[SIGHCI] Book: The Design of Human-Centered Artificial Intelligence for the Workplace

[Constantinos K. Coursaris]

Dear friends,
I am excited to share with you the release of our edited book published by Springer, titled “The Design of Human-Centered Artificial Intelligence for the Workplace”!
👉 https://link.springer.com/book/10.1007/978-3-031-83512-4

This ~500-page, 27-chapter (!) collection brings together dozens of leading scholars and practitioners to explore how we can design AI systems that truly serve people—enhancing, not replacing, human strengths in the workplace.
Key themes include:
✅ Human-AI collaboration
✅ Ethical and Responsible AI design
✅ UX and Organizational adoption of AI
✅ Case studies from diverse industries

We are particularly excited for sharing our own conceptualizations as they relate to:
(a) mapping out solution paradigms of human-centered AI systems according to their primary purpose and the provided intelligence support;
(b) presenting a typology of HCAI solutions characteristics
(c) proposing a Situation Awareness and Decision Execution (SADE) Ladder
(d) developing a process model of a user's decision to delegate (automate) or not a complex task
(e) outlining practical considerations for the design of AI for the workplace, focusing on the importance of organizational readiness and human-centered design processes.

We are also excited by and grateful for the insightful Foreword contributed by Ben Shneiderman<https://www.linkedin.com/feed/#>!

🙏 Huge thanks to all the contributing authors, reviewers, and supporters who made this project possible. I hope it sparks new conversations and directions in the evolving landscape of AI at work!
🙏 Supported by the Natural Sciences and Engineering Research Council of Canada (NSERC)<https://www.linkedin.com/feed/#> and Prompt!
👬👬 Above all, grateful to my fellow editors, Joerg Beringer<https://www.linkedin.com/feed/#>, Pierre-Majorique Léger<https://www.linkedin.com/feed/#>, and Burak Öz<https://www.linkedin.com/feed/#>, for the great collaboration - over the past ~3 years!

If you're working at the intersection of AI, design, and/or user experience in an organizational context—I'd love to hear your thoughts!

My best,
Constantinos

Dr. Constantinos K. Coursaris
Ph.D. Business Administration (Information Systems)
M.B.A. e-Business, B. Eng. Aerospace

Full Professor - Department of Information Technologies
Academic Director - M.Sc. User Experience
Co-Director - Tech3Lab
Principal Collaborator - NSERC-Prompt Industrial Research Chair in User Experience (UX)
HEC Montréal

Chair, Advisory Board - SIG Human-Computer Interaction
Assistant VP, Research Resources
Association for Information Systems
Expert Member, IFIP TC13

Google Scholar: https://bit.ly/coursarisGS
ResearchGate: https://bit.ly/coursarisRG
Academia: https://bit.ly/coursarisAC

Office #307 - Tech3Lab
3000, chemin de la Côte‑Sainte‑Catherine
Montréal (Québec) Canada H3T 2A7
Tel. 514-340-6902
https://tech3lab.hec.ca
http://www.Coursaris.com
http://www.twitter.com/DrCoursaris
http://www.linkedin.com/in/Coursaris

"The roots of education are bitter, but the fruit is sweet" - Aristotle
* NEW EDITED BOOK * AVAILABLE ON: https://link.springer.com/book/10.1007/978-3-031-83512-4
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