service innovation and their business impacts.

 

 

*Topics of interest include but are not limited to: *

 

* Business impacts of use of collaborative and virtual communities
technologies toward service innovation.

* Affordances of collaborative and virtual communities technologies for
service innovations.

* New theoretical models explaining the role of collaborative and virtual
communities technologies for service innovations.

* Opportunities and challenges of service innovation in the collaborative
and virtual communities technologies context.

* Case studies showing the success and/or failures of use of collaborative
and virtual communities technologies toward service innovation

* Ethical, legal, and privacy issues of use of collaborative and virtual
communities technologies toward service innovation.

 

*Important Dates: *

 

* January 9, 2017: ScholarOne opens for Completed and ERF paper
submissions

* March 1, 2017: ScholarOne closes for Completed and ERF paper submissions

* April 17, 2017: Notification of initial decisions on Completed and ERF
paper submissions

* April 25, 2017: Camera ready submissions due on Completed Research and
ERFs

 

*Mini-track Co-Chairs: *

 

* Hamed Qahri-Saremi - DePaul University, Chicago, IL, USA.

* Reza Vaezi - Kennesaw State University, Kennesaw, GA, USA.

* Babak Abedin - University of Technology Sydney, Australia.

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Reza Vaezi, Ph.D.
Assistant Professor of Information Systems
Coles College of Business
Kennesaw State University

Phone: 470-578-7775